Strongly lacking customer satisfaction skills I know if somebody wasn't happy with my food or their order I certainly would be replacing it immediately not giving them measurements as the how much we put into our product manager could have simply just replaced my order and called it a day no they wanted to argue with me who argues with their customers I don't know I know I wouldn't
Food: 2
Service: 1
Bruce Tate
I ordered a Mediterranean salad with a medium pizza that came up to $29.85 The salad was a small salad and on top of that it was horrible the pizza was extra dry I would never order from this place again in life these guys rob me without a gun the food was horrible it’s overpriced not worth it DONT EVER ODER FROM THIS PLACE they will never see a nickel of my money again HORRIBLE
Atmosphere: 1
Food: 1
Service: 1
ET
Always good food and delivery drivers are always super nice.
Atmosphere: 5
Food: 5
Service: 5
SAMUEL VARGAS LEON
Great pizza fast delivery
david antonelli
Glad this vocelli's near my house. My daughter loves their Pizza.. and I've grown pretty fond of it too. It's always hot and fresh
Tammy Faye
The pizza is always fresh and good here when I select pick up. However, The same woman is there ALL of the time, running her butt off, with Seemingly lack of help by those working with her. Even when she asks for help, they give her blank stares (mainly the driver) like they have no idea what’s going on. She asked for the driver to put gloves on and get lettuce and he seemed confused and did neither. She had to do it herself. These types of things cause delays.
Furthermore, I understand Vocelli doesn’t have a full kitchen but I didn’t know that the chicken salads had cold pre cooked chicken. I was expecting hot and fresh. I simply won’t order that again.
Yes , of course I’ll come back and always have but the salad was disappointing.
Amanda Coe
Fast delivery! Food was hot and delicious!
Jiddo Bill
Just finished the perfect thin crust cheese pizza. Perfect thickness, amount of sauce and cheese. Requested well done. Crispy heaven. Also had the Italiano lite dressing. Was great with extra cheese to counter the meats. A very good delivery experience.
it's ME
They did not brush butter on top of the pepperoni rolls. They poured A LOT of thick garlic butter wing sauce and shook it like they were wings. It was disgusting it was terrible we didn't eat it. Luckily it was BOGO.
Food: 1
Alexandria Block
Absolutely best pizza and hoagies we’ve ever had! Staff was extremely friendly and polite, they gave us an EMT discount. 100% will be back the next time we’re out this way (which is often).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Colossal with Banana Peppers, Colossal with Mushrooms
Recommended dishes: Build Your Own 16 Neapolitan Crust Pizza
Jordan Cummins
Love this vocelli! Always good food and great service
Atmosphere: 5
Food: 5
Service: 5
Nicole Ackerman
I used to go to one by my house all the time as a kid but it closed. I found out about this one the breadsticks are still good but are a lot smaller but it been over ten years since I've been to a Vocelli Pizza. However they need to be cooked a little long to be more crispy. I will comeback.
Food: 4
Tymonica Brasfield
I will never order from this Vocelli again. My order was placed on DoorDash and I called the store right away to confirm and make slight adjustments. The lady who I spoke to was very rude. When I received my order it was not as ordered, cold and dry and also had no safety labels. I was told this location “hasn’t had any safety labels in 2 years”. The workers are too “under payed” and overworked enough to get an order right. I will NOT be eating this food. I got my refund right away.
Food: 1
Service: 1
Stephanie Carol
The order(for 2 hoagies) was placed at 6:05. The estimated pick up time was 6:45. Upon arrival, I was told that it would be an additional 15 minutes. Apparently, my order had never been prepared. At 6:58 my Oder was finally being packaged: the excuse from the manager was that they were” over-worked and under paid”; he went on to complain about a catering order that they were preparing and that was also late. I was never offered a discount or even a drink as compensation for the delay. Never again. Please see the photos. The hoagies aren’t even sliced in half and whatever was in the oven before my order is stuck to the bread.
Strongly lacking customer satisfaction skills I know if somebody wasn't happy with my food or their order I certainly would be replacing it immediately not giving them measurements as the how much we put into our product manager could have simply just replaced my order and called it a day no they wanted to argue with me who argues with their customers I don't know I know I wouldn't
Food: 2
Service: 1
I ordered a Mediterranean salad with a medium pizza that came up to $29.85
The salad was a small salad and on top of that it was horrible the pizza was extra dry I would never order from this place again in life these guys rob me without a gun the food was horrible it’s overpriced not worth it DONT EVER ODER FROM THIS PLACE they will never see a nickel of my money again HORRIBLE
Atmosphere: 1
Food: 1
Service: 1
Always good food and delivery drivers are always super nice.
Atmosphere: 5
Food: 5
Service: 5
Great pizza fast delivery
Glad this vocelli's near my house. My daughter loves their Pizza.. and I've grown pretty fond of it too. It's always hot and fresh
The pizza is always fresh and good here when I select pick up. However, The same woman is there ALL of the time, running her butt off, with Seemingly lack of help by those working with her. Even when she asks for help, they give her blank stares (mainly the driver) like they have no idea what’s going on. She asked for the driver to put gloves on and get lettuce and he seemed confused and did neither. She had to do it herself. These types of things cause delays.
Furthermore, I understand Vocelli doesn’t have a full kitchen but I didn’t know that the chicken salads had cold pre cooked chicken. I was expecting hot and fresh. I simply won’t order that again.
Yes , of course I’ll come back and always have but the salad was disappointing.
Fast delivery! Food was hot and delicious!
Just finished the perfect thin crust cheese pizza. Perfect thickness, amount of sauce and cheese. Requested well done. Crispy heaven. Also had the Italiano lite dressing. Was great with extra cheese to counter the meats. A very good delivery experience.
They did not brush butter on top of the pepperoni rolls. They poured A LOT of thick garlic butter wing sauce and shook it like they were wings. It was disgusting it was terrible we didn't eat it. Luckily it was BOGO.
Food: 1
Absolutely best pizza and hoagies we’ve ever had! Staff was extremely friendly and polite, they gave us an EMT discount. 100% will be back the next time we’re out this way (which is often).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Colossal with Banana Peppers, Colossal with Mushrooms
Restaurantji Recommends
Consistently good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own 16 Neapolitan Crust Pizza
Love this vocelli! Always good food and great service
Atmosphere: 5
Food: 5
Service: 5
I used to go to one by my house all the time as a kid but it closed. I found out about this one the breadsticks are still good but are a lot smaller but it been over ten years since I've been to a Vocelli Pizza. However they need to be cooked a little long to be more crispy. I will comeback.
Food: 4
I will never order from this Vocelli again. My order was placed on DoorDash and I called the store right away to confirm and make slight adjustments. The lady who I spoke to was very rude. When I received my order it was not as ordered, cold and dry and also had no safety labels. I was told this location “hasn’t had any safety labels in 2 years”. The workers are too “under payed” and overworked enough to get an order right. I will NOT be eating this food. I got my refund right away.
Food: 1
Service: 1
The order(for 2 hoagies) was placed at 6:05. The estimated pick up time was 6:45. Upon arrival, I was told that it would be an additional 15 minutes. Apparently, my order had never been prepared. At 6:58 my Oder was finally being packaged: the excuse from the manager was that they were” over-worked and under paid”; he went on to complain about a catering order that they were preparing and that was also late. I was never offered a discount or even a drink as compensation for the delay. Never again. Please see the photos. The hoagies aren’t even sliced in half and whatever was in the oven before my order is stuck to the bread.
Atmosphere: 1
Food: 1
Service: 1
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