Ok so let me start by saying i used to go to this place alot. Recent 3x have been me trying to give it another chance cause the food is good when done right but last week and 2 days ago i had some terrible food and experience specifically with the late crew..Both times. We had to order around 8:50pm a last week and 9:10pm tuesday night. I ordered my house favorite (basically hawaiin). The worker answered in a low quite voice and barely spoke. I asked if the special is still available and he paused for waayy too long (49 seconds) untill i spoke up again. He sounded more agitated. >>>I ordered it well done with light sauce<<<. He gave me my order and i went down there 5 mins early due to living close by. I walked in and offered to pay for my food a lil early so i can get out of their way so they can go home soon. The worker was clearly aggitated and tired and i felt a little bad so i didnt want to hold them any longer. He gave me my pizza and i left out. THAT PIZZA BARELY HAD ANYTHING ON IT AND WAS PAPER THIN UNDERSIDE and was HEAVILYYYY SAUCED!! And UNDERCOOKED. I only stomached 2 slices before we all agreed to just throw it out. Was a waste of money. What makes it worse. Yesteday morning most of us woke up from food poisoning from it. Yeah im DEFFLY done with this spot. Only reason im not giving it 1 star is because when the good workers are there, the food is really good. But i would highly recommend not risking it especially if its late. Honestly avoid overall
Atmosphere: 3
Food: 2
Service: 1
StealthMode Hu
You can tell. They got their oven set wrong.Dont know how to cook food without burning it.Notice the burned cheese at the edges of their pizza, and the burnt / dried out toppings?
Zosa Productions
Terrible service that girl at the front customer service is terrible she got airpods in her ear just all around terrible tells me my order wasn’t ready but was sitting there the whole time i would never go back
Atmosphere: 1
Food: 1
Service: 1
Gryffin Parker
Love their options for cheese pizzas with multiple cheeses as a topping. Staff was very kind!
Food: 5
Service: 5
Eric Rager
It was all young kids. 3 teenage boys. The young man answering phones was very polite and informative. However, the food wasn’t very good and the cheesy sticks were a huge disappointment. My kids wouldn’t eat them. They kept saying “there’s no cheese in them”. “Where’s the cheese”?
Atmosphere: 3
Food: 3
Service: 3
Tamara Johnson
Vocelli's Pizza (Monroeville) not only excels in prompt delivery but also offers exceptionally good food. In the extremely rare instances of issues, they are promptly addressed, ensuring a consistent positive experience.
Food: 5
Benjamin Lockhart
The food here is a hit or miss. I came in and an old, short guy with a hat gave me an attitude when I was telling him my name. I watched him make the pizzas and there's barely any sauce on them. The pizza was very dry. Not enough sauce and cheese. Other times the pizza are a 10/10 and I think it's because of the young guy with glasses.
Atmosphere: 4
Food: 3
Service: 1
Michael McAllister
I'm assuming he's the manager, because he always takes care of us. We have a closer one to home, but we rather go to this site because of him... ??
Atmosphere: 4
Food: 5
Service: 5
DAVID FOX
I hadn't been to a Vocelli's Pizza in decades and didn't even know that they had a Monroeville location. I saw their special for a $5.99 large cheese pizza and that they had a Monroeville location and decided to try it. I ordered a large, thin crust cheese pizza with regular sauce. I have to admit that it was good but had WAY too little sauce and was dry. I then ordered another one with triple sauce and it was INCREDIBLE!!! All the employees were extremely friendly and professional and I was amazed by how quickly my orders were ready! I placed both orders and went to the shop immediately, arriving in 10 minutes or so after placing my order online, and my orders were not only already ready but extremely hot so that I knew that they had not been premade.P.S. I will say however that I would not pay the regular $14.99 price for a large thin crust cheese pizza without a coupon. Fortunately, they appear to always have coupons and lunch specials.
Atmosphere: 4
Food: 5
Service: 5
Emma Alkire
The pizza is amazing, and this is probably my favorite big chain, because other chains either aren't filling enough or they're just trash.
My favorite place to get a traditional pizza. Surprised to see complaints from others. Never had a bad pizza.
Shiquan Bland
Seriously it's very affordable and tastes really good and is basically my go to pizza spot.
Vee Hawes
Their Baked Wings are Awesome and A Very Good Price! So glad that they serve A Healthier Version of Wings! They are Absolutely Delicious with A Variety of Flavors too! Definitely recommend them for anyone who is looking for Wings that aren't Fried!
Atmosphere: 3
Food: 4
Service: 4
Shiquan
Seriously it's very affordable and tastes really good and is basically my go to pizza spot.
mohit sharma
Editing my review. ordered pizza and spinach and mushroom rolls. Super oily and salty. Troubled my stomach and could not sleep all night. Please server food that is edible and does not cause stomach to get uneasy.
Ok so let me start by saying i used to go to this place alot. Recent 3x have been me trying to give it another chance cause the food is good when done right but last week and 2 days ago i had some terrible food and experience specifically with the late crew..Both times. We had to order around 8:50pm a last week and 9:10pm tuesday night. I ordered my house favorite (basically hawaiin). The worker answered in a low quite voice and barely spoke. I asked if the special is still available and he paused for waayy too long (49 seconds) untill i spoke up again. He sounded more agitated. >>>I ordered it well done with light sauce<<<. He gave me my order and i went down there 5 mins early due to living close by. I walked in and offered to pay for my food a lil early so i can get out of their way so they can go home soon. The worker was clearly aggitated and tired and i felt a little bad so i didnt want to hold them any longer. He gave me my pizza and i left out. THAT PIZZA BARELY HAD ANYTHING ON IT AND WAS PAPER THIN UNDERSIDE and was HEAVILYYYY SAUCED!! And UNDERCOOKED. I only stomached 2 slices before we all agreed to just throw it out. Was a waste of money. What makes it worse. Yesteday morning most of us woke up from food poisoning from it. Yeah im DEFFLY done with this spot. Only reason im not giving it 1 star is because when the good workers are there, the food is really good. But i would highly recommend not risking it especially if its late. Honestly avoid overall
Atmosphere: 3
Food: 2
Service: 1
You can tell. They got their oven set wrong.Dont know how to cook food without burning it.Notice the burned cheese at the edges of their pizza, and the burnt / dried out toppings?
Terrible service that girl at the front customer service is terrible she got airpods in her ear just all around terrible tells me my order wasn’t ready but was sitting there the whole time i would never go back
Atmosphere: 1
Food: 1
Service: 1
Love their options for cheese pizzas with multiple cheeses as a topping. Staff was very kind!
Food: 5
Service: 5
It was all young kids. 3 teenage boys. The young man answering phones was very polite and informative. However, the food wasn’t very good and the cheesy sticks were a huge disappointment. My kids wouldn’t eat them. They kept saying “there’s no cheese in them”. “Where’s the cheese”?
Atmosphere: 3
Food: 3
Service: 3
Vocelli's Pizza (Monroeville) not only excels in prompt delivery but also offers exceptionally good food. In the extremely rare instances of issues, they are promptly addressed, ensuring a consistent positive experience.
Food: 5
The food here is a hit or miss. I came in and an old, short guy with a hat gave me an attitude when I was telling him my name. I watched him make the pizzas and there's barely any sauce on them. The pizza was very dry. Not enough sauce and cheese. Other times the pizza are a 10/10 and I think it's because of the young guy with glasses.
Atmosphere: 4
Food: 3
Service: 1
I'm assuming he's the manager, because he always takes care of us. We have a closer one to home, but we rather go to this site because of him... ??
Atmosphere: 4
Food: 5
Service: 5
I hadn't been to a Vocelli's Pizza in decades and didn't even know that they had a Monroeville location. I saw their special for a $5.99 large cheese pizza and that they had a Monroeville location and decided to try it. I ordered a large, thin crust cheese pizza with regular sauce. I have to admit that it was good but had WAY too little sauce and was dry. I then ordered another one with triple sauce and it was INCREDIBLE!!! All the employees were extremely friendly and professional and I was amazed by how quickly my orders were ready! I placed both orders and went to the shop immediately, arriving in 10 minutes or so after placing my order online, and my orders were not only already ready but extremely hot so that I knew that they had not been premade.P.S. I will say however that I would not pay the regular $14.99 price for a large thin crust cheese pizza without a coupon. Fortunately, they appear to always have coupons and lunch specials.
Atmosphere: 4
Food: 5
Service: 5
The pizza is amazing, and this is probably my favorite big chain, because other chains either aren't filling enough or they're just trash.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My favorite place to get a traditional pizza. Surprised to see complaints from others. Never had a bad pizza.
Seriously it's very affordable and tastes really good and is basically my go to pizza spot.
Their Baked Wings are Awesome and A Very Good Price! So glad that they serve A Healthier Version of Wings! They are Absolutely Delicious with A Variety of Flavors too! Definitely recommend them for anyone who is looking for Wings that aren't Fried!
Atmosphere: 3
Food: 4
Service: 4
Seriously it's very affordable and tastes really good and is basically my go to pizza spot.
Editing my review. ordered pizza and spinach and mushroom rolls. Super oily and salty. Troubled my stomach and could not sleep all night. Please server food that is edible and does not cause stomach to get uneasy.