Neutral on the cashier - not super friendly but not grumpy either.
Dining area was good. Tables were clean, no food left on the floor.
Restrooms were small but well maintained.
We were only in that part of town for a local event but would have no issues eating there again.
Atmosphere: 4
Food: 5
Service: 4
Karishma
Nice and tasty burgers. A must try.
Atmosphere: 4
Food: 5
Service: 4
Jeanne Meade
Customer service is awful saw 5 employees 2 were legit working others well that’s a different story
Atmosphere: 2
Food: 2
Service: 1
Mark Jenkins
This is the worst Wendy’s I’ve ever had the displeasure of going to. Not the first time there was an issue and not the 2nd, 3rd or 4th time. I never once haven’t gotten an order correctly done here. I prefer to order online but you can’t. They will mess it up. Go thru the drive thru… they will mess it up. So go inside. Check the bag… get home… and yes you got items but not the items you ordered. I mean you shouldn’t have to open the wrapper to see if you got the right food. Never again will I waste money here.
Atmosphere: 1
Food: 3
Service: 1
Mary Estes
**Most of the time,** this place is great. Food quality is as expected for a fast food restaurant, and service is just average but in no way bad. However, I have one major complaint- they repeatedly forget to unlock the door. They have it posted both here on Google and on the restaurant windows that they open at 6:30 A.M.; however, I came at 6:43 today and all three doors were locked. The employees inside didn't notice me at all, so I was unable to ask them to let me in. I loitered around in the cold, hoping to be let in, until about 6:55, then gave up and went on my way. This isn't the first time this has happened, either; even during the day, this has happened at least twice. Very disappointing from a restaurant I usually love and even used to work at.
(Edited to add how long I waited without being let in)
Atmosphere: 5
Food: 5
Service: 3
Carroll mills
It took at least 25 minutes to get our food they are understaffed their was a gentleman maybe in his 70s standing waiting to order his food for 30 minutes
Atmosphere: 1
Food: 1
Service: 1
LadyLi
Why ask... what do you expect when 11 year olds wait on you.
Atmosphere: 1
Food: 1
Service: 1
Anaya K Austin
Customer service was great but the food is never hot, I’m always getting a stale burger or cold fries
Atmosphere: 3
Food: 1
Service: 3
Rob
I've had three great experiences here. All drive thru stops; sometimes the line is long and slow however the food is always cooked fresh, the fries and burger are always hot off the grill not long other places where the burger is lukewarm because sat. So the wait is worth it to me. Hot food fresh off the grill just tastes better. The staff has always been friendly. They get an A+ in my book!
OK normal fast food place they need to up giving 🙄 coupons to customers!!! That seems to be a problem! Never had that problem in the past!!!
Atmosphere: 3
Food: 3
Service: 3
Elizabeth Campbell
I won’t enter an establishment that posts a sign with inaccuracies. Sign reads 5$ instead of $5. It’s up there for the stupidity to be seen by all.
Atmosphere: 1
Food: 1
Service: 1
William Nese
The employees prepare the food relatively fast, and my order was made fairly accurately.
Deborah Hayes
They had what my mom wanted but they didn't have what I wanted. I asked for two different things that was shown they were out
Atmosphere: 5
Food: 5
Service: 5
Zoey Saula
I asked for extra mayo and they always leave it out so I wanted to make sure it was in there so I asked her out the window if it was in there she then told me yes just for me to get home and there’s no mayo in the back it’s straight up laziness you get paid for this do your job. It’s not hard. Trust me I’ve worked fast food. The people are hard but I was very nice wasn’t rude at all
The food was made fresh & our order was accurate.
Neutral on the cashier - not super friendly but not grumpy either.
Dining area was good. Tables were clean, no food left on the floor.
Restrooms were small but well maintained.
We were only in that part of town for a local event but would have no issues eating there again.
Atmosphere: 4
Food: 5
Service: 4
Nice and tasty burgers. A must try.
Atmosphere: 4
Food: 5
Service: 4
Customer service is awful saw 5 employees 2 were legit working others well that’s a different story
Atmosphere: 2
Food: 2
Service: 1
This is the worst Wendy’s I’ve ever had the displeasure of going to. Not the first time there was an issue and not the 2nd, 3rd or 4th time. I never once haven’t gotten an order correctly done here. I prefer to order online but you can’t. They will mess it up. Go thru the drive thru… they will mess it up. So go inside. Check the bag… get home… and yes you got items but not the items you ordered. I mean you shouldn’t have to open the wrapper to see if you got the right food. Never again will I waste money here.
Atmosphere: 1
Food: 3
Service: 1
**Most of the time,** this place is great. Food quality is as expected for a fast food restaurant, and service is just average but in no way bad. However, I have one major complaint- they repeatedly forget to unlock the door. They have it posted both here on Google and on the restaurant windows that they open at 6:30 A.M.; however, I came at 6:43 today and all three doors were locked. The employees inside didn't notice me at all, so I was unable to ask them to let me in. I loitered around in the cold, hoping to be let in, until about 6:55, then gave up and went on my way. This isn't the first time this has happened, either; even during the day, this has happened at least twice. Very disappointing from a restaurant I usually love and even used to work at.
(Edited to add how long I waited without being let in)
Atmosphere: 5
Food: 5
Service: 3
It took at least 25 minutes to get our food they are understaffed their was a gentleman maybe in his 70s standing waiting to order his food for 30 minutes
Atmosphere: 1
Food: 1
Service: 1
Why ask... what do you expect when 11 year olds wait on you.
Atmosphere: 1
Food: 1
Service: 1
Customer service was great but the food is never hot, I’m always getting a stale burger or cold fries
Atmosphere: 3
Food: 1
Service: 3
I've had three great experiences here. All drive thru stops; sometimes the line is long and slow however the food is always cooked fresh, the fries and burger are always hot off the grill not long other places where the burger is lukewarm because sat. So the wait is worth it to me. Hot food fresh off the grill just tastes better. The staff has always been friendly. They get an A+ in my book!
Food: 5
Service: 5
Fast service no mess ups
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
OK normal fast food place they need to up giving 🙄 coupons to customers!!! That seems to be a problem! Never had that problem in the past!!!
Atmosphere: 3
Food: 3
Service: 3
I won’t enter an establishment that posts a sign with inaccuracies. Sign reads 5$ instead of $5. It’s up there for the stupidity to be seen by all.
Atmosphere: 1
Food: 1
Service: 1
The employees prepare the food relatively fast, and my order was made fairly accurately.
They had what my mom wanted but they didn't have what I wanted. I asked for two different things that was shown they were out
Atmosphere: 5
Food: 5
Service: 5
I asked for extra mayo and they always leave it out so I wanted to make sure it was in there so I asked her out the window if it was in there she then told me yes just for me to get home and there’s no mayo in the back it’s straight up laziness you get paid for this do your job. It’s not hard. Trust me I’ve worked fast food. The people are hard but I was very nice wasn’t rude at all
Atmosphere: 1
Food: 3
Service: 1
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