Dunkin'
3525 Birney Ave, Moosic
(570) 342-8499
Recent Reviews
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Absolutely the WORST customer service!! Horrible!!! Drive thru staff were rude !! Order was completely wrong not just once but twice ! How dare a staff person talk so rudley to a customer then have the audacity to laugh about the whole matter .I will never ever give them 1 penny of my business again !!
What kind of origami chef y’all got in the kitchen?
This Dunkin was severely understaffed today, I really hope that somebody last-minute called off and that a manager didn’t schedule four people to run a store today. 🥲 staff is usually really friendly though.
Great coffee and great breakfast sandwiches. Also, members are fast at this location, serving and giving customers eye contact when talking to them. Great customer service 👏.
Great customer service and kind caring working makes sure you got all your items and the quality of the food and drinks is on point
Love Dunkin it’s amazing
Atmosphere: 5
Food: 5
Service: 5
Went there today around 2:30 drive thru lady was nice but the person making the stuff is making garbage and so rude .. if she enjoys her job so much she shouldn't be so rude to the customers 🙄 it's not the first time I've gotten frozen coffee wasn't blended and no espresso and the toast wasn't toasted 11$ for garbage and then God forbid you tell her she had a fit.
Atmosphere: 1
Food: 1
Service: 1
Great place to stop for breakfast, very friendly staff, stoping there before going to work makes morning better.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru to get coffee when the girl at the window handed me my coffee the lid wasn’t on tight so the hot coffee spilled all over me causing a burn to my leg
Atmosphere: 1
Food: 1
Service: 1
Remodeled and good service.
Atmosphere: 5
Food: 5
Service: 5
Nice and friendly staff. Enjoyed an apple n spice donut.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I usually get an iced coffee and its good everytime. Their food is a hit or miss. Pictures are from 2 separate visits.
Atmosphere: 4
Food: 3
Service: 4
Nice and friendly staff. Enjoyed an apple n spice donut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
ALL GOOD PEOPLE ON GOOGLE REVIEW PLEASE TELL ME IF YOU WOULD ACCEPT THIS DRINK AS A LARGE???
Cynthia literally yelled at me because I was not ok with accepting this size of this drink as a large I have video that I will be sending to corporate about how CYNTHIA YELLED AT ME IN STORE AND WAS VERBALLY ABUSIVE BECAUSE I QUESTIONED HER ON THE QUANTITY OF THIS DRINK THIS WILL BE ON SOCIAL MEDIA SOON
I have the video for the owner if they would like to contact me otherwise I will reach out to dunkin Corporate office with his video and complaint because with portion control being a huge topic today why should I not ask where is the rest and then get yelled at for it am I not a patron is it now ok to Yell and belittle your customers in front of others
I am well aware you guys have video camera systems please review todays incidents and tell me where I am wrong as a customer I never yelled shouted or anything but question what is a serving and what is not and when they said otherwise I asked for a medium cup poured the large into the medium cup and they said it overflowed the medium so it’s a large!!!
I will push this agenda to make sure the patrons. In your local town know how you treat your customers.
Cynthia laughed and mocked me and call me names in front of my children on Father’s Day while we’re spending our money and a fun day together. Well was suppose to be
You guys have shopped at Dunkin’ Donuts for many years is this the size of your large coolata for almost 7 DOLLARS
STARBUCKS I HATE TO SAY IT YOU BUT YOU MAY BE WINNING THE WAR AND I GUESS ITS ALL BECAUSE OF YOUR EMPLOYEES MAYBE YOU GUYS SHOULD TRAIN THE Dunkin employees
Atmosphere: 4
Food: 3
Service: 1
The past few times i’ve been over the past couple weeks since the reopening I’ve been nothing but disappointed with my coffees. There’s absolutely no added flavoring based on the sticker and the espresso always has an old, burnt taste. The staff are amazing every time though.
Atmosphere: 4
Service: 4
Fast service, friendly staff good prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese
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