Usually decent however in times of business they routinely forget food and screw up orders. This is two drive thru orders that they have messed up lately. If they can correct this mistake they will be alright
Atmosphere: 3
Food: 4
Service: 2
Lora Didiano
Placed mobile order for dine in. Not a long wait. Big menu board with great lighting. Temperature here can sometimes be really cold or warm. Food was hot and fresh. Some tables were not clean though
Atmosphere: 5
Food: 5
Service: 5
Cayle
Got food poisoning last time we ate here
Food: 1
Andre Parquette
Since this new location opened up, they have picked up the baton and they are running with it. Gold Medal operation.
Atmosphere: 5
Food: 5
Service: 5
Hope Nuttall
sweetest customer service ever. young man named d was so sweet and kind!
Atmosphere: 5
Food: 5
Service: 5
Ralph Fischetti
Only every go there for breakfast
Atmosphere: 1
Food: 5
Service: 1
Eric Burch
The employees here are phenomenal! They got a slice of cheese for my puppy to take medicine.
Atmosphere: 5
Food: 5
Service: 5
Lee Karr
Why on earth would you actually have the product your advertising? I mean, what sense would that make, right? New building, yet same old garbage with this location.
Atmosphere: 1
Service: 1
Mr. Staples
On 9-20-2025, 1737 Golden Mile Hwy., Monroeville PA, I walked into Burger King expecting a quick bite, not a lecture on body language. The cashier, Criminal Minds (Steven) — while Steven was taking my order, Steven got weird and creepy, he told me that I made him uncomfortable. Steven told me that I was “animated” and “pointing,” and it made him uncomfortable. Well, guess what? Being accused of something I didn’t do made me uncomfortable.
Since when is pointing or expressing yourself against the law? I wasn’t yelling, I wasn’t being rude—I was trying to communicate. If that’s a problem, perhaps Burger King needs to train its staff on how to provide real customer service, rather than responding to imaginary threats.
“You Rule”? Not today, Burger King. You ruled me out the moment you decided to judge instead of serve. Suddenly, Steven gave me the fighter's stare and froze his eyes on me; he stopped taking my order. I immediately became fearful for my life. I ran out of BK without buying anything from their menu. Did I walk into a hostile, racist environment? Is the BK at 1737 Golden Mile Hwy a hostile environment for people of color? Can Sensitivity Training fix the problem? Only time will tell. Does the restaurant treat all veterans this way? The franchise owner condones this type of behavior and should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Sherry
We had breakfast sandwiches through the drive-thru. Everything was as ordered. Staff was friendly and service was quick
It will be exciting when remodeling begins at Burger King.
Atmosphere: 4
Food: 5
Service: 4
Bruce H
Food was great.
Atmosphere: 4
Food: 5
Service: 4
goat fam
This is a five star review specifically for the awesome 😎 young man employee named Michael who asked me if I wanted two crowns at the drive-through when I asked for one crown for my six-year-old daughter and I think he asked me because he knows that I am a queen too, and it was really sweet of him so go Michael Burger King of plum (monroeville) you should give Michael a raise!!! Keep rocking and making moms smile 😊 get a raise or go get a better job at the ymca across the street
Food: 5
Service: 5
Amber B
Great BK location. Clean inside the building. Everything is always done right, and tastes good! Always someone friendly taking our order. 🍔
Usually decent however in times of business they routinely forget food and screw up orders. This is two drive thru orders that they have messed up lately. If they can correct this mistake they will be alright
Atmosphere: 3
Food: 4
Service: 2
Placed mobile order for dine in. Not a long wait. Big menu board with great lighting. Temperature here can sometimes be really cold or warm. Food was hot and fresh. Some tables were not clean though
Atmosphere: 5
Food: 5
Service: 5
Got food poisoning last time we ate here
Food: 1
Since this new location opened up, they have picked up the baton and they are running with it. Gold Medal operation.
Atmosphere: 5
Food: 5
Service: 5
sweetest customer service ever. young man named d was so sweet and kind!
Atmosphere: 5
Food: 5
Service: 5
Only every go there for breakfast
Atmosphere: 1
Food: 5
Service: 1
The employees here are phenomenal! They got a slice of cheese for my puppy to take medicine.
Atmosphere: 5
Food: 5
Service: 5
Why on earth would you actually have the product your advertising? I mean, what sense would that make, right? New building, yet same old garbage with this location.
Atmosphere: 1
Service: 1
On 9-20-2025, 1737 Golden Mile Hwy., Monroeville PA, I walked into Burger King expecting a quick bite, not a lecture on body language. The cashier, Criminal Minds (Steven) — while Steven was taking my order, Steven got weird and creepy, he told me that I made him uncomfortable. Steven told me that I was “animated” and “pointing,” and it made him uncomfortable. Well, guess what? Being accused of something I didn’t do made me uncomfortable.
Since when is pointing or expressing yourself against the law? I wasn’t yelling, I wasn’t being rude—I was trying to communicate. If that’s a problem, perhaps Burger King needs to train its staff on how to provide real customer service, rather than responding to imaginary threats.
“You Rule”? Not today, Burger King. You ruled me out the moment you decided to judge instead of serve. Suddenly, Steven gave me the fighter's stare and froze his eyes on me; he stopped taking my order. I immediately became fearful for my life. I ran out of BK without buying anything from their menu. Did I walk into a hostile, racist environment? Is the BK at 1737 Golden Mile Hwy a hostile environment for people of color? Can Sensitivity Training fix the problem? Only time will tell. Does the restaurant treat all veterans this way? The franchise owner condones this type of behavior and should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
We had breakfast sandwiches through the drive-thru. Everything was as ordered. Staff was friendly and service was quick
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The meal was served hot and assembled neatly.
Food: 5
Service: 5
It will be exciting when remodeling begins at Burger King.
Atmosphere: 4
Food: 5
Service: 4
Food was great.
Atmosphere: 4
Food: 5
Service: 4
This is a five star review specifically for the awesome 😎 young man employee named Michael who asked me if I wanted two crowns at the drive-through when I asked for one crown for my six-year-old daughter and I think he asked me because he knows that I am a queen too, and it was really sweet of him so go Michael Burger King of plum (monroeville) you should give Michael a raise!!! Keep rocking and making moms smile 😊 get a raise or go get a better job at the ymca across the street
Food: 5
Service: 5
Great BK location. Clean inside the building. Everything is always done right, and tastes good! Always someone friendly taking our order. 🍔
Atmosphere: 5
Food: 5
Service: 5
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