Gloria Jean's Coffees

Hands down the best masala chai lattés and the best carrot cake since time immemorial. I been here LOTS!

Atmosphere: 5

Food: 5

Service: 5

This place will catch you by surprise. I stopped in just to look at the menu and the guy said "ignore the menu, tell me whatever you want and I promise you will love it" he did just that and I was blown away. He gave my kids free cookies and we were happy because of the unexpected experience.

Atmosphere: 5

Food: 5

Service: 5

I only wish they had a drive thru location cause I would 100% ditch Starbucks for Gloria Jeans.

Atmosphere: 5

Food: 5

Service: 5

Always great coffee and nice staff.

Atmosphere: 5

Food: 5

Service: 5

Can't go to the mall without getting a Red Velvet chiller.

Atmosphere: 5

Food: 5

Service: 5

I ordered a no ice oat milk latte cold I was ignored on the oat milk told I don’t know how my drink will be… I’m ordering my drink the way I want it not the way you think I want it. Then charged an extra 1$ after she didn’t ring it up right… I’m glad I asked before I left and started throwing up…. Because I am lactose intolerant… for a grand total of 12$

Atmosphere: 3

Food: 3

Service: 1

So I was recommended a hot latte this it is amazing and these people are amazing anytime that I'm out here in in this small and I need a coffee this is where I'm going

Food: 5

Service: 5

Superb Coffee in there A+++++

Love their themed Mugs collection

Atmosphere: 5

Food: 5

Service: 5

I love going to Gloria Jean's for an iced coconut coffee.

If I was able to give zero stars I would!! I went to this location to buy 4 lbs of coffee. They had a large display of 12oz bags of coffee with a sign in front that said “1lb of coffee $16.99”. The owner and assistant INSISTED the 12 oz bags were 1 lb. I told them several times a lb is 16 oz, NOT 12oz. My husband and I were finally able to get them to measure us four 1-lb bags of coffee. This was after I asked the assistant NOT to use her bare hands to remove some coffee that she over-poured when measuring the lb. She wanted to make sure I didn’t get 1 bean over a pound!! She then put on a glove! I spent over $67 for that kind of horrible service!

Service: 1

My husband and I tried here for the first time today we each got the Madagascar vanilla chiller dink and oh my goodness definitely would recommend. Stuff was super friends and the cafe was clean. We will be stopping here for a drink when we are in Monroeville even if we are not shopping at the mall. Well worth the stop. Thank you to the staff keep up the fantastic work.

Loved the Winter Wonderland hot ? Latte that I got!

Atmosphere: 5

Food: 5

Service: 5

The hot caramel latte was one of the very best latte's I have ever had. I love going to Monroeville Mall just so I can get Gloria Jean's lattes.

Staff was so sweet and helpful. Glad it's still in the mall when everything is closing. ?

Atmosphere: 5

Food: 5

Service: 5