i have had problems with experience for months now. I probably still have a credit on my record for an Italian calzone that came riddled with onions. today I ordered a gyro no tomato, got tons of tomato even though I tipped. I'm allergic I cannot eat tomatoes right before work. tomatoes are an at home thing only I don't need to elaborate further.
I tried calling back to see if they can charge me delivery fees to just run me out a new one. somehow it's been an hour and the phones aren't working still?? they worked fine when I placed my order but now the two inexperienced kids are playing hooky from the phone because they know they messed up on a tipped CARRYOUT order. this is ridiculous. I have called 6 times. I am still hungry, I could not eat that, but yet they somehow cannot respond on the phone?
Pete Bell
The best worker that was working whenever i was at your shop Was Shannon Lee she was the best worker you had Mike I think you should’ve had a working a lot more She she did more work than anybody in that place. She did a good job making my food. I hope you would reconsider giving her more days to work because she’s the best she was the manager you had working at your McKeesport store and you were wrong for firing her and mandy did a very well job as manager but you should kept shannon lee as your main manager because she knew what she was doing
Atmosphere: 5
Food: 5
Service: 5
joshua klingensmith
While waiting for my pizza I saw in the corner a cool game of chess. Everyone was friendly and double checked and even triple checked to make sure I was being take care of. Will definitely order again. Thank you.
Atmosphere: 5
Food: 4
Service: 5
Chanel Campbell
I ordered on their website yesterday and it charged my card. I called after an hour and fifteen minutes. They told me that they didn’t receive the order and I was okay with that because obviously there was some sort of glitch. The girl who answered the phone in the McKeesport location acted scare immediately and started talking to some man who was ranting about not giving a refund. They asked if the transaction was pending, I told them yes (all transactions go into pending and don’t post immediately). I told the girl that I would order again through her and pay. I would also keep an eye on the pending transaction over the next few days to see if it posts. She, still sounding scared even though I was very nice to her, asked to place me on hold. I say for 20 mins only for her to hang up on me. I called back immediately. She didn’t apologize or anything, just told me I could order again and pick it up. I was confused because I told her I would order but my last order was delivery for a reason… I was working. She then stuttered and said she didn’t want me to wait for delivery, I told her I was okay with it. Next thing you know, she told me I had to call the manager Mandy in Munhall. I asked her why and all she kept repeating was, “She can explain it better.” I called Mandy for her to tell me the same thing the girl told me and every time I attempted to talk, she spoke over me. Then, Mandy said I could order through her, but she does take card. What was the point of me calling? She talked over me so much that I had to tell her to stop talking and allow me to talk! I ended up telling her I will keep an eye on the transaction and see what it does, but I will not call another location and order, I will go elsewhere. I felt like they treated me as if I was causing trouble or lying all because my order didn’t go through. Of the person answer the phone and Mandy don’t know how to properly resolve issues, neither should be working with the public. I’ve never called to complain about anything, even the multiple times they sent me disgusting tasting chicken. Customers should not be treated the way I was…especially when we never cause issues
Atmosphere: 1
Food: 2
Service: 1
Noah
I work here and it’s been great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Italian Hoagie, Italian Hoagie, Cheese Fries, Cheese Pizza
Corey Bailey
Their food is amazing never ever had a complaint! But Their garlic butter sauce if off the charts amazing especially for dipping steak rolls in. Only place I will ever order steak rolls from hands down
terry Guadagni
walked in the door girl at the register, sees us sit down no one else in the restaurant No food being prepared sitting there waiting and waiting and waiting and never got waited on. Needless to say got pissed got up and left sitting there on her phone instead of waiting on customers.
Nancy Dimich
Ordered the Gyro lunch special. It had four slice of Gyro meat. Pita bread was extremely burnt. Fries suck. Not a place to go for lunchIn general everything was nasty.
i have had problems with experience for months now. I probably still have a credit on my record for an Italian calzone that came riddled with onions. today I ordered a gyro no tomato, got tons of tomato even though I tipped. I'm allergic I cannot eat tomatoes right before work. tomatoes are an at home thing only I don't need to elaborate further. I tried calling back to see if they can charge me delivery fees to just run me out a new one. somehow it's been an hour and the phones aren't working still?? they worked fine when I placed my order but now the two inexperienced kids are playing hooky from the phone because they know they messed up on a tipped CARRYOUT order. this is ridiculous. I have called 6 times. I am still hungry, I could not eat that, but yet they somehow cannot respond on the phone?
The best worker that was working whenever i was at your shop Was Shannon Lee she was the best worker you had Mike I think you should’ve had a working a lot more She she did more work than anybody in that place. She did a good job making my food. I hope you would reconsider giving her more days to work because she’s the best she was the manager you had working at your McKeesport store and you were wrong for firing her and mandy did a very well job as manager but you should kept shannon lee as your main manager because she knew what she was doing
Atmosphere: 5
Food: 5
Service: 5
While waiting for my pizza I saw in the corner a cool game of chess. Everyone was friendly and double checked and even triple checked to make sure I was being take care of. Will definitely order again. Thank you.
Atmosphere: 5
Food: 4
Service: 5
I ordered on their website yesterday and it charged my card. I called after an hour and fifteen minutes. They told me that they didn’t receive the order and I was okay with that because obviously there was some sort of glitch. The girl who answered the phone in the McKeesport location acted scare immediately and started talking to some man who was ranting about not giving a refund. They asked if the transaction was pending, I told them yes (all transactions go into pending and don’t post immediately). I told the girl that I would order again through her and pay. I would also keep an eye on the pending transaction over the next few days to see if it posts. She, still sounding scared even though I was very nice to her, asked to place me on hold. I say for 20 mins only for her to hang up on me. I called back immediately. She didn’t apologize or anything, just told me I could order again and pick it up. I was confused because I told her I would order but my last order was delivery for a reason… I was working. She then stuttered and said she didn’t want me to wait for delivery, I told her I was okay with it. Next thing you know, she told me I had to call the manager Mandy in Munhall. I asked her why and all she kept repeating was, “She can explain it better.” I called Mandy for her to tell me the same thing the girl told me and every time I attempted to talk, she spoke over me. Then, Mandy said I could order through her, but she does take card. What was the point of me calling? She talked over me so much that I had to tell her to stop talking and allow me to talk! I ended up telling her I will keep an eye on the transaction and see what it does, but I will not call another location and order, I will go elsewhere. I felt like they treated me as if I was causing trouble or lying all because my order didn’t go through. Of the person answer the phone and Mandy don’t know how to properly resolve issues, neither should be working with the public. I’ve never called to complain about anything, even the multiple times they sent me disgusting tasting chicken. Customers should not be treated the way I was…especially when we never cause issues
Atmosphere: 1
Food: 2
Service: 1
I work here and it’s been great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Italian Hoagie, Italian Hoagie, Cheese Fries, Cheese Pizza
Their food is amazing never ever had a complaint! But Their garlic butter sauce if off the charts amazing especially for dipping steak rolls in. Only place I will ever order steak rolls from hands down
walked in the door girl at the register, sees us sit down no one else in the restaurant No food being prepared sitting there waiting and waiting and waiting and never got waited on. Needless to say got pissed got up and left sitting there on her phone instead of waiting on customers.
Ordered the Gyro lunch special. It had four slice of Gyro meat. Pita bread was extremely burnt. Fries suck. Not a place to go for lunchIn general everything was nasty.
Atmosphere: 1
Food: 1
Service: 2
Sauce was a little salty for
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sicilian Pizza
I had chicken Alfredo delivered it was amazing.
Food: 5
Service: 5
Restaurantji Recommends
Awesome.....have loved this place for years!!!!!An absolute gem!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sicilian Pizza
Highly recommend the pan pizza
The food was alright but definitely overpriced,
Food: 3
Service: 4
Great food
Atmosphere: 5
Food: 5
Service: 5
The best pizza pan if you like old school, Pizza Hut pans this out does that…
Atmosphere: 3
Food: 5
Service: 5
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