The restaurant is clean. I've never had any problems with sticky tables or anything like that. Unfortunately, every single time I order something from this place, whether it is at the counter or using their kiosk, at least one thing is missing. It's not a big deal because the food is relatively cheap and who doesn't love Taco Bell? However, order accuracy is a serious problem at this and most other Taco Bell locations I've had the pleasure visiting.
Atmosphere: 4
Food: 4
Service: 3
R C
Never had an issue here. Food is ..it's Taco Bell..I know what I'm gonna get.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quesadilla
J Cook
Last time here my food looked like it was punched
Atmosphere: 3
Food: 2
Service: 2
Frank Moyer Jr
I get to this location is really busy but the portioning and stuff on many of their items could be better
Atmosphere: 3
Food: 5
Service: 3
K L W
I asked them if they could wrap/roll the 3 soft taco supremes, like they do a burrito, (closing the ends and sides) so they could be eaten one handed and they acted like I was asking them to make all the ingredients by scratch or something! After the guy at the drive thru speaker wasn’t understanding what I was asking, some other guy came over and started to chime in, then ultimately asked me to come around to the window. I again explained what I was asking (something that many other stores have simply done) to the guy at the window and another guy came over, who I found out later, was the assistant manager. He was rude and disrespectful in responding as he was explaining how they wrap their soft tacos and how they cannot fold the ends in. After me saying how this isn’t “rocket science” and how many other stores have easily done it (even if it meant putting a little less stuffings inside), he ultimately said “move on, we will not be serving you”! While I was not shouting or being very loud, I was definitely annoyed and flabbergasted at why they couldn’t understand what I was asking, but also that they couldn’t do something slightly out of the ordinary. I then contacted corporate as well as their customer service, I found out that this store is a franchised owned and operated store and how they would pass the information along to them, but how it was up to the owner to ultimately address it. After not hearing anything, I stopped over there a week later and spoke to a nice guy who stated he was the general manager. I asked if he knew anything what happened and he responded that he only heard how a customer was not happy about something. I then explained everything and he stated how their policy is that it is done a specific way and how they cannot alter anything out of their policy. Now, if the other guy would have simply stated that their policy doesn’t allow them to do what I was asking, I would have either accepted it or moved on, even if it wouldn’t have made much sense. At the same time I was explaining everything to the general manager, the initial rude manager was there and came over and explained his side of the story. I then proceeded to state that if he would have treated me with respect and kindness and said how they cannot deviate from their policy, it would have been end of story even if I wouldn’t have agreed with him. I explained how I went over to a neighboring store and asked if they could fold the ends in, and that manager said “sure, not a problem”.
Bottom line, this TB is in business to serve customers and to treat the customers respectfully. Going above and beyond for a customer is something, you would think, they would want to do, but that’s not the case. While I understand some customers can be rude and how they do have the right to not serve someone, being treated disrespectfully isn’t right. I now know, how this specific store does things and how they will never deviate from it. I will not be spending my hard earned money at their location.
Service: 1
Steve Craig
Parking: Have had a lot of the same employees for years.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bean Burrito
Lily “Lilypad.ua” Padua
Pros: Inexpensive meal, convenient location, choice of using drive-thru or eat inside. What I don't like: new kiosk inside you order at doesn't allow you to make any changes (ex. no cheese), at least not easily; they ALWAYS get something wrong in my order.
Dietary restrictions: I always order fresco meals, which means it has fresh, healthy ingredients like lettuce and tomato. They remove cheese, sour cream, etc. It's generally dairy free & vegan. BUT it's best to list the items you want removed, as the chefs don't all understand what fresco means.
This place has been consistently getting orders right for me for months. Their staff are friendly, kind, cheerful, and even made some jokes with me over the years. I've come to realize this may be the best TacoBell I've ever been to overall.
I ordered the chicken cantina bowl. There was hard rice that gets stuck in your teeth and hard flakes of red cabbage. No guacamole or sour cream or salsa in it. Tasted terrible. Very disappointing. I used to love taco bell.
Food: 1
Service: 1
Amanda Strickland
Really you allow your coworkers to be a couple on the clock ⏰️
The restaurant is clean. I've never had any problems with sticky tables or anything like that. Unfortunately, every single time I order something from this place, whether it is at the counter or using their kiosk, at least one thing is missing. It's not a big deal because the food is relatively cheap and who doesn't love Taco Bell? However, order accuracy is a serious problem at this and most other Taco Bell locations I've had the pleasure visiting.
Atmosphere: 4
Food: 4
Service: 3
Never had an issue here. Food is ..it's Taco Bell..I know what I'm gonna get.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quesadilla
Last time here my food looked like it was punched
Atmosphere: 3
Food: 2
Service: 2
I get to this location is really busy but the portioning and stuff on many of their items could be better
Atmosphere: 3
Food: 5
Service: 3
I asked them if they could wrap/roll the 3 soft taco supremes, like they do a burrito, (closing the ends and sides) so they could be eaten one handed and they acted like I was asking them to make all the ingredients by scratch or something! After the guy at the drive thru speaker wasn’t understanding what I was asking, some other guy came over and started to chime in, then ultimately asked me to come around to the window. I again explained what I was asking (something that many other stores have simply done) to the guy at the window and another guy came over, who I found out later, was the assistant manager. He was rude and disrespectful in responding as he was explaining how they wrap their soft tacos and how they cannot fold the ends in. After me saying how this isn’t “rocket science” and how many other stores have easily done it (even if it meant putting a little less stuffings inside), he ultimately said “move on, we will not be serving you”! While I was not shouting or being very loud, I was definitely annoyed and flabbergasted at why they couldn’t understand what I was asking, but also that they couldn’t do something slightly out of the ordinary. I then contacted corporate as well as their customer service, I found out that this store is a franchised owned and operated store and how they would pass the information along to them, but how it was up to the owner to ultimately address it. After not hearing anything, I stopped over there a week later and spoke to a nice guy who stated he was the general manager. I asked if he knew anything what happened and he responded that he only heard how a customer was not happy about something. I then explained everything and he stated how their policy is that it is done a specific way and how they cannot alter anything out of their policy. Now, if the other guy would have simply stated that their policy doesn’t allow them to do what I was asking, I would have either accepted it or moved on, even if it wouldn’t have made much sense. At the same time I was explaining everything to the general manager, the initial rude manager was there and came over and explained his side of the story. I then proceeded to state that if he would have treated me with respect and kindness and said how they cannot deviate from their policy, it would have been end of story even if I wouldn’t have agreed with him. I explained how I went over to a neighboring store and asked if they could fold the ends in, and that manager said “sure, not a problem”.
Bottom line, this TB is in business to serve customers and to treat the customers respectfully. Going above and beyond for a customer is something, you would think, they would want to do, but that’s not the case. While I understand some customers can be rude and how they do have the right to not serve someone, being treated disrespectfully isn’t right. I now know, how this specific store does things and how they will never deviate from it. I will not be spending my hard earned money at their location.
Service: 1
Parking: Have had a lot of the same employees for years.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bean Burrito
Pros: Inexpensive meal, convenient location, choice of using drive-thru or eat inside. What I don't like: new kiosk inside you order at doesn't allow you to make any changes (ex. no cheese), at least not easily; they ALWAYS get something wrong in my order.
Dietary restrictions: I always order fresco meals, which means it has fresh, healthy ingredients like lettuce and tomato. They remove cheese, sour cream, etc. It's generally dairy free & vegan. BUT it's best to list the items you want removed, as the chefs don't all understand what fresco means.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Ground Beef Burrito, 2 Chicken Chalupas Supreme Combo, Soft Taco
This place has been consistently getting orders right for me for months. Their staff are friendly, kind, cheerful, and even made some jokes with me over the years. I've come to realize this may be the best TacoBell I've ever been to overall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nacho Fries, Chalupa Supreme, Wrap, Nachos, Quesadilla, Soft Taco, Mexican Pizza
The $7 Box Was A Great Deal And The Cinnabon Are The Best .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Supreme, Chalupa Supreme, Cinnabon Delights, Mexican Pizza
The pirate who ‘owns’ this place is very rude and bad at managing it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm lovin it!
Atmosphere: 5
Food: 5
Service: 5
Always very welcoming staff at drive thru Never had a bad experience here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Ground Beef Burrito, Quesadilla, Cinnabon Delights, Cheesy Gordita Crunch, Chips and Nacho Cheese Sauce
I ordered the chicken cantina bowl. There was hard rice that gets stuck in your teeth and hard flakes of red cabbage. No guacamole or sour cream or salsa in it. Tasted terrible. Very disappointing. I used to love taco bell.
Food: 1
Service: 1
Really you allow your coworkers to be a couple on the clock ⏰️
It's same old
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Nacho Fries, Quesadilla
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