I came through the drive through last week and ordered a bacon egg and cheddar on a sesame bagel. There was one car in front of me and it took forever for them to get served and even longer to get my order. The employee at the window was pleasant enough but the service at this location always seems extremely slow. I got my order and headed to the office only to open my bagel and find out that it was burnt. I am sure that added to my waiting. I can’t believe they served it that way but of course being in the takeout line I would be long gone before I realized there was an issue so why not. I could not eat the bagel. I called the store and was asked what time I was there and then was told that the person I needed to speak with was on the phone and would call me back. I’m still waiting for the call. I emailed but reached corporate that has nothing to do with this location. The price of their bagels are expensive and I am extremely upset with how the owners of this store run their business. If I could rate you with a zero I would.
Torin
Waited for 30 minutes to get our food. When we finally got around the corner 2 staff members were in front of my car smoking cigarettes. They must do it often because the drive thru is littered with hundreds of them. The staff members didn’t seem to care that a car was there for so long while they smoked interestingly enough when they finally went back inside our breakfast was given to us in about 5 minutes. Management really should get involved. It was not ideal for a professional as myself to run late for an appointment and be blocked in the drive thru from even being able to leave due to the staff members standing in the drive through smoking and talking rather than working as they are paid to do. I usually don’t leave reviews but this seemed like something that needed to be said. If the bagels weren’t so good (all you have to do is follow a recipe) I would’ve given one star. Not worth the 30 minutes or having to roll my windows down on 19 to air out the cigarette smell. Hire Better .
Chris Ferrell
The crew here are rockstars, let's start with that. The last time I was here the drive thru line was incredibly long in addition to a fairly large crowd inside. The team here was hustling and quite on top of things. The wait in line was minimized and our food served pretty quickly. Kudos to this team for being so on top of things.
As one would expect the bagels were really good. I had a sandwich on the hashbrown bagel and it was really good. I highly recommend grabbing a sandwich. That said it may not be worth it to grab a combo. The drinks and coffees are good but the hashbrown included as part of the combo was average at best. Not very flavorful to me. I added a little salt and pepper and that certainly enhanced the flavor.
While here I got a standard coffee and was thrilled to see a vanilla hazelnut blend out on the coffee bar. That was a great brew and I likely drank more coffee than I should in the end.
R RAJ
Peters Township, always 5 stars. Somewhat crowded at times, order on the app to avoid lines.
Zen
They were very busy and short staffed but the food and coffee were very good! Had to get some extra whipped cream cheese for bagels at home.
Kristin M.
Bagel with cream cheese is an overpriced joke. My kids got more butter on their bagels.
Larry Antinozzi
Sat at Eat n Park for 20 minutes without getting waited so we drove over to Einstein's. Great service from a very friendly staff and great bagels and coffee! Thanks.
Atmosphere: 5
Food: 5
Service: 5
John Santoro
Never opens on time. Always have to wait 5-10 minutes before it opens! Staff not very helpful
Atmosphere: 2
Food: 4
Service: 2
Jon Dugger
Watch machine. Auto added a $4.80 tip without me touching the machine. Then they made it seem like a Hassle to refund the tip…that I didn’t put on there. Said they were too busy to refund it and it should be done Monday(today is Saturday). So now I have to make sure they refund me the money they stole.
Atmosphere: 2
Food: 4
Service: 1
Ryan Guajardo
My experience was not pleasant, a team member and some customers chatting which is fine, I just feel it could have been somewhere away from the point of sale. I moved to the side and waited to give my order. I was skipped by three customers that came in after me
I went in Tuesday Morning And I was greeted by a Blonde woman named Caitlin and she was excellent. Before she took my order she was running around doing literally everything there was to do in the store. Not one Coworker of hers did a THING. I saw one male worker I cant recall the name of but he could have taken my order but he sat behind the register and did NOTHING. Caitlin on the other hand Wasn’t even behind the register and she still took my order while she was doing another task. All of the workers at This location should be Ashamed that they have a teenager running around doing EVERYTHING. Hats off to this Amazing Woman.
Mandy an awesome person. Friendly. Caring hard working. I go there almost every day. Most employees Nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Bagel
Nick
Waited in the drive-thru line for 25 minutes. Got my Iced Coffee, but it was hot. When I mentioned it, the kid took a handful of ice cubes and threw them in the drink and said “there ya go”. I could have gone and sat down at a diner, and also had my food by now in the time it took to get through their drive-thru. Also not a fan of the woman that shushed me while taking my order, because she had to check and see if they still had bagels left.
Atmosphere: 2
Food: 3
Service: 1
Samantha Pyles
Waited in line for over 20 minutes and ordered a bagel box. I don't know how you can screw up throwing bagels in a box but they did. We got 2 blueberry instead of chocolate. No cheddar jalapenos. We didn't realize till we were an hour and half away.i tried calling 4 times. The phone just rings and rings. Very disappointed ? I love Einsteins but not this location.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Single Bagel
Jeff Honaker (RealJeffedUP)
I don’t have Einstein bagels in my area so I always try to stop when I pass near one. This is my first time to this store but it didn’t disappoint like the others. The inside is clean and the staff were friendly and efficient. I got a dozen of the variety with 2 things of sour cream. A really solid deal for the prize. I love the blueberry bagels the best but all of them are good. Great way to start the day off, coffee and Einstein Bagels!
I came through the drive through last week and ordered a bacon egg and cheddar on a sesame bagel. There was one car in front of me and it took forever for them to get served and even longer to get my order. The employee at the window was pleasant enough but the service at this location always seems extremely slow. I got my order and headed to the office only to open my bagel and find out that it was burnt. I am sure that added to my waiting. I can’t believe they served it that way but of course being in the takeout line I would be long gone before I realized there was an issue so why not. I could not eat the bagel. I called the store and was asked what time I was there and then was told that the person I needed to speak with was on the phone and would call me back. I’m still waiting for the call. I emailed but reached corporate that has nothing to do with this location. The price of their bagels are expensive and I am extremely upset with how the owners of this store run their business. If I could rate you with a zero I would.
Waited for 30 minutes to get our food. When we finally got around the corner 2 staff members were in front of my car smoking cigarettes. They must do it often because the drive thru is littered with hundreds of them. The staff members didn’t seem to care that a car was there for so long while they smoked interestingly enough when they finally went back inside our breakfast was given to us in about 5 minutes. Management really should get involved. It was not ideal for a professional as myself to run late for an appointment and be blocked in the drive thru from even being able to leave due to the staff members standing in the drive through smoking and talking rather than working as they are paid to do. I usually don’t leave reviews but this seemed like something that needed to be said. If the bagels weren’t so good (all you have to do is follow a recipe) I would’ve given one star. Not worth the 30 minutes or having to roll my windows down on 19 to air out the cigarette smell. Hire Better .
The crew here are rockstars, let's start with that. The last time I was here the drive thru line was incredibly long in addition to a fairly large crowd inside. The team here was hustling and quite on top of things. The wait in line was minimized and our food served pretty quickly. Kudos to this team for being so on top of things.
As one would expect the bagels were really good. I had a sandwich on the hashbrown bagel and it was really good. I highly recommend grabbing a sandwich. That said it may not be worth it to grab a combo. The drinks and coffees are good but the hashbrown included as part of the combo was average at best. Not very flavorful to me. I added a little salt and pepper and that certainly enhanced the flavor.
While here I got a standard coffee and was thrilled to see a vanilla hazelnut blend out on the coffee bar. That was a great brew and I likely drank more coffee than I should in the end.
Peters Township, always 5 stars. Somewhat crowded at times, order on the app to avoid lines.
They were very busy and short staffed but the food and coffee were very good! Had to get some extra whipped cream cheese for bagels at home.
Bagel with cream cheese is an overpriced joke. My kids got more butter on their bagels.
Sat at Eat n Park for 20 minutes without getting waited so we drove over to Einstein's. Great service from a very friendly staff and great bagels and coffee! Thanks.
Atmosphere: 5
Food: 5
Service: 5
Never opens on time. Always have to wait 5-10 minutes before it opens! Staff not very helpful
Atmosphere: 2
Food: 4
Service: 2
Watch machine. Auto added a $4.80 tip without me touching the machine. Then they made it seem like a Hassle to refund the tip…that I didn’t put on there. Said they were too busy to refund it and it should be done Monday(today is Saturday). So now I have to make sure they refund me the money they stole.
Atmosphere: 2
Food: 4
Service: 1
My experience was not pleasant, a team member and some customers chatting which is fine, I just feel it could have been somewhere away from the point of sale. I moved to the side and waited to give my order. I was skipped by three customers that came in after me
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Single Bagel
Restaurantji Recommends
I went in Tuesday Morning And I was greeted by a Blonde woman named Caitlin and she was excellent. Before she took my order she was running around doing literally everything there was to do in the store. Not one Coworker of hers did a THING. I saw one male worker I cant recall the name of but he could have taken my order but he sat behind the register and did NOTHING. Caitlin on the other hand Wasn’t even behind the register and she still took my order while she was doing another task. All of the workers at This location should be Ashamed that they have a teenager running around doing EVERYTHING. Hats off to this Amazing Woman.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Blueberry, Single Bagel, Applewood Bacon & Cheddar Egg Sandwich
Mandy an awesome person.
Friendly.
Caring hard working.
I go there almost every day.
Most employees Nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Bagel
Waited in the drive-thru line for 25 minutes. Got my Iced Coffee, but it was hot. When I mentioned it, the kid took a handful of ice cubes and threw them in the drink and said “there ya go”. I could have gone and sat down at a diner, and also had my food by now in the time it took to get through their drive-thru. Also not a fan of the woman that shushed me while taking my order, because she had to check and see if they still had bagels left.
Atmosphere: 2
Food: 3
Service: 1
Waited in line for over 20 minutes and ordered a bagel box. I don't know how you can screw up throwing bagels in a box but they did. We got 2 blueberry instead of chocolate. No cheddar jalapenos. We didn't realize till we were an hour and half away.i tried calling 4 times. The phone just rings and rings. Very disappointed ? I love Einsteins but not this location.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Single Bagel
I don’t have Einstein bagels in my area so I always try to stop when I pass near one. This is my first time to this store but it didn’t disappoint like the others. The inside is clean and the staff were friendly and efficient. I got a dozen of the variety with 2 things of sour cream. A really solid deal for the prize. I love the blueberry bagels the best but all of them are good. Great way to start the day off, coffee and Einstein Bagels!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry
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