Outside ordering at the window I said I wanted two orders and the sound that the manager made left me feeling that I was putting him out. All I was getting was A dozen of donuts per order. As I pulled up to the window to get the donuts I had a look in to see if the poor guy was slumped over the counter because of all the noises he was making while waiting on me. The donuts weren’t great at all but next time I will definitely go way out of my way to get Krispy Kreme doughnuts which are much better donuts than Dunkin’ Donuts.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Roley Johnson
Great donuts 👍
James Harff
Workers complaining that they have customers to wait on.... typical mckeesport
Blessed Helper
This place is not clean. The food is ill prepared. Donuts are thrown in the bags. Trays aren't properly cleaned. Employees never wash hands but change gloves without sanitizing. Needless to say, they are rude, never friendly, and the manager will tell you it's your fault if you complain about the.food. I only hope that the attitudes of the employees and the cleanliness of this place improve. Cause right now, I wouldn't trust a dog to eat here. I had ordered half dozen of donuts and two large iced coffees; and when I got home, I didn't realize the one jelly, donut was burnt and cracked open underneath. I called and asked what happened, and the manager told me Im was lying as if there was no way one was burnt out of others cooked. I couldn't believe she was disputing my word. I thought to myself well things happen. I am.an honest consumer and she is 🤙 mg me a liat. Im not making this up. Next thing I know she said don't cuss at me, and I said Ma'am I never cussed at you. That was the end of my conversation, and I decided to escalate it. I decided to make the public aware, file a complaint with the corporate office, and file a complaint at the health department. I pray beware of entering and buying from here. This store is located in McKeesport PA. The manager does not implement sanitary practices, and may exemplify mental health issues and unprofessionalism. Make sure you watch their practice of food service when ordering and check your donuts underneath.
Best Wishes to Beware!!!
Parking: Hard to get into the lot due to extreme traffic patterns
This Dunkin’ donut needs to be closed permanently how you a donut place and run out at 6pm mind you they close at 9 this place do not need to be here if the establishment is going to be unprofessional!!!!!!!!!
Food: 1
Jason Miller
Asked for a Carmel machiatto gotta black coffee I'm really getting treated like this is the holey moley donut shop and the hash browns taste freezer burnt
Carolyn Carreiro
Waited more than 10 minutes for sausage egg and cheese croissant. When I finally got it and went back to work, it was burnt. I have been to other Dunkin donuts. I will not return to this location...ever!
Atmosphere: 3
Food: 1
Service: 1
Amber King
Krystal is the nicest person ever I get free coffee every day and Kevin gives my dad free coffee every day xlarge 5 sugars and gives my granddaughter a free mocha also
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Jane Doe
Kevin is an amazing person. Got my coffee fast and right.. donuts are amazing
Asked for a large water and asked if I could pay for the cup since they only give out small waters. They wanted to charge me a large coffee with cold foam being almost $4 for a water. LOL no thanks. I ordered food and don’t drink coffee. Most Dunkin’s will honor charging me like $1 for a large water.
Buddy Krazywitegrl
My husband loved his choices
Atmosphere: 4
Food: 4
Service: 4
shari smith
Slow service, frequently with cars stuck (I mean really stuck) on 5th Ave. They're more focused on mobile orders; drive-thru and lobby orders are definitely not prioritized. Maybe an investment in additional toasters/ovens would help.
Outside ordering at the window I said I wanted two orders and the sound that the manager made left me feeling that I was putting him out. All I was getting was A dozen of donuts per order. As I pulled up to the window to get the donuts I had a look in to see if the poor guy was slumped over the counter because of all the noises he was making while waiting on me. The donuts weren’t great at all but next time I will definitely go way out of my way to get Krispy Kreme doughnuts which are much better donuts than Dunkin’ Donuts.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Great donuts 👍
Workers complaining that they have customers to wait on.... typical mckeesport
This place is not clean. The food is ill prepared. Donuts are thrown in the bags. Trays aren't properly cleaned. Employees never wash hands but change gloves without sanitizing. Needless to say, they are rude, never friendly, and the manager will tell you it's your fault if you complain about the.food. I only hope that the attitudes of the employees and the cleanliness of this place improve. Cause right now, I wouldn't trust a dog to eat here.
I had ordered half dozen of donuts and two large iced coffees; and when I got home, I didn't realize the one jelly, donut was burnt and cracked open underneath. I called and asked what happened, and the manager told me Im was lying as if there was no way one was burnt out of others cooked. I couldn't believe she was disputing my word. I thought to myself well things happen. I am.an honest consumer and she is 🤙 mg me a liat. Im not making this up. Next thing I know she said don't cuss at me, and I said Ma'am I never cussed at you. That was the end of my conversation, and I decided to escalate it. I decided to make the public aware, file a complaint with the corporate office, and file a complaint at the health department. I pray beware of entering and buying from here. This store is located in McKeesport PA. The manager does not implement sanitary practices, and may exemplify mental health issues and unprofessionalism. Make sure you watch their practice of food service when ordering and check your donuts underneath.
Best Wishes to Beware!!!
Parking: Hard to get into the lot due to extreme traffic patterns
Recommended dishes: Sandwich, Doughnut, Dozen Donuts
Great service and food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
This Dunkin’ donut needs to be closed permanently how you a donut place and run out at 6pm mind you they close at 9 this place do not need to be here if the establishment is going to be unprofessional!!!!!!!!!
Food: 1
Asked for a Carmel machiatto gotta black coffee I'm really getting treated like this is the holey moley donut shop and the hash browns taste freezer burnt
Waited more than 10 minutes for sausage egg and cheese croissant. When I finally got it and went back to work, it was burnt. I have been to other Dunkin donuts. I will not return to this location...ever!
Atmosphere: 3
Food: 1
Service: 1
Krystal is the nicest person ever I get free coffee every day and Kevin gives my dad free coffee every day xlarge 5 sugars and gives my granddaughter a free mocha also
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Kevin is an amazing person. Got my coffee fast and right.. donuts are amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Doughnut, Iced Latte
Restaurantji Recommends
Asked for a large water and asked if I could pay for the cup since they only give out small waters. They wanted to charge me a large coffee with cold foam being almost $4 for a water. LOL no thanks. I ordered food and don’t drink coffee. Most Dunkin’s will honor charging me like $1 for a large water.
My husband loved his choices
Atmosphere: 4
Food: 4
Service: 4
Slow service, frequently with cars stuck (I mean really stuck) on 5th Ave. They're more focused on mobile orders; drive-thru and lobby orders are definitely not prioritized. Maybe an investment in additional toasters/ovens would help.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Bagel
Great Donuts and drink
Atmosphere: 5
Food: 5
Service: 5
Signature latte was watery with no whipped cream
Atmosphere: 3
Food: 2
Service: 4
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