Spent 45 mins in the drive thru today for 3 kids meals. About 1 car got thru every 15 mins. When we finally got to the window the lady tried to hand me 3 ice cream cones with no covers or anything, despite me only having two hands. I'll drive a little further to go to North Apollo where they don't take forever to give you bad service.
Atmosphere: 2
Food: 3
Service: 1
Joe Julian
Good food and service.
Atmosphere: 5
Food: 5
Service: 5
Ron kemerer
They only hire people that can't read what you ordered.
Atmosphere: 3
Food: 3
Service: 1
Patti Leonard
Nah. Tried them one last time. Messed up a standard banana split, and good luck getting anything but scarce crumbs in a blizzard. Their fried foods are good, but skip the ice cream. Sometimes it takes them more than one try to get it right. It’s been this way for a couple years now.
CombatWombat594
Location was VERY busy when we got there. Just the turn of the season, and everyone wants ice cream lol that being said, the employees were very friendly, and were working as fast as they could to get everyone their food and ice cream as fast as possible. Only had ice cream myself at this DQ, so can't speak on the food quality, but from what I saw of others while there, it seems like other DQ restaurants just like the ice cream. Would recommend stopping by here if in the area, or passing by and wanting a cone
Atmosphere: 5
Food: 5
Service: 5
Todd Linder
I ordered triple extra hot fudge on Sunday told them I don’t care the cost. They charged me for it and didn’t give it to me and then I asked him and the girl got smart with me that is triple extra hot fudge. I would love to add a picture, but I’m unable to, it’s a joke very disappointed drive thru window 3-4-24 8:50
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fudge
Cole Popich
Took about 10 minutes to get a word out from the drive through. The girl sounded like she hated her life along with every worker looking pissed to be there. Cheese curds were scrumptious. Service was trash. Do better DQ this isn’t very queen like.
Atmosphere: 1
Food: 4
Service: 1
Beren Olean
My wife placed a mobile order. The store was out of ice cream and the machines were broken. No call or contact, so I drove to the location anyway. Poor management and communication are the last straw. This store has always been very clean and organized, but the food and service always had minor issues. I will just wait until our local store opens for the season.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Banana Split
Sandy Yetka
Well I ordered our cones with sprinkles and when I pulled up to pay the gentleman, taking my money had 4 inch nails. Yes fingernails (pink). He fumbled with my money. Unacceptable working with food. I know if I get him again I will drive off. And DQ can keep the food.
Nicole Arduino
It seems like the food is always made fresh. Line may go a little slower but worth it.
Very Very poor service. People working there make sure you are aware that they don’t want to be there and they don’t want to see you come in the door .
Atmosphere: 1
Food: 3
Service: 1
Sai Elizabeth
Good place for an easy bite, though there is sometimes a long wait. The workers are nice, and the place is clean.It's hilarious that somebody really included a thumbs down picture with their overdramatic review. You're embarrassing yourself bro. This is fast food. It's a typical fast food experience.
Atmosphere: 4
Food: 4
Service: 4
Shannon Huth
I wish I could give this place zero stars. It’s such a bad look for the franchise. The dude with the fake eyelashes and nails, was the rudest person I’ve ever met not only to customers but to other staff. He complained about every little thing and basically walked around saying he didn’t know where things went. I waited 45 minutes in the drive thru for 3 things. Never offered an apology or anything. Save your money. Go to sweeties or literally anywhere but here.
Atmosphere: 1
Food: 1
Service: 1
adam dugan
Waited for 40 minutes. Unacceptable. All we ordered was 3 burgers and fries, but for some reason it was too difficult for the illiterate staff to comprehend. I could even hear them arguing in the kitchen as they were visibly microwaving out burgers. And the fries came out cold. They even took my order wrong. The only thing that was even remotely good was the burger. Unacceptable.
Atmosphere: 1
Food: 2
Service: 1
Logan Bish
We just wanted a quick lunch and it took 30+ minutes. They were catering to the drive through! My fries were room temperature! One person who came in got their food in 5 minutes, what is that!!!! They messed up my friends order and didn’t even give him his sundae! What a rip off!! And the worst of all, above the men’s restroom it said GATHER. HUH! I ain’t tryna gather with men in the bathroom!! Just so weird! I’m the only thing that was good was my burger. Please take this information seriously and be cautious while in this DQ. Thank you.
Spent 45 mins in the drive thru today for 3 kids meals. About 1 car got thru every 15 mins. When we finally got to the window the lady tried to hand me 3 ice cream cones with no covers or anything, despite me only having two hands. I'll drive a little further to go to North Apollo where they don't take forever to give you bad service.
Atmosphere: 2
Food: 3
Service: 1
Good food and service.
Atmosphere: 5
Food: 5
Service: 5
They only hire people that can't read what you ordered.
Atmosphere: 3
Food: 3
Service: 1
Nah. Tried them one last time. Messed up a standard banana split, and good luck getting anything but scarce crumbs in a blizzard. Their fried foods are good, but skip the ice cream. Sometimes it takes them more than one try to get it right. It’s been this way for a couple years now.
Location was VERY busy when we got there. Just the turn of the season, and everyone wants ice cream lol that being said, the employees were very friendly, and were working as fast as they could to get everyone their food and ice cream as fast as possible. Only had ice cream myself at this DQ, so can't speak on the food quality, but from what I saw of others while there, it seems like other DQ restaurants just like the ice cream. Would recommend stopping by here if in the area, or passing by and wanting a cone
Atmosphere: 5
Food: 5
Service: 5
I ordered triple extra hot fudge on Sunday told them I don’t care the cost. They charged me for it and didn’t give it to me and then I asked him and the girl got smart with me that is triple extra hot fudge. I would love to add a picture, but I’m unable to, it’s a joke very disappointed drive thru window 3-4-24 8:50
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fudge
Took about 10 minutes to get a word out from the drive through. The girl sounded like she hated her life along with every worker looking pissed to be there. Cheese curds were scrumptious. Service was trash. Do better DQ this isn’t very queen like.
Atmosphere: 1
Food: 4
Service: 1
My wife placed a mobile order. The store was out of ice cream and the machines were broken. No call or contact, so I drove to the location anyway. Poor management and communication are the last straw. This store has always been very clean and organized, but the food and service always had minor issues. I will just wait until our local store opens for the season.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Banana Split
Well I ordered our cones with sprinkles and when I pulled up to pay the gentleman, taking my money had 4 inch nails. Yes fingernails (pink). He fumbled with my money. Unacceptable working with food. I know if I get him again I will drive off. And DQ can keep the food.
It seems like the food is always made fresh. Line may go a little slower but worth it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds
Restaurantji Recommends
Very Very poor service. People working there make sure you are aware that they don’t want to be there and they don’t want to see you come in the door .
Atmosphere: 1
Food: 3
Service: 1
Good place for an easy bite, though there is sometimes a long wait. The workers are nice, and the place is clean.It's hilarious that somebody really included a thumbs down picture with their overdramatic review. You're embarrassing yourself bro. This is fast food. It's a typical fast food experience.
Atmosphere: 4
Food: 4
Service: 4
I wish I could give this place zero stars. It’s such a bad look for the franchise. The dude with the fake eyelashes and nails, was the rudest person I’ve ever met not only to customers but to other staff. He complained about every little thing and basically walked around saying he didn’t know where things went. I waited 45 minutes in the drive thru for 3 things. Never offered an apology or anything. Save your money. Go to sweeties or literally anywhere but here.
Atmosphere: 1
Food: 1
Service: 1
Waited for 40 minutes. Unacceptable. All we ordered was 3 burgers and fries, but for some reason it was too difficult for the illiterate staff to comprehend. I could even hear them arguing in the kitchen as they were visibly microwaving out burgers. And the fries came out cold. They even took my order wrong. The only thing that was even remotely good was the burger. Unacceptable.
Atmosphere: 1
Food: 2
Service: 1
We just wanted a quick lunch and it took 30+ minutes. They were catering to the drive through! My fries were room temperature! One person who came in got their food in 5 minutes, what is that!!!! They messed up my friends order and didn’t even give him his sundae! What a rip off!! And the worst of all, above the men’s restroom it said GATHER. HUH! I ain’t tryna gather with men in the bathroom!! Just so weird! I’m the only thing that was good was my burger. Please take this information seriously and be cautious while in this DQ. Thank you.
Atmosphere: 1
Food: 1
Service: 1