This place blows. Used to be good, not anymore. Can’t seem to read a check right or something, as every time something is messed up. If you manage to get your order correct, the food quality is terrible.
Food: 1
Sophia Gartin
This Dunkin can never seem to make your order correctly. I have ordered an iced vanilla latte on 4, yes 4, separate occasions and everytime they only put coffee and creamer, no flavor. They also always mess up my food order. The employees are not the kindest, they are usually rude or make you feel extremely rushed.
Atmosphere: 1
Food: 1
Service: 1
sydney martinez
whoever made my strawberry dragonfruit refresher today i hope you know it sucks and is barely sweet
B 21
Duncan is always a good place to go for a cup of coffee in a donut They will never go out of style In the service is always excellent
Atmosphere: 5
Food: 5
Service: 5
Evan Dranzo
They're always polite and very timely
Atmosphere: 5
Food: 5
Service: 5
Kayle O'Neill
I’ve noticed a significant decline in the quality of the coffee recently.
The last four drinks I’ve ordered haven’t been great, and the most recent two were increasingly disappointing.
It tastes like fewer coffee grounds are being used—the flavor is extremely watered down, even though I always request less ice specifically so the coffee remains bold.
Today’s cold brew didn’t taste like cold brew at all; it just tasted like weak, watered-down coffee, which was extremely disappointing. I am very unhappy with today’s purchased.
I genuinely miss the way the coffee used to taste here. It feels like the quality of the drinks has gone downhill.
My point of this review is: I really hope this place is able to bring back the rich and bold coffee flavor back, where it is not weak and watered down coffee flavor taste. And stay consistent. I miss the way this use to be; it use to be better.
Atmosphere: 5
Food: 1
Service: 5
Abby Smith
best refreshers ever
Atmosphere: 5
Food: 5
Service: 5
Lynne Leeds
This was a coffee run and I love Dunkin coffee
Atmosphere: 3
Food: 5
Service: 5
bobscaping
Usually order inside, and get good service from pleasant staff members.
Atmosphere: 5
Food: 5
Service: 5
Joe Anderson
I don’t know why they put donuts with icing in a bag very sloppy. This happens almost every time to the point where I’m reluctant to even ask for a donut bc of how they destroy them. I don’t know if it’s management or training, but if I pay for a donut I should be able to eat it…
Staff is great and super friendly though. Just do better with packaging donuts
I just stopped at Dunkin on my way home from work. The girl that took my order was so rude. I ordered a peppermint mocha hot chocolate with whipped cream and a glazed donut. The girl said to me in a condescending tone, “we don’t have peppermint hot chocolate we only have peppermint lattes.” I know that is not true because it is on the menu and a week prior I ordered one from this exact Dunkin! I told her nicely it was on the menu on the board and she stared at it annoyed then looked and me and said it isn’t on the menu. It was on the menu in big print! Finally she asked a manager or someone and she made me my peppermint hot chocolate. She gave it to me without whipped cream, so I asked her politely if she could put some whipped cream on it. She did but she had such an attitude about it. After trying my drink I don’t think that she actually put the peppermint syrup in it. I have worked in customer service and there is no excuse on why this girl acted the way she did. If you don’t like your job then quit, don’t take it out on your customers.
Atmosphere: 3
Food: 3
Service: 1
Carol Henchir Brindle
Well, the place was less than clean. Didn't have eggs or bacon for breakfast. Iced coffee was made WRONG tasted horrible (threw it out). 2 donuts were literally thrown in the bag (upside down) and there were only 3 people in the restaurant and 2 in the drive thru and still took 15 min to get coffee and donuts. DONT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
Chelsea Dague
I'm done coming here like others have reviewed and commented. Drive thru is slow and now you conveniently cannot order inside the store. Mobile orders only. Staff complains all the time now. I miss the older lady who worked the drive thru. She's no longer there but she was the nicest bubbly person ever. No more Dunkin. I like the Wendy's breakfast better anyway. Yall should go down to Wendy's for training
Hannah Loftin
No body is friendly here. They all act like zombies that hate everyone they greet. They don’t have what they need to make something or they can’t warm your food. Every time I’ve been here they are incredibly rude especially the young girl and guy at the speaker. No receipt. Not going back
Atmosphere: 1
Food: 1
Service: 1
Nick Reiter
Do yourself a favor and just go to peace,love, and donuts. The selection at 9:15am was non-existent. The person working the register specifically said “We got what we got”. If you want generic donut choices you can get at Walmart at a premium price and without customer service then Dunkin Donuts is the place for you. If you want options and smile look elsewhere.
This place blows. Used to be good, not anymore. Can’t seem to read a check right or something, as every time something is messed up. If you manage to get your order correct, the food quality is terrible.
Food: 1
This Dunkin can never seem to make your order correctly. I have ordered an iced vanilla latte on 4, yes 4, separate occasions and everytime they only put coffee and creamer, no flavor. They also always mess up my food order. The employees are not the kindest, they are usually rude or make you feel extremely rushed.
Atmosphere: 1
Food: 1
Service: 1
whoever made my strawberry dragonfruit refresher today i hope you know it sucks and is barely sweet
Duncan is always a good place to go for a cup of coffee in a donut They will never go out of style In the service is always excellent
Atmosphere: 5
Food: 5
Service: 5
They're always polite and very timely
Atmosphere: 5
Food: 5
Service: 5
I’ve noticed a significant decline in the quality of the coffee recently.
The last four drinks I’ve ordered haven’t been great, and the most recent two were increasingly disappointing.
It tastes like fewer coffee grounds are being used—the flavor is extremely watered down, even though I always request less ice specifically so the coffee remains bold.
Today’s cold brew didn’t taste like cold brew at all; it just tasted like weak, watered-down coffee, which was extremely disappointing. I am very unhappy with today’s purchased.
I genuinely miss the way the coffee used to taste here. It feels like the quality of the drinks has gone downhill.
My point of this review is: I really hope this place is able to bring back the rich and bold coffee flavor back, where it is not weak and watered down coffee flavor taste. And stay consistent.
I miss the way this use to be; it use to be better.
Atmosphere: 5
Food: 1
Service: 5
best refreshers ever
Atmosphere: 5
Food: 5
Service: 5
This was a coffee run and I love Dunkin coffee
Atmosphere: 3
Food: 5
Service: 5
Usually order inside, and get good service from pleasant staff members.
Atmosphere: 5
Food: 5
Service: 5
I don’t know why they put donuts with icing in a bag very sloppy. This happens almost every time to the point where I’m reluctant to even ask for a donut bc of how they destroy them. I don’t know if it’s management or training, but if I pay for a donut I should be able to eat it…
Staff is great and super friendly though. Just do better with packaging donuts
Restaurantji Recommends
I just stopped at Dunkin on my way home from work. The girl that took my order was so rude. I ordered a peppermint mocha hot chocolate with whipped cream and a glazed donut. The girl said to me in a condescending tone, “we don’t have peppermint hot chocolate we only have peppermint lattes.” I know that is not true because it is on the menu and a week prior I ordered one from this exact Dunkin! I told her nicely it was on the menu on the board and she stared at it annoyed then looked and me and said it isn’t on the menu. It was on the menu in big print! Finally she asked a manager or someone and she made me my peppermint hot chocolate. She gave it to me without whipped cream, so I asked her politely if she could put some whipped cream on it. She did but she had such an attitude about it. After trying my drink I don’t think that she actually put the peppermint syrup in it. I have worked in customer service and there is no excuse on why this girl acted the way she did. If you don’t like your job then quit, don’t take it out on your customers.
Atmosphere: 3
Food: 3
Service: 1
Well, the place was less than clean. Didn't have eggs or bacon for breakfast. Iced coffee was made WRONG tasted horrible (threw it out). 2 donuts were literally thrown in the bag (upside down) and there were only 3 people in the restaurant and 2 in the drive thru and still took 15 min to get coffee and donuts. DONT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
I'm done coming here like others have reviewed and commented. Drive thru is slow and now you conveniently cannot order inside the store. Mobile orders only. Staff complains all the time now. I miss the older lady who worked the drive thru. She's no longer there but she was the nicest bubbly person ever. No more Dunkin. I like the Wendy's breakfast better anyway. Yall should go down to Wendy's for training
No body is friendly here. They all act like zombies that hate everyone they greet. They don’t have what they need to make something or they can’t warm your food. Every time I’ve been here they are incredibly rude especially the young girl and guy at the speaker. No receipt. Not going back
Atmosphere: 1
Food: 1
Service: 1
Do yourself a favor and just go to peace,love, and donuts. The selection at 9:15am was non-existent. The person working the register specifically said “We got what we got”. If you want generic donut choices you can get at Walmart at a premium price and without customer service then Dunkin Donuts is the place for you. If you want options and smile look elsewhere.
Atmosphere: 2
Food: 2
Service: 1
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