It took 45 minutes to get an online order despite receiving a notification two minutes after pulling up that it was ready. Seems like a way to make their turn around time on mobile orders look better than it is, but who wants to stand around for 40 minutes watching the workers play with bags and flirt? Order was wrong when we eventually got it. Will drive out of my way to avoid now.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chicken Mcnuggets
Erik Slavik
Need shut down, employees need barred from ever working fast food. I've never witnessed a more disorganized and slow shop in my entire 7 years of doing food delivery.
Atmosphere: 1
Food: 1
Service: 1
Shawn Gault
This place sucks all the way around with service, getting food right, and everything about it.
Atmosphere: 1
Food: 1
Service: 1
Nicholas Mayhue
Worst service. Couldn’t get order right. Food was cold. Never again.
Atmosphere: 1
Food: 1
Service: 1
Bob Hoehn
Nice people but dysfunctional place. Ordered one burrito and a diet coke. I was the only person at the counter and it took 10 minutes. They were very nice and gave me two. My drink was warm and had no ice. I guess they were out of ice. The other serious is was whoever mopped the floors used greasy water so all the floors were crazy slick and dangerous for people.
Atmosphere: 2
Food: 3
Service: 2
Dominic N.
Terribly run. Shuts the store down to drive through only even though it's obvious there are plenty of staff to operate the store. Very long lines.
Anthony
The hours need updated because this place is not open 24hrs which is fine but when I show up at 9:20 PM to pickup my mobile order I placed in the app I expect the place to be open. Pitch black parking lot, no sign saying they’re closed, and a single employee telling me to leave with hand signals instead of getting on the intercom to tell me the place is closed. Just don’t expect to get service here after a certain time.
passion Sings
Ordered on door dash it took a while so I went to call about my food just to see if the quality was still OK since a dasher wasn't found I was hung up on twice then when I finally got ahold of someone I simple told them I was calling about the order and the woman cut me off in a very rude tone saying "I dont know mow many time I gotta tell yall people that it's a problem with doordash not them and to stop calling"
I was so shocked I didn't get to talk or explain that wasn't my reason for calling so I called back again and was met with them playing a really loud screeching audio into the phone and hanging up on me
Don't waste time calling to complain the staff is so very rude and disrespectful. I understand being busy but that's never an excuse to be ignorant because of a few annoying call ins
ROBERT Nylander
Horrible service long lines
Atmosphere: 1
Food: 2
Service: 1
Thomas Wintermyer
Take the 10 minute longer drive to the one on 30. Kinder employees and they’ll make up for the 10 minute drive by having half the wait time.
Made the mistake of trying this place twice. Both times led to 15-20 min waits in drive thru lines for no apparent reason. Food was fine but don't expect service in a reasonable timeframe.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Big Mac
L C
I'm mostly leaving this one star review because they have a problem with overtaxing people. so they're supposed to tax people at 6% in this state but for some reason this McDonald's tax is at 7%. It's been that way every time I've gone there. Seems sus
Atmosphere: 1
Food: 3
Service: 3
Joe Cimbala
I guess ordering at the cash register isn’t a thing anymore when you’re told to wait until the other orders are completed. Just stand and wait until drive through or keyosk orders are done. I get waiting when it’s busy but being told they aren’t talking your order at the register unless drive through or keyosk is empty is just BS. What ever happened to customer service
Service: 1
James
They kiosk where you order, for your "convenience" will hoodwink you. They tried to charge me $101.00 for ONE BREAKFAST (biscuit, coffee, hashbrown)... my question is, why do people wink at robotheft? Companies are playing it off as computer glitches and taking big bites out of your bank account unnoticed sometimes. It's called floating the money. By the time you recover the lost money they already used it on whatever.
Atmosphere: 5
Food: 5
Service: 5
Jean Brieck
Drive thru always forgets to put something in the bag. Then I have to go in,,,ggrrr
It took 45 minutes to get an online order despite receiving a notification two minutes after pulling up that it was ready. Seems like a way to make their turn around time on mobile orders look better than it is, but who wants to stand around for 40 minutes watching the workers play with bags and flirt? Order was wrong when we eventually got it. Will drive out of my way to avoid now.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chicken Mcnuggets
Need shut down, employees need barred from ever working fast food. I've never witnessed a more disorganized and slow shop in my entire 7 years of doing food delivery.
Atmosphere: 1
Food: 1
Service: 1
This place sucks all the way around with service, getting food right, and everything about it.
Atmosphere: 1
Food: 1
Service: 1
Worst service. Couldn’t get order right. Food was cold. Never again.
Atmosphere: 1
Food: 1
Service: 1
Nice people but dysfunctional place. Ordered one burrito and a diet coke. I was the only person at the counter and it took 10 minutes. They were very nice and gave me two. My drink was warm and had no ice. I guess they were out of ice. The other serious is was whoever mopped the floors used greasy water so all the floors were crazy slick and dangerous for people.
Atmosphere: 2
Food: 3
Service: 2
Terribly run. Shuts the store down to drive through only even though it's obvious there are plenty of staff to operate the store. Very long lines.
The hours need updated because this place is not open 24hrs which is fine but when I show up at 9:20 PM to pickup my mobile order I placed in the app I expect the place to be open. Pitch black parking lot, no sign saying they’re closed, and a single employee telling me to leave with hand signals instead of getting on the intercom to tell me the place is closed. Just don’t expect to get service here after a certain time.
Ordered on door dash it took a while so I went to call about my food just to see if the quality was still OK since a dasher wasn't found I was hung up on twice then when I finally got ahold of someone I simple told them I was calling about the order and the woman cut me off in a very rude tone saying "I dont know mow many time I gotta tell yall people that it's a problem with doordash not them and to stop calling"
I was so shocked I didn't get to talk or explain that wasn't my reason for calling so I called back again and was met with them playing a really loud screeching audio into the phone and hanging up on me
Don't waste time calling to complain the staff is so very rude and disrespectful. I understand being busy but that's never an excuse to be ignorant because of a few annoying call ins
Horrible service long lines
Atmosphere: 1
Food: 2
Service: 1
Take the 10 minute longer drive to the one on 30. Kinder employees and they’ll make up for the 10 minute drive by having half the wait time.
Restaurantji Recommends
Made the mistake of trying this place twice. Both times led to 15-20 min waits in drive thru lines for no apparent reason. Food was fine but don't expect service in a reasonable timeframe.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Big Mac
I'm mostly leaving this one star review because they have a problem with overtaxing people. so they're supposed to tax people at 6% in this state but for some reason this McDonald's tax is at 7%. It's been that way every time I've gone there. Seems sus
Atmosphere: 1
Food: 3
Service: 3
I guess ordering at the cash register isn’t a thing anymore when you’re told to wait until the other orders are completed. Just stand and wait until drive through or keyosk orders are done. I get waiting when it’s busy but being told they aren’t talking your order at the register unless drive through or keyosk is empty is just BS. What ever happened to customer service
Service: 1
They kiosk where you order, for your "convenience" will hoodwink you. They tried to charge me $101.00 for ONE BREAKFAST (biscuit, coffee, hashbrown)... my question is, why do people wink at robotheft? Companies are playing it off as computer glitches and taking big bites out of your bank account unnoticed sometimes. It's called floating the money. By the time you recover the lost money they already used it on whatever.
Atmosphere: 5
Food: 5
Service: 5
Drive thru always forgets to put something in the bag. Then I have to go in,,,ggrrr
Atmosphere: 4
Food: 4
Service: 2
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