Dunkin'
38 Sterling Rd, Mt Pocono
(570) 839-9609
Recent Reviews
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Went there a few weeks ago and they ran out of everything even donuts. Every drink we tried to order we were told we couldnt order because they ran out of syrups and other things to make the drinks which are adveetised on the board on the wall behind the counter. We tried to order three different drinks and they could not make them.This has never happened to us at a Dunkin' ever in our lives so we left.. really awful!
They lie about hours
Atmosphere: 1
Food: 1
Service: 1
I miss my man. Idk his name but the old manager that I haven’t seen in a while had this location whipped into shape.
Today I went and waited 25 minutes for my poorly made food but at least they got the order right this time, half the time they forget stuff or add meat to my vegetarian order. There were multiple staff members on and the one I dealt with today was quite nasty as she jerked my bag into my hand as she walked away. Also word of advice: don’t go through the drive through if you value your undercarriage.
Atmosphere: 1
Food: 2
Service: 1
Thought they were closed
Tried the Cookie butter coffee and it made my 12 hr drive much easier. Great attentive staff for the busy location
Atmosphere: 5
Food: 5
Service: 5
This location looks very dingy compared to all the other locations in the area. The doors, glass, windows, and walls are filthy dirty. Some girls that work there are dressed unprofessional with sleeping attire with slippers and head sleeping rag. I question the manager and how tight he runs this location. It makes me question the cleanliness of the machines and utensils used to make the food and the drinks if he or she can't implement proper work attire. I would rather drive just a bit more than to come to this Dunkin location.
I love coming here to get my decaf.Ice coffee.They just always make it perfect.The service is always good.The workers are very nice.It's very clean in there and fast pace of service
Atmosphere: 5
Food: 5
Service: 5
I always stop at this Dunkin to get my iced coffee and hash browns for my daughter, who lives in a group home up here. The workers are great and very helpful and so nice. It's a very nice place to go.
Atmosphere: 5
Food: 5
Service: 5
Poor intercom connection
Atmosphere: 3
Food: 4
Service: 3
great service and food served quickly
Recommended dishes: Doughnut, Bacon Egg and Cheese
Restaurantji Recommends
Walking service, we had a great experience Cleanly place friendly staff, efficient fast best shaken espresso I’ve had in my life. Thanks yall. Only thing I could honestly say is my bagel seemed slightly stale but I was so hungry it didn’t matter. Ps that shaken espresso was the bees knees
Atmosphere: 5
Food: 5
Service: 5
We go to this Dunkin almost everyday but everytime I request oatmilk they give me almond milk instead. Which I am allergic to.
Please make sure you are putting in the right ingredients, I just want to enjoy my drink without worrying about getting violently ill.
Food: 1
We ordered drinks & doughnuts 🍩 😋 but the lobby was closed smh
Atmosphere: 1
Food: 5
Service: 3
Good for people with app. Nice seating areas and restroom. Employees focused on drive-thru customers, primarily.
Atmosphere: 5
Food: 3
Service: 3
Great group of people and always friendly coffee and food A++
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Croissant, Bacon Egg and Cheese, Hash Browns, Bagels with Cream Cheese Spread
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