45 minutes waiting, no one ever showed up. Absolutely no one working.
Atmosphere: 1
Food: 1
Service: 1
Shawn Jackson
I try not to give negative reviews unless warranted. After standing at the register for a few minutes without being acknowledged, it was clear I was interrupting someone’s day when they started to huff and puff they had to do their job by walking over to the register to take my order. After I placed my order and was about to pay when the unenthusiastic unmotivated employee told me they don’t accept American Express. No biggie, some places don’t take it. I’m traveling for work and they only allow us to use their company Amex card so I declined my order and put the bottle of soda back in the fridge. As I was walking away the employee decided to point out the professional signs they have posted saying Amex isn’t accepted and explain how I had time to read the signs before placing the order. I would assume she meant the “tip jar” also to over pay for the amazing customer service I was receiving along with the food. It’s not that big of deal! You put the food away and move on! Your signs aren’t as obvious as you would think. Thanks for an interesting experience.
Atmosphere: 1
Service: 1
Brandy Foster
Got 2 regular size pretzel dogs, took a bite and my first though was “oh they added cheese, weird”, then I took another bite and was like wait, opened it, it wasn’t cheese it was raw dough, disgusting, took it back they exchanged it for another but that was the same with uncooked dough on the inside, finally I just asked for the mini pretzel dogs instead and they were fine but I won’t go back at all for pretzel dogs at this location.
Atmosphere: 5
Food: 2
Service: 4
Joseph Auringer Sr
No pretzel bites, won't make any. No mini dog bites won't make any... Just close down already!
Atmosphere: 1
Food: 1
Service: 1
Denise
Try there sticky bun in a bowl yummy,yummy,yummy!
Atmosphere: 5
Food: 5
Service: 5
Sekenus Boneparte
Went there and experienced racism from the employee working there on 11-2-2023 at approx 3:00 pm. She was very rude. Told me I had to wait until she cooked to ring me up. Yet she rung up another white customer who ordered the same thing while she was cooking. Was not friendly at all but became friendly as white customers approached. Would never go back here and she should be fired.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Original Pretzel Dog
Jamir Boneparte
Went there and experienced racism from the employee working there on 11-2-2023 at approx 3:00 pm. She was very rude. Told me I had to wait until she cooked to ring me up. Yet she rung up another white customer who ordered the same thing while she was cooking. Was not friendly at all but became friendly as white customers approached. Would never go back here and she should be fired.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Original Pretzel Dog
T J
I always stop here when flying in or out mid afternoon. Food has been hot and delicious.
Hazel
One man serving everyone but he was good and efficient and nice
One employee filled the cup with bites and passed it to the second employee. She proceeded to use her hands and take bites out of the cup. Like there was to Mann and their wasn’t. I instructed her to put them back or I would not accept it. Again she used her hands. What was she thinking. It was early so maybe she just wasn’t thinking.
Casey Rife
Appreciate the smells…
Cassie DunlapRogers
Never open. today we got off of the plane at 4 and went for a pretzel and they were already closed even though the posted hours are until 8 I don’t think I’ve ever seen the place be open and I fly out of here a few times a year.
Christine Collins
We were refused service. 4/19 because we didn’t have masks. It’s not a law. I asked for a manager and none was on duty. ?
Everything seemed overcooked or burnt!
45 minutes waiting, no one ever showed up. Absolutely no one working.
Atmosphere: 1
Food: 1
Service: 1
I try not to give negative reviews unless warranted. After standing at the register for a few minutes without being acknowledged, it was clear I was interrupting someone’s day when they started to huff and puff they had to do their job by walking over to the register to take my order. After I placed my order and was about to pay when the unenthusiastic unmotivated employee told me they don’t accept American Express. No biggie, some places don’t take it. I’m traveling for work and they only allow us to use their company Amex card so I declined my order and put the bottle of soda back in the fridge. As I was walking away the employee decided to point out the professional signs they have posted saying Amex isn’t accepted and explain how I had time to read the signs before placing the order. I would assume she meant the “tip jar” also to over pay for the amazing customer service I was receiving along with the food. It’s not that big of deal! You put the food away and move on! Your signs aren’t as obvious as you would think. Thanks for an interesting experience.
Atmosphere: 1
Service: 1
Got 2 regular size pretzel dogs, took a bite and my first though was “oh they added cheese, weird”, then I took another bite and was like wait, opened it, it wasn’t cheese it was raw dough, disgusting, took it back they exchanged it for another but that was the same with uncooked dough on the inside, finally I just asked for the mini pretzel dogs instead and they were fine but I won’t go back at all for pretzel dogs at this location.
Atmosphere: 5
Food: 2
Service: 4
No pretzel bites, won't make any. No mini dog bites won't make any... Just close down already!
Atmosphere: 1
Food: 1
Service: 1
Try there sticky bun in a bowl yummy,yummy,yummy!
Atmosphere: 5
Food: 5
Service: 5
Went there and experienced racism from the employee working there on 11-2-2023 at approx 3:00 pm. She was very rude. Told me I had to wait until she cooked to ring me up. Yet she rung up another white customer who ordered the same thing while she was cooking. Was not friendly at all but became friendly as white customers approached. Would never go back here and she should be fired.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Original Pretzel Dog
Went there and experienced racism from the employee working there on 11-2-2023 at approx 3:00 pm. She was very rude. Told me I had to wait until she cooked to ring me up. Yet she rung up another white customer who ordered the same thing while she was cooking. Was not friendly at all but became friendly as white customers approached. Would never go back here and she should be fired.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Original Pretzel Dog
I always stop here when flying in or out mid afternoon. Food has been hot and delicious.
One man serving everyone but he was good and efficient and nice
Restaurantji Recommends
Great service, great pretzels
One employee filled the cup with bites and passed it to the second employee. She proceeded to use her hands and take bites out of the cup. Like there was to Mann and their wasn’t. I instructed her to put them back or I would not accept it. Again she used her hands. What was she thinking. It was early so maybe she just wasn’t thinking.
Appreciate the smells…
Never open. today we got off of the plane at 4 and went for a pretzel and they were already closed even though the posted hours are until 8 I don’t think I’ve ever seen the place be open and I fly out of here a few times a year.
We were refused service. 4/19 because we didn’t have masks. It’s not a law. I asked for a manager and none was on duty. ?
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