Dunkin'

8621 New Falls Rd, Levittown
(215) 269-1330

Recent Reviews

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Marie Flood

Excellent customer service and fresh donuts

Atmosphere: 5

Food: 5

Service: 5

simon mcivor

When I stop at a dunkin donuts I'm not expecting gourmet food but this is one of the worst I've had food from. Ordered a bagel and got a bagel that was as hard as a rock. Very pleasant staff though

Atmosphere: 3

Food: 1

Service: 4

James Quinn

I saw an advertisement for the cookie dough frozen coffe and wanted to give it a try so I came to this location since it's the closest one to my house. I've been here a few times and never had any serious issues although one time I think the indian lady at the counter couldn't understand what I was saying and messed up my order a little. But on this day they seemed like they were having trouble with the machine that blends the ice for the frozen coffee. So I told the guy at the counter I would just get something else if the machine was broken but he was like no its ok we got it working again. So finally I get my one drink after waiting 10 minutes for them to fix the machine. The drink tasted fine but I couldn't drink half of it because it was just one solid chunk of ice frozen together. So I go to dump out the melted ice the next day and a piece of grey plastic bag pours out the cup. The only grey plastic bags they have at that location are the trashbags. That probably explains why my stomach was a mess all night. That really makes me question the cleanliness of this place. But seriously though, how does a piece of trash bag end up in the ice machine in the first place? Is somebody just not changing their gloves after taking the trash out? I don't get it. But either way I'm not coming back to this place ever again.

Atmosphere: 3

Food: 1

Service: 3

Dustin J

Says open till 8 but everytime by 730 they are all cleaned up and doors are locked, so are you open till 8 or you close early everyday so you can leave at 8?

Alejandro Quesada

Came in at 7:45 on a Saturday 15 minutes before closing time and their door was already locked manager wouldn’t let me in the store. 0/10 would go lower if I could. I work at a hospital so I understand wanting to close on time but 15 minutes before your advertised time is ridiculous who do you all think you are.

M D

Drive past other Dunkin’s for this site. How are the donuts better aren’t they all shipped in.. every other Dunkin has a translucent coat of chocolate. Drinks are always spot on too

Kim Gonzalez

I come here every day! Everyone is always so kind and food and drinks are always great!

Улугбек Мамедохунов

Very bad service from one of your workers 11:31 am 20 October i was from

Atmosphere: 1

Food: 1

Service: 1

Freddy Benson

I ordered matcha and they gave me coffee. The matcha order slip was literally slapped onto the coffee too lol but other than that this location is pretty good

Atmosphere: 3

Food: 4

Service: 3

E H

Years before covid, this location was much better. Then it started to decline. Now it's so dirty, all the staff is rude, and there always seems to be an issue as to why they can't get your order correct. I think because so many high school kids frequent here, they just don't care. They figure teenagers aren't that picky so they do the very bare-bottom minimum to stay open. But that's unacceptable. A paying customer is a customer and they are what keeps them in business. Teenage, middle age, senior age, they all deserve good, clean, friendly service! I will never go back in there, it looks totally unsanitary!
**FYI--in the reviews, there was mention of the drive thru..... there is no drive thru at this location.

Atmosphere: 1

Food: 1

Service: 1

Mia Milo

Can you PLEASE add on the option to add Cold Foam to coffees/coldbrews/etc on DoorDash? I almost always order from Starbucks now because they let you customize to your hearts extent. lol but forreal please atleast add a Cold Foam custom option. Thank you!

Autumn Price

Very clean cafe with fast service. My boyfriend and I got the S'mores cold brew and both were amazing.

Atmosphere: 5

Food: 5

Service: 5

Andrew “Mr.Andrew” Yekimtsou

I requested a Cappuccino with extra foam and less milk, however, I received a cup filled primarily with milk. Upon requesting a corrected beverage, the barista merely transferred the coffee into a new cup and claimed to have prepared a fresh drink. This incident reflects poorly on the establishment's service standards and the integrity of its staff. Consequently, I cannot recommend this establishment to individuals who value high-quality coffee experiences from Dunkin' Donuts.

Atmosphere: 1

Food: 1

Service: 1

Dani Drew

Always reliable and coffee is always hot, some other locations serve it warm but this location is the best in the area. The staff are always attentive and nice. The interior is redone for dining in if you’d like. They have coffee bags to buy and cute mugs too!

Atmosphere: 5

Food: 5

Service: 5

Mike B

Great place if you want your order f-ed up every single time

Atmosphere: 1

Food: 1

Service: 1

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