Ordered 2 foot long Chicken Cheese Dippers at $3 each. Did not qualify for making it a combo for $4.09 more. Had to purchase alacarte, so it cost over $11! Had to ask for dipping sauce. Fountain drinks are self-service, with free refills. Online states open until 8 pm, but the worker making the sandwiches stated the lobby would be closing at 6 pm.
Maybe not enough help? Not sure.
Time is 5:38 pm, and all employees disappeared into the back! See the empty counter! Turned customers away who want sandwiches. Will still sell drinks & chips.
Now the employee served a customer after the other one was turned away.
Does accept credit cards and Rewards program if you have one (I was not in the system by phone #) Need to ask for a receipt.
Limited options at a small airport like Harrisburg.
Alejandro Cortes
I visited this Subway location recently and had a disappointing experience. One of the employees was quite rude and seemed upset, possibly because the order wasn’t for her. Her attitude made the interaction uncomfortable. I hope management addresses this kind of behavior so future visits are more pleasant
David Peterson
Lady was rude and confrontational with a guest and to a lesser degree myself saying they didn't have any bags and there was nothing they could do. I shrugged and left, the guy after me pushed a little harder and they have him a massive attitude. I go to the bathroom and walk back to see the girl walking out with 6 sandwiches in bags. They really did earn their 2 Star rating. I won't be back and you shouldn't waste your time here.
Romonique Ricks
Very poor customer service!!! I asked for a veggie pizza and they warmed the pizza up first and then threw cold veggies on top of it. I told her typically the veggies are put on first and then the pizza is put in the oven. She told me that’s not how they do it here and refused to make my pizza properly. She rolled her eyes and gave me a refund with an attitude!!! 0/10 would not recommend!!!!
T Rivera
The reviews are accurate. Counter personnel was rude. I asked for a foot long and she made a half instead. They refused to give me a bag or hand me the receipt. I had to pull it myself, then left my sandwich in the edge of the counter closest to her. I dnt know if the last in the seating area was the manager but they were so busy cackling with her that they made the whole atmosphere uncomfortable and gross. Stand there with their arms folded and a annoyed facial expression left me wondering why they even showed up to work. I had to edit and be thankfully they gave me half a stale sandwich. It honestly was gross and stale.
Mergatroid (Mergatroid)
Worker was completely inattentive and clueless. They only had one kind of bread and allergen info was not provided. I was told it was fine for me but it turned out to contain something I was allergic to. The worker never gave me a receipt and was gone when I returned to ask for a refund. I filed a complaint online and was also denied a refund there. Never returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Heather Piskorowski
Two employees watched me walk in and stand at counter and both ignored me indefinitely. At 630pm on a Friday. Assumed they were closed and finally another person asks “are you open” and Yash who is eating says “yes.” Find people who want to actually work!!!! Blatant laziness.
Atmosphere: 2
Food: 4
Service: 1
K Keppley
Customer service makes a big difference in a restaurant experience. Most locations can make a sandwich that, for the most part, tastes the same. However, if you have someone who is just rude and clearly hating their job, that may persuade someone to go somewhere else next time. If they hate their job, do they follow all the food safety guidelines, cleanliness policies, etc.
Atmosphere: 4
Food: 3
Service: 1
Sincere Legree
Kid-friendliness: Love it. Most places are disgusting looking. This subway was bright, clean, Neat, and organized!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club
John Sheehan
Check your receipts, actual base charge was $1 more than listed on the menu board. Stale bread, mediocre sandwich, nowhere near worth the $15+ they're (over)charging.
Me and my friend came to get food before our flight, and I kept telling the lady what I wanted and she got mad at me bc she couldn’t hear me even tho I was basically yelling. And then when we were in the middle of ordering our food the computer stopped working so it was cash only. We had no cash so we told them that we couldn’t buy our already made sandwiches. They got super mad at us and yelled at us saying that we shouldn’t have ordered if we didn’t have cash, yet the issue didn’t arise until we had already ordered our food.
Atmosphere: 2
Service: 1
Rani Al-Senan
Vegetables were just out of the freezer! Basically I was eating toasted sub with ice!
Atmosphere: 2
Food: 1
Service: 2
Nick Rivard
Very bad attitudes. Very forcefully loaded our sub with honey mustard. Don't pass your negativity onto others.
Food: 1
Service: 1
victor sanchez
I work at the airport, get a bacon egg and cheese breakfast sandwich (add turkey) every morning. Never had an issue, sometimes I will have to mention that the price was not right and it was fixed immediately. Today an older lady gave me hell this morning debating on what was on the sub. Claiming there was triple the meat on it when there wasn’t. Even proceeded to grab gloves intending to unwrap and search my sub like it was a criminal. Told her to just charge me for whatever she thought what was on the sub. Better Customer service training needs to be applied here. Gentleman from Costa Rica who made my sub was terrific and always does a hell of job. Sad I had to leave this review.
Jimmy Soto
Their closing sign says 8:00 pm and at 6:55 pm I try to get some food and they said it's because the airport is empty ,not happy at all
Ordered 2 foot long Chicken Cheese Dippers at $3 each. Did not qualify for making it a combo for $4.09 more. Had to purchase alacarte, so it cost over $11! Had to ask for dipping sauce. Fountain drinks are self-service, with free refills. Online states open until 8 pm, but the worker making the sandwiches stated the lobby would be closing at 6 pm.
Maybe not enough help? Not sure.
Time is 5:38 pm, and all employees disappeared into the back! See the empty counter! Turned customers away who want sandwiches. Will still sell drinks & chips.
Now the employee served a customer after the other one was turned away.
Does accept credit cards and Rewards program if you have one (I was not in the system by phone #) Need to ask for a receipt.
Limited options at a small airport like Harrisburg.
I visited this Subway location recently and had a disappointing experience. One of the employees was quite rude and seemed upset, possibly because the order wasn’t for her. Her attitude made the interaction uncomfortable. I hope management addresses this kind of behavior so future visits are more pleasant
Lady was rude and confrontational with a guest and to a lesser degree myself saying they didn't have any bags and there was nothing they could do. I shrugged and left, the guy after me pushed a little harder and they have him a massive attitude.
I go to the bathroom and walk back to see the girl walking out with 6 sandwiches in bags.
They really did earn their 2 Star rating. I won't be back and you shouldn't waste your time here.
Very poor customer service!!! I asked for a veggie pizza and they warmed the pizza up first and then threw cold veggies on top of it. I told her typically the veggies are put on first and then the pizza is put in the oven. She told me that’s not how they do it here and refused to make my pizza properly. She rolled her eyes and gave me a refund with an attitude!!! 0/10 would not recommend!!!!
The reviews are accurate. Counter personnel was rude. I asked for a foot long and she made a half instead. They refused to give me a bag or hand me the receipt. I had to pull it myself, then left my sandwich in the edge of the counter closest to her. I dnt know if the last in the seating area was the manager but they were so busy cackling with her that they made the whole atmosphere uncomfortable and gross. Stand there with their arms folded and a annoyed facial expression left me wondering why they even showed up to work. I had to edit and be thankfully they gave me half a stale sandwich. It honestly was gross and stale.
Worker was completely inattentive and clueless. They only had one kind of bread and allergen info was not provided. I was told it was fine for me but it turned out to contain something I was allergic to. The worker never gave me a receipt and was gone when I returned to ask for a refund. I filed a complaint online and was also denied a refund there. Never returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Two employees watched me walk in and stand at counter and both ignored me indefinitely. At 630pm on a Friday. Assumed they were closed and finally another person asks “are you open” and Yash who is eating says “yes.” Find people who want to actually work!!!! Blatant laziness.
Atmosphere: 2
Food: 4
Service: 1
Customer service makes a big difference in a restaurant experience. Most locations can make a sandwich that, for the most part, tastes the same. However, if you have someone who is just rude and clearly hating their job, that may persuade someone to go somewhere else next time. If they hate their job, do they follow all the food safety guidelines, cleanliness policies, etc.
Atmosphere: 4
Food: 3
Service: 1
Kid-friendliness: Love it. Most places are disgusting looking. This subway was bright, clean, Neat, and organized!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club
Check your receipts, actual base charge was $1 more than listed on the menu board. Stale bread, mediocre sandwich, nowhere near worth the $15+ they're (over)charging.
Restaurantji Recommends
Me and my friend came to get food before our flight, and I kept telling the lady what I wanted and she got mad at me bc she couldn’t hear me even tho I was basically yelling. And then when we were in the middle of ordering our food the computer stopped working so it was cash only. We had no cash so we told them that we couldn’t buy our already made sandwiches. They got super mad at us and yelled at us saying that we shouldn’t have ordered if we didn’t have cash, yet the issue didn’t arise until we had already ordered our food.
Atmosphere: 2
Service: 1
Vegetables were just out of the freezer! Basically I was eating toasted sub with ice!
Atmosphere: 2
Food: 1
Service: 2
Very bad attitudes. Very forcefully loaded our sub with honey mustard. Don't pass your negativity onto others.
Food: 1
Service: 1
I work at the airport, get a bacon egg and cheese breakfast sandwich (add turkey) every morning. Never had an issue, sometimes I will have to mention that the price was not right and it was fixed immediately. Today an older lady gave me hell this morning debating on what was on the sub. Claiming there was triple the meat on it when there wasn’t. Even proceeded to grab gloves intending to unwrap and search my sub like it was a criminal. Told her to just charge me for whatever she thought what was on the sub. Better Customer service training needs to be applied here. Gentleman from Costa Rica who made my sub was terrific and always does a hell of job. Sad I had to leave this review.
Their closing sign says 8:00 pm and at 6:55 pm I try to get some food and they said it's because the airport is empty ,not happy at all
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