Starbucks
E Pennsylvania Tpke, Toll road Milepost 247.4, Middletown
(717) 948-1639
Recent Reviews
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Today I stopped to get a drink I get all the time like 3x a week at other Starbucks. These girls at this Starbucks had NO customer service!!! They were on there phones the whole time, they made me feel like I was putting them out! My drink was not right, they told me they did what I said, they said here is a straw probably needs stirred. Still wasn’t right, I ask for a little more sweet cream, they gave me minimal in a cup, still wasn’t right. I was making a mess, I asked if they had a napkin? They said they are over there! I wiped up and walked out. Poor poor poor customer service!!!
03.04.2025. 7:15 am. who ever the girl is working here doesn’t want to work she’s just throwing things around. if u don’t like morning shifts don’t work but don’t make customer feel uncomfortable hey body language was not welcoming at all i felt like why im here.
Service: 1
They should wash their hands before making your drink, especially when they just got done picking up trash.
Atmosphere: 3
Food: 3
Service: 2
They're supposed to be open at 6:00 you never know if they're going to be open when you pull in I guess they open whenever they feel like it come in at 6:15 stop in sometimes they're open sometimes they're not
Atmosphere: 1
Food: 1
Service: 1
Hey new CEO, Brian Niccol, you reading this? If you wish to turn around your firm listed and watch Cadence at this location. Smiles greeted us, a mistake was quickly corrected and prompt service. Did you ever check how many wasted orders for egg whites got confused with egg bites? Sound the same right? With the diversity of dialects at a rest stop, you can imagine this occurring again and again. Very pleased with the availability of upscale food in a sea of greasy alternatives.
Atmosphere: 5
Food: 4
Service: 5
I ordered a $7 iced coffee at Starbucks but forgot to ask them to leave out an ingredient I couldn’t have.
After they made it, I realized my mistake and told them I needed to order a new one.
They quickly made me a new one for free, even though it was my fault.
That’s outstanding customer service.
Service: 5
Bad service, they don't read instructions, I give them a 0
Atmosphere: 3
Food: 1
Service: 1
Horrible service and
Atmosphere: 1
Food: 1
Service: 1
I asked for EXTRA crunch on my Caramel Ribbon crunch and they didn’t give me the extra crunch. Not only that but the girl with the curly hair had an attitude!
Really not sure I have the right location I just know I’ve bought coffee twice at the Starbucks on the PA northeast extension figured first time it was a fluke the coffee was terrible and my Frappuccino was worse but it’s official… this time they forgot to add the coffee to my Latte ? here I sit on my way to Buffalo with a cup of steamed milk. Heads up, try it before you walk away and don’t be in a hurry it may take awhile.
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No open On time
Google say that they open at seven am it's now 9:11 am April 4. Female walked in with an attitude cuz she has a line .
Arrived at 6:34 pm and they said they're closed. It says 7 online
I am at this starbucks store now and had the worst customer service experience. She flat out yelled at me the service was closed. I was not even in the line and was waiting for my wife. She was very friendly with the person next to me and took his order. May be she didn't like the color of my skin. She was also very disrespectful with my wife when she placed her order. Hope someone checks out the tapes and takes action against her.
Always good, always what you want and the combination you want!!!!
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