Ciceros Bar & Grill

Great little place. I have never had a problem with the food or service. Not expensive and there's plenty of parking.

Atmosphere: 5

Food: 5

Service: 5

Stopped in 2 weeks ago for Taco Tuesday. No seats at the bar so I sat down at one of the high top tables. One of the regular patrons bought me a drink but neither waitress came over to wait on me. Then I made a post on FB then the young waitress came over but she couldn't take my food order so I walked out

Service: 1

We came on a Saturday evening for dinner with our three kids. The restaurant wasn’t very busy, but the staff still seemed overwhelmed. When we asked what was on tap, our server—who was just a few feet from the bar—wasn’t sure. That was understandable, given the disorganized atmosphere.

We placed our order and asked for everything to be brought out together. About 10 minutes later, someone who wasn’t our server delivered my soup—without the roll I had requested. No other food came at that time. The soup, labeled as “lobster bisque,” was microwave hot: scalding around the edges and cold in the center. While the broth had a decent flavor, it was filled with imitation crab instead of lobster.

Meanwhile, my husband and kids just sat with drinks. About 20 minutes after that, the kids’ meals and my husband’s salad finally arrived—still with no check-in from our server and no refills offered. Oddly, my roll came around then—long after my soup was gone—and was hotter than the soup had been.

To their credit, the kids’ meals were generous. The sliders were great, fries were plentiful, and the pizza was loaded with toppings. My husband’s salad, however, was disappointing—just a pile of lettuce with a cup of cheese, canned chicken, and random toppings. There was no option for a lighter dressing, so he had to settle for buffalo sauce.

At this point, we had been sitting for close to 45 minutes with no refills, and our server continued to skip our table. We overheard her telling another table that they don’t allow menu substitutions so the kitchen “doesn’t screw things up,” and that they were out of burgers. We also watched staff argue about not wanting to seat people in the larger dining room because they couldn’t handle more tables.

Eventually, we flagged down our server. She apologized and explained she had six tables. We kindly asked for drink refills and ketchup, which wasn’t on the table. The table beside us mentioned they hadn’t been here in years—and we were starting to understand why.

Poor service. Disappointing food. Unfortunately, not an experience we’ll be eager to repeat.

Atmosphere: 2

Food: 2

Service: 1

They had one waitress for the whole restaraunt, who we saw twice our whole time there. It would have only been once (when we ordered), but I flagged her down because me and my kids had eaten most of our meals without a drink. My wife ordered soup and a roll. The roll came out 15 minutes after she finished her soup. This place is totally mismanaged. They kept blaming a call off, but a single call off wrecking everything is a management issue. ...and they charged me a 3% fee for using a card with no warning. Won't ever go back.

Atmosphere: 2

Food: 2

Service: 1

The staff are always super friendly and helpful. The food is always AMAZING and exactly how we ordered it. It’s hard to find a restaurant that has amazing food quality and service these days. Cicero’s has it all, and the prices are great for how good the food is as well!

Atmosphere: 5

Food: 5

Service: 5

Wonderful place

Atmosphere: 5

Food: 5

Service: 5

The best lasagna in the world!

Amazing buffalo chicken blue cheese chicken sandwich and cod.

Atmosphere: 5

Food: 5

Service: 5

We were NEVER told that if you use a credit card there was a fee.. they should tell people that… only until we received the receipt did we find out!!! What in the world!! No signs either!!!
Service and food was okay.. but will NOT be returning there..

Atmosphere: 2

Food: 4

Service: 3

Just now enjoying great food, fun atmosphere and a very attentive server! First time here, hopefully not the last.

Atmosphere: 5

Food: 5

Service: 5

Some good food and nice staff

This used to be a good place to eat but has gone drastically down hill. Tonight was the second time in a month my family and I came here for dinner and it will be our last. The service was absolutely terrible, we had the same waitress each time. She was completely miserable, rolled her eyes when we asked for anything, did not ask if anyone wanted drink refills and dropped off food while chewing food she was picking from by the kitchen. While walking past our table she let out a loud enough burp the whole table heard it. The table beside us had a complaint about food they received and once the party left this same waitress proceeded to complain about the party to the bartender in plain view and ear shot of the entire dining room. Completely unprofessional no matter how busy it may be. The food is low quality and overpriced for how much you get, not to mentioned messed up if there is a special request. Also wouldn’t recommend the black diamond steak, $18 for 5 slices of meat or loaded nachos.

Atmosphere: 2

Food: 2

Service: 1

Quality of food has taken a very serious decline over the last year the gyro's have very little meat now. Highly disappointed as they used to be very good.. and prices getting higher.

Atmosphere: 3

Food: 3

Service: 5

LOVE this place!

Hubby had a pierogie pizza & salad; I had their Black Diamond Steak with mushrooms and onions, also came with mixed veggies, choice of potato or pasta (i chose angel hair pasta), soup or salad (had brisket soup) and roll, garlic roll or cornbread (chose cornbread).

Everything was superb! Waitress was very attentive and nice.

Atmosphere: 5

Food: 5

Service: 5

I got the white pizza. It was terrible. Like dried out cardboard. The cheese was hard as a rock. Then I got cheesecake for dessert and it was frozen solid. Really bad experience with food here. Nice atmosphere and a good server.

Atmosphere: 5

Food: 1

Service: 5