So grateful for the owner. He reached to to me to see what my issue was and listened to me concern. Treated me with respect and kindness and understanding. He was able to assist me with everything not even 12 hours later. He called first thing in the morning and assisted me. Below is what happened.
Ordered a pizza, even was specific in order. Got delivery time. Waited and it was on time . Got order it was wrong, I didnt get upset. I called to see how I could be assisted. I was told the system glitches and he thought my order details were a glitch. I was told not to eat the pizza. Fine. As we didn't want the incorrect order anyway. Legit couldn't consume it. Waited 30 minutes with hungry toddlers. Got a call from an angry delivery person about how she was sent here and needed address again. Even was speeding down the street and almost rammed my neighbors parked car. I stood outside with toddlers at my ankles for a pizza that was not the size I ordered. I asked her to hand me the original pizza and stacked them and took a photo of them. I called the restaurant. Explained the issue again. Even stated pizza was way thinner than the first. I was told this was impossible. I argued that I have photos. I was told I could get $5 off next order. I informed that I would not be ordering again and expected a refund as I waited 2 hours for terrible service. He told me he could not assist. If u want pizza order elsewhere. They suck! It's Tuesday and they can't get my order right. Must be the beer they sell they are drinking.
Food: 4
Service: 5
j b
I really like this place. Best pizza shop in Monroeville in my opinion. Great pizza. Their steak rolls are delicious.
Diana Lynn
We used to live in Monroeville and ordered here weekly, if not more. The food was always delicious. After moving 25 minutes away, we only order here a couple of times a year. For the first time in dozens of orders, the eggplant parmesan hoagies were completely flavorless. The hoagie buns were sopping wet with oil to the point that it was nauseating to even consider continuing to eat. My best guess from the unpleasant aftertaste, is that this batch of eggplant was old and not fresh. The woman at the counter was quite lovely and kind. I would give her 5 stars, but the food, just 1⭐ unfortunately.
Atmosphere: 4
Food: 1
Service: 5
Wendy Kohlman
Pizza Marsala is a true gem! The service was warm and welcoming from the moment we walked in. Our pizzas were absolutely delicious. I ordered one sea food and one medium Pepperoni Pizza, both were a 10. The owner went above and beyond, even surprising us with extra treats. It’s rare to find a place that makes you feel both valued and well-fed. Can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Frederick's Contracting
We live an hour plus away. Myself, husband, and 2 kids. I found this place on Google maps (They had good reviews & pics). I didn't know it wasn't done in but the man that rang us up was so nice & helpful. They rushed to make our pizza, brought it out to our car, and got us plates. He was very nice! We will Definitely be back again! We travel to the mall by here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Monjeana Henderson
I just received my delivery, my order consists of 1 large cheese pizza and a steak calzone. I took a bite of the calzone and I immediately had to call, then write this review. Heather made my calzone and it is amazing. The best caozone I've had since my youth. It consist of this burst of flavor that I have been looking for, for probably 20 years. **update the pizza recipe has been improved also, idk if Heather made the pizza or not but the ratio of sauce to cheese is perfect. Delicious**
Thank you heather!
Recommended dishes: Pizza
Tiffany Flowers
They actually loaded my pizzas in my car! Extremely polite! Great food! I will continue to order from them. And don't forget the pizza with i think it's 36 or 42 cuts, it's worth it for the Football games and family nights!
Atmosphere: 5
Food: 5
Service: 5
Charnaye'
The buffalo wings are amazing! They are always so fresh. I would recommend getting extra sauce on them though so that they aren't too dry. Their homemade Ranch dressing is so good! They use quality ingredients which I really appreciate. Their marinara sauce is so delicious 😋.
Food is amazing and they are always friendly, and their delivery is always fast and efficient.
Atmosphere: 4
Food: 4
Service: 4
Kelly Lee
Food and customer service 10/10 Highly recommend
Nicole Glaze
I had a wonderful experience! The food is excellent price was great and if you purchase something from next store you get a 10% discount on your pizza! The staff catered to my granddaughter gave her activity sheets and stickers even gave her extra stickers for her cousins!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Buffalo Chicken, Italian Sausage Pizza, Wings
Hanna Mae Lambert
Lovely people and yummy pizza
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza
Jessica Alexander
Awesome food great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Progies, Pizza, Buffalo Chicken, Italian Sausage Pizza, Wings
So grateful for the owner. He reached to to me to see what my issue was and listened to me concern. Treated me with respect and kindness and understanding. He was able to assist me with everything not even 12 hours later. He called first thing in the morning and assisted me. Below is what happened.
Ordered a pizza, even was specific in order. Got delivery time. Waited and it was on time . Got order it was wrong, I didnt get upset. I called to see how I could be assisted. I was told the system glitches and he thought my order details were a glitch. I was told not to eat the pizza. Fine. As we didn't want the incorrect order anyway. Legit couldn't consume it. Waited 30 minutes with hungry toddlers. Got a call from an angry delivery person about how she was sent here and needed address again. Even was speeding down the street and almost rammed my neighbors parked car. I stood outside with toddlers at my ankles for a pizza that was not the size I ordered. I asked her to hand me the original pizza and stacked them and took a photo of them. I called the restaurant. Explained the issue again. Even stated pizza was way thinner than the first. I was told this was impossible. I argued that I have photos. I was told I could get $5 off next order. I informed that I would not be ordering again and expected a refund as I waited 2 hours for terrible service. He told me he could not assist. If u want pizza order elsewhere. They suck! It's Tuesday and they can't get my order right. Must be the beer they sell they are drinking.
Food: 4
Service: 5
I really like this place. Best pizza shop in Monroeville in my opinion. Great pizza. Their steak rolls are delicious.
We used to live in Monroeville and ordered here weekly, if not more. The food was always delicious. After moving 25 minutes away, we only order here a couple of times a year. For the first time in dozens of orders, the eggplant parmesan hoagies were completely flavorless. The hoagie buns were sopping wet with oil to the point that it was nauseating to even consider continuing to eat. My best guess from the unpleasant aftertaste, is that this batch of eggplant was old and not fresh. The woman at the counter was quite lovely and kind. I would give her 5 stars, but the food, just 1⭐ unfortunately.
Atmosphere: 4
Food: 1
Service: 5
Pizza Marsala is a true gem! The service was warm and welcoming from the moment we walked in. Our pizzas were absolutely delicious. I ordered one sea food and one medium Pepperoni Pizza, both were a 10. The owner went above and beyond, even surprising us with extra treats. It’s rare to find a place that makes you feel both valued and well-fed. Can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
We live an hour plus away. Myself, husband, and 2 kids. I found this place on Google maps (They had good reviews & pics). I didn't know it wasn't done in but the man that rang us up was so nice & helpful. They rushed to make our pizza, brought it out to our car, and got us plates. He was very nice! We will Definitely be back again! We travel to the mall by here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
I just received my delivery, my order consists of 1 large cheese pizza and a steak calzone. I took a bite of the calzone and I immediately had to call, then write this review. Heather made my calzone and it is amazing. The best caozone I've had since my youth. It consist of this burst of flavor that I have been looking for, for probably 20 years.
**update the pizza recipe has been improved also, idk if Heather made the pizza or not but the ratio of sauce to cheese is perfect. Delicious**
Thank you heather!
Recommended dishes: Pizza
They actually loaded my pizzas in my car! Extremely polite! Great food! I will continue to order from them. And don't forget the pizza with i think it's 36 or 42 cuts, it's worth it for the Football games and family nights!
Atmosphere: 5
Food: 5
Service: 5
The buffalo wings are amazing! They are always so fresh. I would recommend getting extra sauce on them though so that they aren't too dry. Their homemade Ranch dressing is so good! They use quality ingredients which I really appreciate. Their marinara sauce is so delicious 😋.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pizza, Buffalo Chicken, Wings, Plain Pizza, Sauce
They make such great tasting food. The variety is vast. The food is fresh and I highly recommend them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baklava, Pepperoni Pizza, Pierogie Pizza, Pizza, Italian Sausage Pizza, Broccoli & Chicken Pizza, Wings, Marsala Pie, Jalapeno Peppers, Spinach Pizza, BBQ Chicken Pizza
Perfectly average pizza, not great. Really don’t like their cheesesteaks.
Food: 3
Recommended dishes: Pizza
Restaurantji Recommends
Food is amazing and they are always friendly, and their delivery is always fast and efficient.
Atmosphere: 4
Food: 4
Service: 4
Food and customer service 10/10
Highly recommend
I had a wonderful experience! The food is excellent price was great and if you purchase something from next store you get a 10% discount on your pizza! The staff catered to my granddaughter gave her activity sheets and stickers even gave her extra stickers for her cousins!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Buffalo Chicken, Italian Sausage Pizza, Wings
Lovely people and yummy pizza
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza
Awesome food great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Progies, Pizza, Buffalo Chicken, Italian Sausage Pizza, Wings
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