Atmosphere, and owner are great here!!!! The Pulled Pork Burger and Jon's Cheesesteak are great and very filling!!! The only miss was the French Fries they were very dry (not fleshy on the inside). We'll be back soon enough and try a dinner. After living in the area almost all my life this was my first time in West's.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burgers, West Cheese Steak
Michael Swartz
Excellent place to eat and drink. Try the blackberry lemonade fantastic.
Atmosphere: 5
Food: 5
Service: 5
Tyler Putnam
Very good
Atmosphere: 5
Food: 5
Service: 5
Dave Knowles
Needs more
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Broiled Shrimp, Mac N Cheese, Steamed Clams
Wanda Roberts
If you haven't been you should try only open Monday and Tuesday right now. Other days they have reserved for parties or banquets. The food is excellent and have a great moonshine to offer. Try the salted carmel it is Great. I suggest you try the salted carmel milkshake.
Atmosphere: 5
Food: 5
Service: 5
Joseph Hopple
Loads of food for the prices. Liquor is absolutely outrageous to buy.
Atmosphere: 4
Food: 5
Service: 5
Tara Duell
Beautiful,inside ,great service and food. We loved the raspberry moonshine in the pink lemonade ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Legs
Matt T.
We should have walked out. Cook cannot cook meat, my "smoked prime rib" - looked like boiled meat, kind of a shade of brown-grey.. It's a bar. If you like overdone food, and deep fried everything, go for it.
Fran Leach
Beautiful, comfortable interior setting fireplace, a distillery and newly added gift shop. Great owners and service!
The food was pretty good. The atmosphere was nice but weird, like they were trying way too hard, but just couldn't connect with the customers. There were 2 tables eating when we got there and only one other set of customers came in while we were there. This was dinner time. The other restaurant, less than 2 minutes away, had a full parking lot when we drove by after we left, even though their food was not as good. It's probably because this other place had a comfortable atmosphere whereas this place was weird and uncomfortable.
Atmosphere: 1
Food: 4
Service: 1
Murad Flowers
I just want to say I’m glad I wasn’t deterred by the bad reviews but my experience was awesome the food was amazing customer service was great I think this restaurant is best kept secret I will return many times the drink selection best I’ve ever seen the atmosphere was inviting for kids and adults thank you had a good experience
Blue Thistle
This is the first time I've been to the New West Restaurant. I was hesitant to eat here because of some of the reviews, however we got there and the inside of the place is absolutely beautiful, spotlessly clean and the service was terrific. Our server was kind and friendly. We ordered wings, a fish fry meal and a chef salad. All the food was done terrifically, and the french fries that came with the wings were absolutely amazing. I wouldn't eat french fries any other place besides here if I had a choice. I highly recommend this as your next dinner stop because the service and food exceeded my expectations.
Atmosphere: 3
Food: 1
Service: 3
Amanda Nagy
The one star is because I couldn't post anything without a star.Worst customer service ever! Would not recommend. Very rude and food tasted terrible.To start my husband ordered a glass of root beer (it was flat) they changed it out with a different drink which didnt taste good either but it made do.I ordered battered mushrooms(they was still frozen)He orders his food prime rib medium (well it came out so dry there wasnt even juice on the plate) with a side of smoked baked beans(they was sour tasting)The waitress (which turns out to be the owner) comes to the table asks how the food was my husband responds with honestly sir it is terrible! The guy just looked at him with a confused look on his face.We go to pay our bill and my husband asks for the manager the waitress/owner responds with I am the owner.My husband said I am not trying to be mean but your customer service sucks, you should really work on it. The guy didnt have a I am sorry or anything. He was very rude. We will not ever eat there again!
jok jok
The New West is a good sit down/bar style restaurant, they offer more local alcoholic beers and have an inhouse "moonshine" that I am looking forward to buying when it's available.Food was good, I ordered a sea food plate with multiple dishes, 3 steaks, and a few alcoholic beverages.The wait for sitting wasn't the best, mainly on waiting for limited staff, so we opted for the bar experience. The counters looked hand made and inviting.Food was decent, this is my second visit to this restaurant, the first time was last week for a burger and a beer, both were OK for the price, only complaint is that the burger itself could have used a little more seasoning, and Id have liked to see thicker cut fries. Overall worth the price.The seafood was cooked well, with my only notes being that the shellfish was a little dry, the shrimp was lacking flavor, and the crab cakes (I believe that's what they were) were watery on the inside.What really made the meal was the Macaroni and cheese, baked potato, and crab legs. These were all very delicious.The steaks were our dead note, we had one steak sent back to be replaced. The first one was well-done when ordered medium-rare, but came with zero pink. The replacement steak was definitely good in flavor, but definitely not a highlight of the meal.Now I'll get to the staff. This place is under-staffed, but sometimes that means the existing staff is good. This staff was amazing. The waitress we had was on her first day (we believe) and just getting the hang of the job and did an amazing job of keeping us both filled up with drinks, and entertained. I would go back if for nothing else but the staff.Cons:-Steak was sent back for being overcooked-Have to pay for water (bottled only since they have poor water quality)-Alcoholic "moonshine" not available for take-home purchase a few months-UnderstaffedPros:-Good food for price-Inhouse "Moonshine" is worth the visit alone-Good Wait Staff-Very clean layout and floorspace-Original alcoholic drink ideasOpinion: I will be returning hopefully soon to experience the great atmosphere, staff and drinks!
Good bar food.
Atmosphere, and owner are great here!!!! The Pulled Pork Burger and Jon's Cheesesteak are great and very filling!!! The only miss was the French Fries they were very dry (not fleshy on the inside). We'll be back soon enough and try a dinner. After living in the area almost all my life this was my first time in West's.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burgers, West Cheese Steak
Excellent place to eat and drink. Try the blackberry lemonade fantastic.
Atmosphere: 5
Food: 5
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
Needs more
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Broiled Shrimp, Mac N Cheese, Steamed Clams
If you haven't been you should try only open Monday and Tuesday right now. Other days they have reserved for parties or banquets. The food is excellent and have a great moonshine to offer. Try the salted carmel it is Great. I suggest you try the salted carmel milkshake.
Atmosphere: 5
Food: 5
Service: 5
Loads of food for the prices. Liquor is absolutely outrageous to buy.
Atmosphere: 4
Food: 5
Service: 5
Beautiful,inside ,great service and food. We loved the raspberry moonshine in the pink lemonade ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Legs
We should have walked out. Cook cannot cook meat, my "smoked prime rib" - looked like boiled meat, kind of a shade of brown-grey.. It's a bar. If you like overdone food, and deep fried everything, go for it.
Beautiful, comfortable interior setting fireplace, a distillery and newly added gift shop. Great owners and service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was pretty good. The atmosphere was nice but weird, like they were trying way too hard, but just couldn't connect with the customers. There were 2 tables eating when we got there and only one other set of customers came in while we were there. This was dinner time. The other restaurant, less than 2 minutes away, had a full parking lot when we drove by after we left, even though their food was not as good. It's probably because this other place had a comfortable atmosphere whereas this place was weird and uncomfortable.
Atmosphere: 1
Food: 4
Service: 1
I just want to say I’m glad I wasn’t deterred by the bad reviews but my experience was awesome the food was amazing customer service was great I think this restaurant is best kept secret I will return many times the drink selection best I’ve ever seen the atmosphere was inviting for kids and adults thank you had a good experience
This is the first time I've been to the New West Restaurant. I was hesitant to eat here because of some of the reviews, however we got there and the inside of the place is absolutely beautiful, spotlessly clean and the service was terrific. Our server was kind and friendly. We ordered wings, a fish fry meal and a chef salad. All the food was done terrifically, and the french fries that came with the wings were absolutely amazing. I wouldn't eat french fries any other place besides here if I had a choice. I highly recommend this as your next dinner stop because the service and food exceeded my expectations.
Atmosphere: 3
Food: 1
Service: 3
The one star is because I couldn't post anything without a star.Worst customer service ever! Would not recommend. Very rude and food tasted terrible.To start my husband ordered a glass of root beer (it was flat) they changed it out with a different drink which didnt taste good either but it made do.I ordered battered mushrooms(they was still frozen)He orders his food prime rib medium (well it came out so dry there wasnt even juice on the plate) with a side of smoked baked beans(they was sour tasting)The waitress (which turns out to be the owner) comes to the table asks how the food was my husband responds with honestly sir it is terrible! The guy just looked at him with a confused look on his face.We go to pay our bill and my husband asks for the manager the waitress/owner responds with I am the owner.My husband said I am not trying to be mean but your customer service sucks, you should really work on it. The guy didnt have a I am sorry or anything. He was very rude. We will not ever eat there again!
The New West is a good sit down/bar style restaurant, they offer more local alcoholic beers and have an inhouse "moonshine" that I am looking forward to buying when it's available.Food was good, I ordered a sea food plate with multiple dishes, 3 steaks, and a few alcoholic beverages.The wait for sitting wasn't the best, mainly on waiting for limited staff, so we opted for the bar experience. The counters looked hand made and inviting.Food was decent, this is my second visit to this restaurant, the first time was last week for a burger and a beer, both were OK for the price, only complaint is that the burger itself could have used a little more seasoning, and Id have liked to see thicker cut fries. Overall worth the price.The seafood was cooked well, with my only notes being that the shellfish was a little dry, the shrimp was lacking flavor, and the crab cakes (I believe that's what they were) were watery on the inside.What really made the meal was the Macaroni and cheese, baked potato, and crab legs. These were all very delicious.The steaks were our dead note, we had one steak sent back to be replaced. The first one was well-done when ordered medium-rare, but came with zero pink. The replacement steak was definitely good in flavor, but definitely not a highlight of the meal.Now I'll get to the staff. This place is under-staffed, but sometimes that means the existing staff is good. This staff was amazing. The waitress we had was on her first day (we believe) and just getting the hang of the job and did an amazing job of keeping us both filled up with drinks, and entertained. I would go back if for nothing else but the staff.Cons:-Steak was sent back for being overcooked-Have to pay for water (bottled only since they have poor water quality)-Alcoholic "moonshine" not available for take-home purchase a few months-UnderstaffedPros:-Good food for price-Inhouse "Moonshine" is worth the visit alone-Good Wait Staff-Very clean layout and floorspace-Original alcoholic drink ideasOpinion: I will be returning hopefully soon to experience the great atmosphere, staff and drinks!
Atmosphere: 4
Food: 4
Service: 2