Dairy Queen Grill & Chill
102 McDowell Ln, McMurray
(724) 942-7777
Recent Reviews
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So good! This is the dairy queen I normally go to, it's always so incredibly fast and so delicious.
Atmosphere: 4
Food: 5
Service: 5
Very friendly staff
Atmosphere: 4
Food: 5
Service: 5
ONE OF THE WORST FAST FOOD PLACES MANAGED. couple complaints, the teens who work here are extremely lazy, several times encountered rude, half assed made blizzards, and one time saw a girl/guy wasn’t able to tell , SMOKING at the back window, AND eating food clearly in the open. not professional at all. manager who is women is very rude and ignorant, tall guy with long greasy looking hair was high out of his mind and rude as heck to me last time i was getting a hot dog. not to mention i wait a heck of a long time anytime i am here. DO NOT COME HERE
Atmosphere: 1
Food: 1
Service: 1
Ordered 4 blizzards on the app. Picked up via drive through. Got home 20 minutes later to 4 vanilla ice creams. Called and spoke to a young woman who essentially ignored my complaint until I asked if she was there. I was then told to bring the ice cream back to be remade and that nothing else could be done. The manager at the store explained that because I ordered on the app her hands were tied and nothing else could be done. I suggested expensing off a gift card for the dollar amount that the order was for. Allas, nothing was done other than the ice cream being made and a manager being overly stressed. Whoever the franchise owner of this location is, I suggest you get some quality help for your employees that actually care. People quit their bosses, not their jobs.
Atmosphere: 3
Food: 1
Service: 1
Ordered a small dip cone on the app for drive thru. Waited over 35 minutes to get to the window. Once I got there, it took three interactions and another ten minutes for them to get my small dip cone made. This place can not make money, they simply don’t get enough orders out to cover the expenses of the workers. This makes the one down the road in Canonsburg look super quick, and they are so awful and slow. It’s really unbelievable.
Atmosphere: 1
Food: 1
Service: 1
I usually don’t go to restaurants near close because I know that the employees want to get home as soon as possible but I went 20 minutes to close today and they turned us down at the drive thru.
So ordered my food and I went to sit down and he was waiting for our food. Everyone got there land we are still waiting and finally I said we're is mine.. they said we must gotten bumped... and there all standing talking
Ordered an icecream cake for my twins’ 5th birthday! The ice cream cake designer came out and helped me handpick the exact design I wanted off of Pinterest! The cake looked perfect! It was such a great experience! Would definitely recommend!!
Recommended dishes: 8 Blizzard Cake
My husband and I went to get some lunch! They weren't busy because we were the first customers of the day. We didn't get Ice Cream instead we got ice cream cake to go! Our burgers were delicious!! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Have ordered inside and drive thru. Good service. Food is decent and soft serve is good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ice Cream Cone
Restaurantji Recommends
The drive-thru was quick and the day was beautiful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Oreo Blizzard
Dirty working area. We had two strawberry blizzards, medium size. There were no strawberries in the mix tasted like vanilla. I asked for a remake and got one tiny piece of a strawberry. Still the custard was runny. We will not recommend or visit this place again. I actually thought a strawberry blizzard had strawberries in it. What would a strawberry sundae taste like. Would it even have strawberries. Maybe the hot food is ok, we didn't try it but I do not recommend any ice cream items. It's just a mess
Atmosphere: 2
Food: 1
Service: 3
Why TF was my blizzard made with chocolate ice cream. Don't ever do that again unless someone asks for it. If you're out of vanilla I'll leave. Nobody asked for chocolate.
Poor quality ice cream. Wasn’t frozen. Blizzard was like a glass of milk with cookie bits thrown in.
Atmosphere: 1
Food: 1
Service: 2
The worst. Understaffed. No one moves fast enough. Been here everyday between noon and 1pm Monday threw Friday, they take drive threw priority over the customers at front desk. To keep drive threw time low I'd assume. Even though inside is empty and it's only us here. Plus a 25 minute wait for our food! Ordered 12:42pm. Got it at 12:56pm. Not to mention I got into this building at 12:30pm and waited ten mins to even get to speak my order as the girl kept taking drive thru only one guy cooking.
Atmosphere: 2
Food: 4
Service: 1
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