This was my go-to Dunkin location, but can’t say I’ll be visiting any more. There always seems to be an issue. Making the wrong drink, not having a mobile order ready when promised, etc. my latest visit, I ordered a large almond milk latte. When I picked up the cup I thought it felt light, but was in a hurry so didn’t think much of it. When I got to work and popped off the lid, I couldn’t believe it. They basically have me a medium sized drink in a large cup. That was the last straw.
Atmosphere: 1
Food: 2
Service: 1
Scott McCloy
11:00am and no donuts and it took 25 minutes to get 3 breakfast sandwiches with 6 people working and it wasn’t busy. Duncan you have come to suck a big
Atmosphere: 1
Food: 2
Service: 1
Betta Heilman
Placed order at window for 2 glazed donuts. Clerk was quite pleasant but really can't say about atmosphere. I ordered these to take as a surprise to my elderly Dad who is having a restrengthening stay following a hospital stay. Imagine my shock when getting there to find out they had given me only 1. To their credit though, I called and spoke to, I think the manager, told me when I go back they would correct that error.
Atmosphere: 3
Food: 5
Service: 3
Georgia Kourakos
Well my loyalty card got hacked. Called Dunkin and they said I have to take it up with my credit card company. So not only was all my credit card information stolen, but also $40 of my Dunkin reload. All they said was “sorry for the inconvenience.” So I lost $40 and have to change all credit card information all over getting mealy rewards. I’ve had my loyalty card for 5+ years. And customer service hung up on me when trying to sort this out. You’ve lost a customer for life.
Nightly Rose
Really good breakfast and their drinks are really soothing.
Atmosphere: 5
Food: 5
Service: 5
Man Hour
I don’t know who was working the order. But they need to learn how to actually. How to drive off cause I told the dude three times I wanted French vanilla sweetener. Kept asking if wanted sweet and low or sugar packets. I said “no. French vanilla” but that was too hard for his little brain to comprehend cause he keeps asking what sweetener I wanted. I never had this problem before and after about 2 minutes I just drove off. Don’t have time for stupid today.
Service: 1
Jaylen Hoffmann
My family was just heading out for vacation early in the morning and we were so warmly greeted at this Dunkin location by the nicest person on the staff! I wish I would have caught her name but she was absolutely awesome and made a very early start to the day a good one! Would come back again just to see her!
Atmosphere: 5
Food: 5
Service: 5
Deana LaMolinare
Staff is pleasant and coffee is good but almost always cold. Very
Food: 2
Levi Pelikan
Friendly staff and excellent quality control. Been going for years and my order was only messed up 1 time. Even then, they kindly replaced the item.
My thoughts
The food and customer service is awful. Also why is half the menu never available? Bought the blueberry munchkins. Don't know if the recipe changed, but they were awful. Ordered two of the hash browns for the kids and they gave me four soggy pieces dripping with oil. The two plain croissants were extremely hard. My breakfast sandwich had a sausage patty that barely looked cooked. Should've just gone elsewhere, but listened learned and a waste of money.
This was my go-to Dunkin location, but can’t say I’ll be visiting any more. There always seems to be an issue. Making the wrong drink, not having a mobile order ready when promised, etc. my latest visit, I ordered a large almond milk latte. When I picked up the cup I thought it felt light, but was in a hurry so didn’t think much of it. When I got to work and popped off the lid, I couldn’t believe it. They basically have me a medium sized drink in a large cup. That was the last straw.
Atmosphere: 1
Food: 2
Service: 1
11:00am and no donuts and it took 25 minutes to get 3 breakfast sandwiches with 6 people working and it wasn’t busy. Duncan you have come to suck a big
Atmosphere: 1
Food: 2
Service: 1
Placed order at window for 2 glazed donuts. Clerk was quite pleasant but really can't say about atmosphere. I ordered these to take as a surprise to my elderly Dad who is having a restrengthening stay following a hospital stay. Imagine my shock when getting there to find out they had given me only 1. To their credit though, I called and spoke to, I think the manager, told me when I go back they would correct that error.
Atmosphere: 3
Food: 5
Service: 3
Well my loyalty card got hacked. Called Dunkin and they said I have to take it up with my credit card company. So not only was all my credit card information stolen, but also $40 of my Dunkin reload. All they said was “sorry for the inconvenience.” So I lost $40 and have to change all credit card information all over getting mealy rewards. I’ve had my loyalty card for 5+ years. And customer service hung up on me when trying to sort this out. You’ve lost a customer for life.
Really good breakfast and their drinks are really soothing.
Atmosphere: 5
Food: 5
Service: 5
I don’t know who was working the order. But they need to learn how to actually. How to drive off cause I told the dude three times I wanted French vanilla sweetener. Kept asking if wanted sweet and low or sugar packets. I said “no. French vanilla” but that was too hard for his little brain to comprehend cause he keeps asking what sweetener I wanted. I never had this problem before and after about 2 minutes I just drove off. Don’t have time for stupid today.
Service: 1
My family was just heading out for vacation early in the morning and we were so warmly greeted at this Dunkin location by the nicest person on the staff! I wish I would have caught her name but she was absolutely awesome and made a very early start to the day a good one! Would come back again just to see her!
Atmosphere: 5
Food: 5
Service: 5
Staff is pleasant and coffee is good but almost always cold. Very
Food: 2
Friendly staff and excellent quality control. Been going for years and my order was only messed up 1 time. Even then, they kindly replaced the item.
The food and customer service is awful. Also why is half the menu never available? Bought the blueberry munchkins. Don't know if the recipe changed, but they were awful. Ordered two of the hash browns for the kids and they gave me four soggy pieces dripping with oil. The two plain croissants were extremely hard. My breakfast sandwich had a sausage patty that barely looked cooked. Should've just gone elsewhere, but listened learned and a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location has the friendliest lady in the drive through window. She is always so busy yet says to have a nice day with a genuine smile! ♥️
Food: 5
Service: 5
Recommended dishes: Donuts
Workers had a great attitude and were very polite.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Love this Dunkin. Clean. Very friendly service. Quality products.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake
Slow service, cheap on frosting on the frosted donuts.
Best dunking Donuts I've seen in year's way to go Pittsburgh