Arby's
3518 Washington Rd, McMurray
(724) 941-2430
Recent Reviews
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Can never get the proper order. Why do they ask if you want sauce if the didn't put it in your bag.
Atmosphere: 4
Food: 4
Service: 1
They get my order correct 99% of the time and the food is always consistent quality. The place looks a little rough on the outside and the drive through corner is kind of sharp for a longer vehicle I'd guess but not an issue for me. Staff is always friendly too.
Atmosphere: 4
Food: 5
Service: 5
Fast hot lunch and a restroom when I needed one. Wendy's next door with your drive-thru only service... You'll never see another dime from me. Minus one star for the garbage cheese steak sandwich. I know you only sell what corporate offers but expectation versus reality is a mockery of all things good. The picture looks so appetizing and what is served is not.
Someone at corporate should lose their job over this because it can only hurt the business. Take down the signs and stop selling these today. Atrocities like this put entire companies out of business during these times of fierce competition.
Lizzy was great
Atmosphere: 5
Food: 5
Service: 5
Came in after my child’s tough dental appointment to grab her a milkshake and some food today. The staff was so kind, fun, and fast. Made us smile. I just had to say thank you again. Crushed it and a great meal. Thank You!!
Atmosphere: 5
Food: 5
Service: 5
Had the cheesesteak. The single worst item I've ever had in fast food. Just unbelievable. I made the mistake of a lifetime. Drive thru. No time to return it. Id like to see the manager eat it. Revolting
Food: 1
Service: 4
This is the worst Arby’s ever. The woman at the front counter is horrible. She acted like we were bothering her. She was so rude. What’s worse, I think she was the manager. The next time we went there, the same employee was there and slammed a customer’s order on the counter so we left. We went to Wendy’s next door and the employee who was working there was so nice. I will never go to that Arby’s again.
Atmosphere: 1
Food: 3
Service: 1
Got the special deal on two original roast beef sandwiches. Which helps out at today's prices 🤔. Being retired. It helps on today's budget. The sandwiches are the same today as they were years ago! Delicious 😋. Filling. Thank you 😊 🙏. The service was great. The place was clean. Please continue your operation this way always. The customers will continue coming.
Atmosphere: 5
Food: 5
Service: 5
Good food but the gyro shell was hard as a rock like they over heated it or it was stale
i’m at work on my break. I came to get some fresh food. The food was not fresh. I wasted more time outside, waiting for fresh food, but thank God that I went in because the cook in the back was not wearing any gloves I watched him make about 15 sandwiches with his bare hands while wearing his outside winter coat and that took another chunk of time to get a refund now I’m still hungry and late going back to work This is very disturbing. I’m definitely not happy. i told the manager she kind of gave me attitude for wanting a refund but she said she will go talk to him …i feel bad for everyone eating here today
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I love Arby’s in general so the food is always great, but we get exceptional service from this location in particular. We came on New Year’s Day and the gentleman working the drive through brightened our day with his cheerful disposition
Atmosphere: 5
Food: 5
Service: 5
We love Arby's ! Our food was fresh and so good!
Atmosphere: 5
Food: 5
Service: 5
I am shocked at how dirty this Arby’s is. The order counter was dirty. The counter where the condiments are is very dirty with dots of each condiment. The floors are filthy and most of the booths are not clean. I came at 2:15 on a Thursday. No one was at the counter or drive through window. The food is only warm so it must have been under a warmer.
Revisions: an employee came and asked me if everything was okay and I said no and she remade my entire meal. Thank you
Atmosphere: 1
Food: 2
Service: 2
Went to the drive-thru this evening. Ordered a beef and cheddar. The worker had the bag ready to hand me before I even got to the window, about 3 car lengths, so I asked her if it was fresh. Her reply was yes, we make them all fresh we're just fast. I did feel the sandwich while waiting for my change, the bun felt hard and it didn't feel very warm. I realized after I left, no asking if I wanted sauce and no receipt. The sandwich wasn't fresh. The bottom of the bun was rock hard, some of the meat burnt and the cheese pretty much gone, I assume from sitting under a heat lamp too long. If I hadn't ask if it was fresh, I probably wouldn't care. But now I think fast is code for we don't care, just go.
Food: 1
Service: 1
Milkshake machine still not working, waited for food and then got cold fries. This was their last chance and they failed. No more Arby’s for me.
Vegetarian options: Nothing but fries and fried peppers and cheese sticks.
Atmosphere: 1
Food: 1
Service: 1
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