MilkShake Factory (Moon)

Great milkshakes and chocolates! The customer service was also on point. It was a great option for an evening treat.

Fantastic all the time

What is not to love about a great shakes.

Delicious shakes friendly service

Love their shakes especially the peanut butter and chocolate with brownies.

My husband and I live in Moon, and I would say Milkshake Factory is good in a pinch when we need a sweet tooth fix. The shakes are good, but the price can be pretty steep if you plan on going frequently.

We went today and I was a little bummed that my order was incorrect. My husband got the Rusty Shake. I wanted to try their sundaes since I was not feeling a milkshake so I ordered the Smores sundae. The girl making the orders seemed new, and other employees kept having to chime in and remind her to add things cause she didn’t know. They then completely butchered my husbands name, but we took our order. The store doesn’t have spoons so I waited till I was home to eat my sundae. After a few bites, I realized they made the brownie sundae and not the Smores one I asked for. The sundae is good, but obviously I wanted what I ordered.

We have to avoid several ingredients when eating out, website says housemade icecream. I’ve asked for an ingredient list for the vanilla several times via messenger. They responded that it has a milk allergen, but seems that they don’t want to provide the ingredient list. Unable to get anyone on the phone also. We are looking for real icecream locations without the HFCS, thickeners, dye etc. Until I can get an ingredient list, I unfortunately am going to have to leave 1 star. I’m assuming ingredients are like all the other places. They claim it’s house made icecream, but unfortunately there’s no way to know because they will not show a list of ingredients. They claim its proprietary, however every single food item in a grocery store has an ingredient list. It’s safe to assume things like high fructose corn syrup, trans fat, dyes, gums and thickeners exist. Unfortunately this is another example of greenwashing and making claims that just aren’t true. We will not be able to patronize this business.Good customer service would be to simply provide a list. Don’t read in to, “house made icecream” too much.

Have been stopping by as a way to give myself little treats. Specifically their chocolate covered strawberries. I love love LOVE chocolate strawberries and theirs are pretty good. I also tried their barks and the coconut one is probably the best. The shavings are just big enough to taste but small enough you don't have to overly chew it.

Didn't get the guy's name but he saved the day for us over at Primantis, unequivocally love this place.

The milkshakes are always so amazing! Every time I go in, I opt for non-dairy ice cream, and it's the best around. My favorite is the Banana Foster, but I've been working my way through the entire menu. They also have great root beer floats.

Their chocolates are WONDERFUL. The Dubai chocolate is INCREDIBLE (and super affordable compared to other places that sell it). I love getting their milk chocolate and using it for baking. I also love the chocolate covered strawberries and their molten cups 🍓🍌🍫

The place is always clean and the staff is always friendly. Great place, great chocolates, great shakes - I love coming here for a little sweet treat for myself 💕

Pricey but WOW!!

Awesome milkshakes, amazing customer service and delicious chocolate creations!

Max the owner was in the store working the evening that we visited the Panama City Beach location and he was so inviting and friendly and made sure that we had a great experience. All of our milkshakes were so good! The Smores shake was our favorite!

Visited the Milkshake Factory in Moon Township. The place was spotless, the employees were cheerful and friendly, and the milkshakes were awesome. The chocolate is fantastic. If you haven’t tried it yet, you are missing out!!!!

Nice workers. Our milkshakes were awesome.