The one in McKees Rocks NEVER has ANYTHING I go there for. The food is horrible. I ordered a 6 piece nugget, I got 4 nuggets and 3 potato wedges. Never has the drinks that are on the board. Either they are crazy busy or they under order for the week.
Atmosphere: 1
Food: 1
Service: 1
Maddy Smith
Kennedy has the worst fast food joint in all of Pittsburgh. It’s so bad. So so bad. Don’t come to Kennedy for fast food. Drive to Robinson or Bellevue.
One time, my mom got those bacon fry things. Burnt. Like the entire thing burnt. We still don’t know how they managed it.
Fries never salted, burgers always dry. The one thing they have over McDonald’s and Taco Bell here is they do actually do their job. Just the food is bad. They also just sometimes refuse to fix things and literally just go “want a refund?” And never to remake which honestly is funny but at the same time…. Wow.
Probably the better of the three in Kennedy, but not worth the money. It’s always the busiest for a reason, because at least they don’t make you wait forever. But the food is never good. That’s why service is rated a 3, but everything else a 1.
Atmosphere: 1
Food: 1
Service: 3
Jamie Larnino
Lately every time I try to order from this location on my way home from work they claim they are out of anything I order. I was so hungry one day last week and this was the only place open so I bribed them with $20 to complete my order and all the sudden they had what I wanted. So disappointing, this used to be my go to spot after a long day at work. Tonight I tried to order multiple things over an hour before closing time and they still claimed they were out of anything I tried to order.
Atmosphere: 1
Food: 1
Service: 1
Mason Grimes
Worst Wendy’s around I went for a large vanilla frosty and it should have been like four dollars but they didn’t give me a receipt and turns out next day look at my transactions they charged me 31 dollars. So I went back to the restaurant where the manager I’m assuming was bobbing her head at me giving me attitude about how she can’t print the receipt or give me a refund and told me I HAD to dispute it with my bank. I then ask for a note from her saying she can’t do the refund so I have it in case my bank needed it and she gave me attitude saying I won’t need it and my bank shouldn’t require that. The fact that I needed it or not doesn’t matter it’s the fact I wanted it in case my bank needed proof of them not refunding me. I will never be returning to this Wendy’s and I advise no one to go here. Route 60 Wendy’s has much better service.
Atmosphere: 1
Food: 1
Service: 1
Doug Waxler
Restaurant was filled with smoke. The girl at the counter was nice but we had to ask someone to come to the counter. Although everyone was friendly, the bun was stale and the burger was clearly cooked a while ago.
Atmosphere: 2
Food: 3
Service: 3
Rdojc62
Very disapointed with experience here.Food took forever and when I got home it was horrible.Chicken in cobb salad was gray and spoiled.The burgers and chile were not good eithor.Buns were stale and after a few hours my whole family had cramps and diarreah.Please avoid this location.Its filthy dirty inside and no one cares.
Atmosphere: 1
Food: 1
Service: 1
Joseph Bolin
Can't take a order to save their life their customers service suck if your looking for food go to the McDonald's instead of here
Atmosphere: 1
Food: 1
Service: 1
Nicole V
Worst drive-thru experience I've ever had. The one lady (who I think was actually the manager) was SO RUDE! She clearly doesn't want to be there and she lets you know it!!!! Also, cold food, order wasn't correct (although, i didn't dare say anything), and way too long of a wait!
Atmosphere: 1
Food: 1
Service: 1
Damara Jester
This location is awful. Every single person working is soooo rude. They practically throw the food at you and then slam the drive thru window shut. I avoid coming here. Food is always cold and gross
Atmosphere: 1
Food: 1
Service: 1
Anthony Rankin
1st time coming here last time coming here. Chicken tenders cold and Cinnabon pull apart wet soggy cold just flat out gross and tossed in garbage. never again
They actually called me a fat hog at this location for sticking I up for myself. I ordered a frosty on the app almost an hour and a half before close.
They already cleaned the machine, and they INSISTED I accept a lemonade in place of the frosty, instead of just refunding me for the frosty.
They said I had to cancel in app. I drove off, and they acted like I got my food. Wendys wouldn't me le cancal the order. It took a long phone call to Wendy's to sort it out.
But yeah, if you're overweight, they're judging you and just waiting to feel offended so they can let you know you're a fat hog.
Seth Peterman
The service at this Wendy's is always hit or miss just like the chances that they are consistently out of very specific items, or there are items missing from your order entirely. I'd personally rather just drive the extra couple minutes to go to the one on Steubenville Pike as I've yet to have issues at that location. Update 8/27/25: tried this Wendy's again, they like to have you pull away from their windows to not affect their drive thru timers which leaves them room to take however long they want, then when they finally come out and give you your food 10 minutes later, they bring just the drinks, and the drinks aren't right. Another, different person comes out to bring your food, between the white boy and the black girl in the morning shift you'd think they were being held at gunpoint with how terrible their customers service is. Also, idk how you could do this as a fast food restaurant, but somehow the quality of the food has gotten worse.
Atmosphere: 1
Food: 2
Service: 1
Larry Johnson
Best wendys ever!
Atmosphere: 5
Food: 5
Service: 5
knowyaself 412
Would give this place a zero tried to order a grilled chicken with cheese and bacon the person at the register was telling me they couldn’t do that, I don’t know why I expected anything different with it being fast food, no restaurant should ever tell someone what to eat on their sandwich, low level environment kids not wanting to do there job
The one in McKees Rocks NEVER has ANYTHING I go there for. The food is horrible. I ordered a 6 piece nugget, I got 4 nuggets and 3 potato wedges. Never has the drinks that are on the board. Either they are crazy busy or they under order for the week.
Atmosphere: 1
Food: 1
Service: 1
Kennedy has the worst fast food joint in all of Pittsburgh. It’s so bad. So so bad. Don’t come to Kennedy for fast food. Drive to Robinson or Bellevue.
One time, my mom got those bacon fry things. Burnt. Like the entire thing burnt. We still don’t know how they managed it.
Fries never salted, burgers always dry. The one thing they have over McDonald’s and Taco Bell here is they do actually do their job. Just the food is bad. They also just sometimes refuse to fix things and literally just go “want a refund?” And never to remake which honestly is funny but at the same time…. Wow.
Probably the better of the three in Kennedy, but not worth the money. It’s always the busiest for a reason, because at least they don’t make you wait forever. But the food is never good. That’s why service is rated a 3, but everything else a 1.
Atmosphere: 1
Food: 1
Service: 3
Lately every time I try to order from this location on my way home from work they claim they are out of anything I order. I was so hungry one day last week and this was the only place open so I bribed them with $20 to complete my order and all the sudden they had what I wanted. So disappointing, this used to be my go to spot after a long day at work. Tonight I tried to order multiple things over an hour before closing time and they still claimed they were out of anything I tried to order.
Atmosphere: 1
Food: 1
Service: 1
Worst Wendy’s around I went for a large vanilla frosty and it should have been like four dollars but they didn’t give me a receipt and turns out next day look at my transactions they charged me 31 dollars. So I went back to the restaurant where the manager I’m assuming was bobbing her head at me giving me attitude about how she can’t print the receipt or give me a refund and told me I HAD to dispute it with my bank. I then ask for a note from her saying she can’t do the refund so I have it in case my bank needed it and she gave me attitude saying I won’t need it and my bank shouldn’t require that. The fact that I needed it or not doesn’t matter it’s the fact I wanted it in case my bank needed proof of them not refunding me. I will never be returning to this Wendy’s and I advise no one to go here. Route 60 Wendy’s has much better service.
Atmosphere: 1
Food: 1
Service: 1
Restaurant was filled with smoke. The girl at the counter was nice but we had to ask someone to come to the counter. Although everyone was friendly, the bun was stale and the burger was clearly cooked a while ago.
Atmosphere: 2
Food: 3
Service: 3
Very disapointed with experience here.Food took forever and when I got home it was horrible.Chicken in cobb salad was gray and spoiled.The burgers and chile were not good eithor.Buns were stale and after a few hours my whole family had cramps and diarreah.Please avoid this location.Its filthy dirty inside and no one cares.
Atmosphere: 1
Food: 1
Service: 1
Can't take a order to save their life their customers service suck if your looking for food go to the McDonald's instead of here
Atmosphere: 1
Food: 1
Service: 1
Worst drive-thru experience I've ever had. The one lady (who I think was actually the manager) was SO RUDE! She clearly doesn't want to be there and she lets you know it!!!! Also, cold food, order wasn't correct (although, i didn't dare say anything), and way too long of a wait!
Atmosphere: 1
Food: 1
Service: 1
This location is awful. Every single person working is soooo rude. They practically throw the food at you and then slam the drive thru window shut. I avoid coming here. Food is always cold and gross
Atmosphere: 1
Food: 1
Service: 1
1st time coming here last time coming here. Chicken tenders cold and Cinnabon pull apart wet soggy cold just flat out gross and tossed in garbage. never again
Restaurantji Recommends
Very clean bathroom
Atmosphere: 5
Food: 5
Service: 5
They actually called me a fat hog at this location for sticking I up for myself. I ordered a frosty on the app almost an hour and a half before close.
They already cleaned the machine, and they INSISTED I accept a lemonade in place of the frosty, instead of just refunding me for the frosty.
They said I had to cancel in app. I drove off, and they acted like I got my food. Wendys wouldn't me le cancal the order. It took a long phone call to Wendy's to sort it out.
But yeah, if you're overweight, they're judging you and just waiting to feel offended so they can let you know you're a fat hog.
The service at this Wendy's is always hit or miss just like the chances that they are consistently out of very specific items, or there are items missing from your order entirely. I'd personally rather just drive the extra couple minutes to go to the one on Steubenville Pike as I've yet to have issues at that location.
Update 8/27/25: tried this Wendy's again, they like to have you pull away from their windows to not affect their drive thru timers which leaves them room to take however long they want, then when they finally come out and give you your food 10 minutes later, they bring just the drinks, and the drinks aren't right. Another, different person comes out to bring your food, between the white boy and the black girl in the morning shift you'd think they were being held at gunpoint with how terrible their customers service is. Also, idk how you could do this as a fast food restaurant, but somehow the quality of the food has gotten worse.
Atmosphere: 1
Food: 2
Service: 1
Best wendys ever!
Atmosphere: 5
Food: 5
Service: 5
Would give this place a zero tried to order a grilled chicken with cheese and bacon the person at the register was telling me they couldn’t do that, I don’t know why I expected anything different with it being fast food, no restaurant should ever tell someone what to eat on their sandwich, low level environment kids not wanting to do there job
Loading...