I picked up my order at catering and SARAH served me. She was pleasant, friendly and very helpful. It was raining. In my rush to put the bags in my car, I forgot my phone in the cart. I only realized it hours later. Panicked, I went back to customer service and it was not there. I decided to go back to Sarah since she had been so nice to me earlier. Sarah remembered my name immediately and took matters in hand right away. In minutes, she called the helping hands and signaled the lost object. Later on, I was called and ANDREA from customer service gave me the phone back. Thank you helping hands Team, Andrea and Sarah from catering! Sarah went above and beyond to help me. This is a rare quality nowadays! Wegmans, you are very lucky to have dedicated employees like her. She has exceptional customer service skills. Thank you!
Chrystele B
I picked up my order at catering and SARAH served me. She was pleasant, friendly and very helpful. It was raining. In my rush to put the bags in my car, I forgot my phone in the cart. I only realized it hours later. Panicked, I went back to customer service and it was not there.I decided to go back to Sarah since she had been so nice to me earlier. Sarah remembered my name immediately and took matters in hand right away. In minutes, she called the helping hands and signaled the lost object. Later on, I was called and ANDREA from customer service gave me the phone back.Thank you helping hands Team, Andrea and Sarah from catering!Sarah went above and beyond to help me.This is a rare quality nowadays!Wegmans, you are very lucky to have dedicated employees like her. She has exceptional customer service skills. Thank you!
Si X
Molds on the tortilla. We tried to exchange but was told by the store manager that there nothing she can do because we didn’t have the receipt and the customer service counter is closed. It was a WEGMANS branded item with bar code, what other proof does one need? We expected more from Wegmans but guess we were wrong.
Gabriella A
I usually am a fan of Wegmans. I appreciate the late hours because I am a server at a restaurant, and I often don’t get out until 11 or later. My dog ran out of his food this morning, so I made a quick trip on my way home tonight. Manager Erin Verde at 50 Foundry Way was very disrespectful to me. I know it’s late and we all want to go home, but she did not make me feel like a paying customer. Instead, she was disrespectful and snarky. I did not even know she was a manager because of her poor communication and social skills tonight. She stared at me as I was walking to check out and said, “we close in less than one minute.” I said, “okay,” and she mimicked me in a disrespectful tone. I was very confused. I got to the checkout line and she said she would not ring me out because “the system has shut down.” I know this was something you say to get customers out of the building quickly, but I work in customer service too. I know you need to count your drawers at the end of the night and. I know the electricity doesn’t turn off when the clock strikes midnight. I explained if “the system shuts off,” why this wasn’t explained to me ahead of time and she was shut down and treated me like a disobeying preschooler. She also lied and said several announcements here made but I never heard anything like that just music. I get customer service. I get late hours. It’s exhausting. I’m the last person you want to see at 11:50pm. But when I leave my job and I come to your place of business, I am a paying customer. Tonight made me realize I will Instacart my late night last minute needs and shop at different stores in the future. I only go to Wegmans because it’s open late and on the way home from work. The way Erin made me feel tonight was bad and disrespected. I walked around the store for ten minutes leaving a starving dog at home and wasting my time being forced to hand over “the merchandise” as Erin worded it. They made me feel like a criminal ending g it with, “Kevin will escort you out of the building.” I’m not shopping at this expensive overpriced store again. I’d rather pay more at Whole Foods or toss my money to the hard working drivers and customer service workers I have met through Giants pick up service and Instacart. I’m not putting money into this business. I should feel good shopping here, whether it’s late or early in the morning. I will put my money to better use where I feel good and appreciated. I hope Erin gets better manager training for her future endeavors. Not her best tonight.
Kevin Crisp
Was in town for UMWA rally and buses were advised to park at Wegmans. Apparently the buses were not appreciated, nor the amount of business that was brought to the community (lodging, food, etc), and police had to escort buses from Wegmans parking lot. Shame on the management
Donna Saul
Dear Wegmans. Please get your act together on your store brands and organics, especially because it is becoming increasingly difficult to find any brand but your store brand. Your dried fruit is as dried out as food can get and basically useless. Your organics hardly taste organic, And although you make many things look pretty in the bins and on shelves, your quality is low end and unacceptable, especially your boxed greens which are wet and have moisture inside and already are rotting by the time I buy them. I called the store, and they said what they stock is a corporate decision. I called corporate, and you told me it was a store decision. Not cool. Clean it up please. People depend on you. Thank you.
Donna Saul
Dear Wegmans. Please get your act together on your store brands and organics, especially because it is becoming increasingly difficult to find any brand but your store brand. Your dried fruit is as dried out as food can get and basically useless. Your organics hardly taste organic, And although you make many things look pretty in the bins and on shelves, your quality is low end and unacceptable, especially your boxed greens which are wet and have moisture inside and already are rotting by the time I buy them. I called the store, and they said what they stock is a corporate decision. I called corporate, and you told me it was a store decision. Not cool. Clean it up please. People depend on you. Thank you.
mww1950
We were traveling to Malvern for a weekend retreat and wanted to find a quick light lunch. We saw a sign on the highway saying "Market Café" and figured why not? When pulling in the lot we saw that it was a Wegman's, we had never eaten at a Wegman's before and thought we'd try it, it was a nice surprise. There are several different little food stations, I went for a fresh made sandwich and my Wife went for a fresh made salad. There is a nice dining area as well as restrooms.
wynterwynd
I love visiting Wegman’s when in PA! Wish they would bring them to Michigan! So handy to pick up ready made meals (pizza, soup, salads, entrees, charcuterie boards, cooked seafood, fabulous desserts…) and everyone that works there is so friendly and accommodating!
carmenmM6655
Came back late without eating dinner and this store offered fresh and healthy dinners you only had to heat up. Fresh-baked cookies were not worth the price but they were good.
They have such a great selection of different items.
Israel Cabrera
It’s great I was looking for products that I want to buy that I know the supermarket didn’t have special giant we should have a little bit more selection of the Spanish product but it was great thank you
Steve Nutzul
First time at a Wegmans. Great selection and friendly staff! I wish we had one in Ulster County NY...hint hint
Thomas Bowman Jr
Had an issue with some grump at the register. Time to make your employees take some additional training. We complained to management but doubt she will do much. The guy was a tall poorly groomed dirty looking dude. Why employ people like this?
Steve George
Bought these potatoes on 5/18, opened the bag on 5/22 and they are all wrinkled and soft. Clearly very old. We all know potatoes can stay for a while before they go bad. This is very annoying and not the first time we got beat produce like this. Avocados are another one to be careful with.
I picked up my order at catering and SARAH served me. She was pleasant, friendly and very helpful. It was raining. In my rush to put the bags in my car, I forgot my phone in the cart. I only realized it hours later. Panicked, I went back to customer service and it was not there.
I decided to go back to Sarah since she had been so nice to me earlier. Sarah remembered my name immediately and took matters in hand right away. In minutes, she called the helping hands and signaled the lost object. Later on, I was called and ANDREA from customer service gave me the phone back.
Thank you helping hands Team, Andrea and Sarah from catering!
Sarah went above and beyond to help me.
This is a rare quality nowadays!
Wegmans, you are very lucky to have dedicated employees like her. She has exceptional customer service skills. Thank you!
I picked up my order at catering and SARAH served me. She was pleasant, friendly and very helpful. It was raining. In my rush to put the bags in my car, I forgot my phone in the cart. I only realized it hours later. Panicked, I went back to customer service and it was not there.I decided to go back to Sarah since she had been so nice to me earlier. Sarah remembered my name immediately and took matters in hand right away. In minutes, she called the helping hands and signaled the lost object. Later on, I was called and ANDREA from customer service gave me the phone back.Thank you helping hands Team, Andrea and Sarah from catering!Sarah went above and beyond to help me.This is a rare quality nowadays!Wegmans, you are very lucky to have dedicated employees like her. She has exceptional customer service skills. Thank you!
Molds on the tortilla. We tried to exchange but was told by the store manager that there nothing she can do because we didn’t have the receipt and the customer service counter is closed. It was a WEGMANS branded item with bar code, what other proof does one need? We expected more from Wegmans but guess we were wrong.
I usually am a fan of Wegmans. I appreciate the late hours because I am a server at a restaurant, and I often don’t get out until 11 or later. My dog ran out of his food this morning, so I made a quick trip on my way home tonight. Manager Erin Verde at 50 Foundry Way was very disrespectful to me. I know it’s late and we all want to go home, but she did not make me feel like a paying customer. Instead, she was disrespectful and snarky. I did not even know she was a manager because of her poor communication and social skills tonight. She stared at me as I was walking to check out and said, “we close in less than one minute.” I said, “okay,” and she mimicked me in a disrespectful tone. I was very confused. I got to the checkout line and she said she would not ring me out because “the system has shut down.” I know this was something you say to get customers out of the building quickly, but I work in customer service too. I know you need to count your drawers at the end of the night and. I know the electricity doesn’t turn off when the clock strikes midnight. I explained if “the system shuts off,” why this wasn’t explained to me ahead of time and she was shut down and treated me like a disobeying preschooler. She also lied and said several announcements here made but I never heard anything like that just music. I get customer service. I get late hours. It’s exhausting. I’m the last person you want to see at 11:50pm. But when I leave my job and I come to your place of business, I am a paying customer. Tonight made me realize I will Instacart my late night last minute needs and shop at different stores in the future. I only go to Wegmans because it’s open late and on the way home from work. The way Erin made me feel tonight was bad and disrespected. I walked around the store for ten minutes leaving a starving dog at home and wasting my time being forced to hand over “the merchandise” as Erin worded it. They made me feel like a criminal ending g it with, “Kevin will escort you out of the building.” I’m not shopping at this expensive overpriced store again. I’d rather pay more at Whole Foods or toss my money to the hard working drivers and customer service workers I have met through Giants pick up service and Instacart. I’m not putting money into this business. I should feel good shopping here, whether it’s late or early in the morning. I will put my money to better use where I feel good and appreciated. I hope Erin gets better manager training for her future endeavors. Not her best tonight.
Was in town for UMWA rally and buses were advised to park at Wegmans. Apparently the buses were not appreciated, nor the amount of business that was brought to the community (lodging, food, etc), and police had to escort buses from Wegmans parking lot. Shame on the management
Dear Wegmans. Please get your act together on your store brands and organics, especially because it is becoming increasingly difficult to find any brand but your store brand. Your dried fruit is as dried out as food can get and basically useless. Your organics hardly taste organic, And although you make many things look pretty in the bins and on shelves, your quality is low end and unacceptable, especially your boxed greens which are wet and have moisture inside and already are rotting by the time I buy them. I called the store, and they said what they stock is a corporate decision. I called corporate, and you told me it was a store decision. Not cool. Clean it up please. People depend on you. Thank you.
Dear Wegmans. Please get your act together on your store brands and organics, especially because it is becoming increasingly difficult to find any brand but your store brand. Your dried fruit is as dried out as food can get and basically useless. Your organics hardly taste organic, And although you make many things look pretty in the bins and on shelves, your quality is low end and unacceptable, especially your boxed greens which are wet and have moisture inside and already are rotting by the time I buy them. I called the store, and they said what they stock is a corporate decision. I called corporate, and you told me it was a store decision. Not cool. Clean it up please. People depend on you. Thank you.
We were traveling to Malvern for a weekend retreat and wanted to find a quick light lunch. We saw a sign on the highway saying "Market Café" and figured why not? When pulling in the lot we saw that it was a Wegman's, we had never eaten at a Wegman's before and thought we'd try it, it was a nice surprise. There are several different little food stations, I went for a fresh made sandwich and my Wife went for a fresh made salad. There is a nice dining area as well as restrooms.
I love visiting Wegman’s when in PA! Wish they would bring them to Michigan! So handy to pick up ready made meals (pizza, soup, salads, entrees, charcuterie boards, cooked seafood, fabulous desserts…) and everyone that works there is so friendly and accommodating!
Came back late without eating dinner and this store offered fresh and healthy dinners you only had to heat up. Fresh-baked cookies were not worth the price but they were good.
Restaurantji Recommends
They have such a great selection of different items.
It’s great I was looking for products that I want to buy that I know the supermarket didn’t have special giant we should have a little bit more selection of the Spanish product but it was great thank you
First time at a Wegmans. Great selection and friendly staff! I wish we had one in Ulster County NY...hint hint
Had an issue with some grump at the register. Time to make your employees take some additional training. We complained to management but doubt she will do much. The guy was a tall poorly groomed dirty looking dude. Why employ people like this?
Bought these potatoes on 5/18, opened the bag on 5/22 and they are all wrinkled and soft. Clearly very old. We all know potatoes can stay for a while before they go bad. This is very annoying and not the first time we got beat produce like this. Avocados are another one to be careful with.
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