Dunkin'
4001 New Rodgers Rd, Levittown
(215) 945-7577
Recent Reviews
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ASK FOR A RECIPT!!! on 2 different occasions they have completely over charged me
Atmosphere: 1
Food: 1
Service: 1
Negative lady always at the drive thru and overcharges and doesn’t give a receipt
Atmosphere: 1
Food: 3
Service: 1
This place is absolutely trash. They over charge you for things by adding extra espresso shots that you didn’t even order. I ordered one donut and was charged for 4. I ordered a basic egg & cheese wrap and was charged for a specialty wrap. The best part is they only noticed they mis charged me because I asked for a receipt. This was not the first time but it is the last for me. I’ve reported them to corporate as well. I’ve also had multiple customers report similar experiences from this location. Scamming & greed at its best!
Atmosphere: 1
Food: 1
Service: 1
The coffee is burnt more times than not. If you order food they will hand you your food in the food sleeve, but refuse to put it in a bag (that’s like a fast food place handing you your fries).. then when you request a bag they act like you are asking for a free meal with the side eyes because you are interrupting their personal phone call. Terrible location IMO.
Atmosphere: 1
Food: 1
Service: 1
I had a really bad experience at this Dunkin location. The customer service was disappointing, especially with one employee (an older lady) who was quite arrogant and unfriendly. She refused to take my order and made me wait for a long time without any explanation, only to mess up my order in the end.
I’ve always loved Dunkin for quick coffee and breakfast, but this visit was frustrating and disappointing. I hope the management will look into improving customer service and train staff to be more respectful and attentive to customers.
Atmosphere: 1
Food: 1
Service: 1
DD is my go to place for food and coffee
Atmosphere: 5
Food: 5
Service: 5
I made a wrong order on the app, then I wanted to exchange it, the attendant didn't want to exchange it!
Atmosphere: 1
Service: 1
I've been here a few times and they never understand what I'm saying when ordering. My order has been wrong almost every time. The has browns were soggy and old each time, and finally, they got mad when I asked for a receipt when they gave me the wrong change.
Atmosphere: 1
Food: 2
Service: 1
Always ask for a receipt because they’re scammers and will charge you more than your total. The price is never the same and I order the same thing. I won’t be going back to this location. Yesterday, my order was wrong and I’m couldn’t do back so I wasted 6.55 on a order I couldn’t drink but now I look at my account and they charged me 7.55 for the same thing. Your total won’t come up on the screen. So, yes, ask for a receipt always.
Atmosphere: 1
Food: 2
Service: 1
This place will actually rob you if you pay in cash! I’ve asked for a receipt twice because they don’t give you total. I was robbed over $5 the last two times I’ve been there. I will call corporate and report them. Horrible!!! Also I love how you put a different cash amount as then what I gave. Really shady!
Restaurantji Recommends
The staff here are always friendly and welcoming! They consistently get my order right and remember my substitutions. My husband and I are regulars, and we’ll definitely keep coming back.
i only ordered the ham and swiss pretzel sliders, i ate 2/3 of one and i was throwing up an hour and a half later. ruined my day. avoid at all costs...
They don’t give you what u ask. They toast the bread even when u ask for a double toast loke tgey dont listen they also the ladies always on the phone
constant errors, poor communication, the guy that works there shushed me when I came inside because my order was made completely wrong. They never get the orders correct.
Atmosphere: 1
Food: 1
Service: 1
My bagel was burnt and my cheese was not melted, the food was not good. Waited awhile at drive through before anyone asked me for my order.
Food: 1
Service: 3
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