If thier was a zero that's what they deserve told half hour end up waiting and hour and 15 minutes. Very poor service
Steve St. John
Talk about bad business! I’ve ordered from Fox’s like once a month for the past several years, but after what happened Saturday night, NEVER again! I ordered a pizza and a salad at 5 pm. At 6:15, I still didn’t receive my food yet, so I called back and asked for the status. The kid said the delivery driver was on his way.
Finally, at 7, the driver showed up to my house. As soon as I opened the door, he began to apologize. He said he was the only delivery driver working tonight. On a Saturday night?! Then he gave me my pizza and was getting ready to walk away, and I said, where’s my salad? He said… oh, you ordered a salad too? I said, yeah! It’s right there on my receipt. He said they didn’t put that in with your order (even though I paid for it per the receipt).
So, my food was 2 hours late, and when it finally arrived, one item from my order was missing.… awesome! Long story short, he goes back and gets my salad and brings it back. The delay and fumbling of my order wasn’t entirely his fault, so I didn’t give him too much of a hard time.
It was after I closed the door though and began eating my food that certain things dawned on me. For example… if he were the only driver working, why wouldn’t they have told me that when I called in to place my order, and explained that as a result, there might be a delay? I could only think of two reasons why:
A) the girl who answered the phone didn’t have the decency or common sense to say anything, or B) they didn’t tell me intentionally because they knew if they told me (and everyone else), they would lose a tremendous amount of business.
Needless to say, neither option is real commendable. To make matters worse, did the supervisor on duty call me to apologize for the 2 hour delay or for forgetting my salad? Nope! Not a word!!
So, the next time you don’t feel like cooking and are considering takeout or delivery, give your business to someone who will actually appreciate it—unlike the people running Fox’s!
Atmosphere: 1
Food: 1
Service: 1
Daniel MacArthur
Great food, great experience and nice people!
Brit Marshall
Good food all around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Daddy with Pepperoni, Cheesy Breadsticks
Christina Snook
Delicious pizza! Very friendly staff!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Daddy with Pepperoni
Miguel Santiago
I'm not sure what goes on in this place or what happens to the people who work here if they have a bad day or not... But when receiving a call to place an order pick up or delivery y'all should be more nicer speak politely to people don't be rude when some one is placing a dam order treat people how you want to be treated. Or if you having a bad day don't come into work easy boss or manager should keep an eye and ear out for this type of actitud bring bad presentations to the place
Food: 3
Service: 1
Andy Barnes
Pizza is always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Daddy with Pepperoni, Cheesy Breadsticks, Build Your Own Pizza X-Large 19
Joshy Cox (Smush)
Never was much of a fan of the pizza, but I will say that the Wedgies are very good and Fox's Pizza Den is the only delivery joint in Juniata County. I will also say that the family which has served as the restaurant owners from its opening many years ago are absolutely great people
Atmosphere: 3
Food: 3
Service: 3
Robin Schleich
Very slow, my wings weren't done right..undercooked and fallen apart. Pizza was good.
Atmosphere: 4
Food: 3
Service: 3
C T
Ordered a Taco Pizza for delivery … and it was cold and looked like it had been tossed around in a car. Taste was ok but salsa was on the box more on the pizza!
Order was wrong and food was cold. Very poor customer service.
Atmosphere: 2
Food: 1
Service: 1
Chuck D.
Pizza was awful.
Atmosphere: 3
Food: 2
Service: 5
Kris B
The Deluxe Stromboli was undercooked and not much in for deluxe and mozzarella sticks, you cooked in the oven ?........3 years ago -->Very pleasant experience the employees are friendly. The food was good.
Atmosphere: 5
Food: 1
Service: 4
Edwin Claybaugh, Sr.
Grilled chicken tasted boiled, otherwise good.Only local pizza place open on Monday.
If thier was a zero that's what they deserve told half hour end up waiting and hour and 15 minutes. Very poor service
Talk about bad business! I’ve ordered from Fox’s like once a month for the past several years, but after what happened Saturday night, NEVER again! I ordered a pizza and a salad at 5 pm. At 6:15, I still didn’t receive my food yet, so I called back and asked for the status. The kid said the delivery driver was on his way.
Finally, at 7, the driver showed up to my house. As soon as I opened the door, he began to apologize. He said he was the only delivery driver working tonight. On a Saturday night?! Then he gave me my pizza and was getting ready to walk away, and I said, where’s my salad? He said… oh, you ordered a salad too? I said, yeah! It’s right there on my receipt. He said they didn’t put that in with your order (even though I paid for it per the receipt).
So, my food was 2 hours late, and when it finally arrived, one item from my order was missing.… awesome! Long story short, he goes back and gets my salad and brings it back. The delay and fumbling of my order wasn’t entirely his fault, so I didn’t give him too much of a hard time.
It was after I closed the door though and began eating my food that certain things dawned on me. For example… if he were the only driver working, why wouldn’t they have told me that when I called in to place my order, and explained that as a result, there might be a delay? I could only think of two reasons why:
A) the girl who answered the phone didn’t have the decency or common sense to say anything, or
B) they didn’t tell me intentionally because they knew if they told me (and everyone else), they would lose a tremendous amount of business.
Needless to say, neither option is real commendable. To make matters worse, did the supervisor on duty call me to apologize for the 2 hour delay or for forgetting my salad? Nope! Not a word!!
So, the next time you don’t feel like cooking and are considering takeout or delivery, give your business to someone who will actually appreciate it—unlike the people running Fox’s!
Atmosphere: 1
Food: 1
Service: 1
Great food, great experience and nice people!
Good food all around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Daddy with Pepperoni, Cheesy Breadsticks
Delicious pizza! Very friendly staff!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Daddy with Pepperoni
I'm not sure what goes on in this place or what happens to the people who work here if they have a bad day or not... But when receiving a call to place an order pick up or delivery y'all should be more nicer speak politely to people don't be rude when some one is placing a dam order treat people how you want to be treated. Or if you having a bad day don't come into work easy boss or manager should keep an eye and ear out for this type of actitud bring bad presentations to the place
Food: 3
Service: 1
Pizza is always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Daddy with Pepperoni, Cheesy Breadsticks, Build Your Own Pizza X-Large 19
Never was much of a fan of the pizza, but I will say that the Wedgies are very good and Fox's Pizza Den is the only delivery joint in Juniata County. I will also say that the family which has served as the restaurant owners from its opening many years ago are absolutely great people
Atmosphere: 3
Food: 3
Service: 3
Very slow, my wings weren't done right..undercooked and fallen apart. Pizza was good.
Atmosphere: 4
Food: 3
Service: 3
Ordered a Taco Pizza for delivery … and it was cold and looked like it had been tossed around in a car. Taste was ok but salsa was on the box more on the pizza!
Atmosphere: 5
Food: 2
Service: 2
Restaurantji Recommends
Like the delivery
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stromboli
Order was wrong and food was cold. Very poor customer service.
Atmosphere: 2
Food: 1
Service: 1
Pizza was awful.
Atmosphere: 3
Food: 2
Service: 5
The Deluxe Stromboli was undercooked and not much in for deluxe and mozzarella sticks, you cooked in the oven ?........3 years ago -->Very pleasant experience the employees are friendly. The food was good.
Atmosphere: 5
Food: 1
Service: 4
Grilled chicken tasted boiled, otherwise good.Only local pizza place open on Monday.
Atmosphere: 4
Food: 3
Service: 3
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