Franico's Pizzeria & Trattoria

Best place in the area … delicious pizza , great homemade sauce, friendly staff , easy parking rite out front . Frequent here at least twice a month and never been disappointed.

The manager called to advise they don't have items I ordered one no longer is on menu and other they didn't have. Then refuses refund after accepting order from.door dash instead of rejecting order. Door dash policy is if order is accepted they are accepting order is filled and no refund allowed.
The manger refuses refund says she offered me different food in which I was not interested in just my refund she said to bad I should have called them directly not via door dash
Horrible experience
Whether $1 or 40 which my order was it's stealing
How many others where taken advantage of
Angry customer

Made me a pizza right before close, great service and good food

I don’t like to leave bad reviews , but the customer service was terrible and these people are incredibly rude . I called just to clarify about my order and whoever answered the phone just spoke
Over me and was rude for no reason . Situation wasn’t even my fault it was an issue with not finding a door dasher . Won’t order here again , and some of the items are not as fresh as they would have you think . Disappointed . You keep customers by being kind even if there are misunderstandings .

Ordered the olive oil, garlic broccoli it was a disaster tasted like it came out of the microwave horrible terrible

I ordered veal capriccioso and they loaded the dish with pasta. They only give one very small slice of veal and it doesn’t even taste that good.

I went home and made a shrimp and garlic pizza because the one I ordered from Franico's had two shrimp cut into 6 bits. I brought it back after door dash delivered it even though I could have eaten it for free because the charge was voided. The owners BOTH OF THEM ACCUSED ME OF EATING THE SHRIMP OFF THE PIZZA BEFORE RETURNING IT! HOW DISGRACEFUL! You can clearly see the pie was NOT COMPROMISED. NO HOLES FROM PICKING AND CHEESE INTACT!

I would give a zero if I could. They say they use door dash, but don't. Our food took about two hours to be delivered. The $24 gluten free pizza was six inches and a joke for the price. The margarita pizza had four slices that didn't have any cheese on them. Pizza's were cold. $69.23 for two pizzas that were sub par. Unbelievable. Will never order from here again.

Atmosphere: 1

Food: 1

Service: 1

Beautiful people, prices and the food is outstanding.

Atmosphere: 5

Food: 5

Service: 5

Pizza tasted like it had ketchup on it, not real sauce crust on the Sicilian pizza as hard as a rock and really dough also ordered a stuffed pizza which was two pieces across with just some cheese in the middle and totally flat with a side of sauce tasted like ketchup and water Will never Order food there again

Atmosphere: 1

Food: 1

Service: 3

Love this Place , Always Give me free Food on my birthday ??

Atmosphere: 5

Food: 5

Service: 5

Personal pizza with sausage was the best I had in 5 years in the

Atmosphere: 4

Food: 5

Service: 5

I’ve gotten 4 items delivered so far to my home. The Sicilian pie with garlic knots and sauce -which is much better than all the other pizza places I’ve tried. The cheese is NOT overly salty, they’re generous with it and the food comes hot and fresh. We also had the Italian sandwich (not the Italian sub/hero with all the meats) but their way of making a new sandwich. Tons of mayo, Romaine lettuce, tomato, Italian meats. (I forget what type), fresh roll. I have a small appetite but ate the entire thing. That’s how good and different it was! The Neapolitan pizza pie-plain. Good stuff. Going back for something different soon. Sorry I have no pictures. We ate it all. lol. Coming from an area that has a dozen pizza joints it’s been fun trying to find something we both really like and see things we haven’t seen on other menu’s. Maybe we will dine in soon. ;1)

Food: 4

Service: 5

Recommended dishes: Pepperoni Pizza, Neapolitan Cheese Pizza

Food was excellent! The Pan Pizza was phenomenal. Lasagna was awesome ?

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

What an awesome family run restaurant! They are not just friendly and hospitable, but like your family. They're place is clean and beautiful. They're food is absolutely amazing! They're prices are right. My wife has become a regular there and now I'm going to be.

Atmosphere: 5

Food: 5

Service: 5