Rudest people I have encountered No sense of customer service I like Wendy’s but I will never go to Mt Pocono location again
Cara Morris
Quick and courteous
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Stack
adrienne raichel
Hair in burger. Some of food was missing from the bag. Cold fries. This place needs to get it together
Atmosphere: 2
Food: 1
Service: 1
R D
I visited this Wendy’s location in Autumn 2024 for lunch, dining in to have a Single Dave Combo. While the service was slightly slower than usual, the food was perfectly made and enjoyable. The restaurant was extremely clean and well taken care of.
Atmosphere: 5
Food: 5
Service: 4
Frank Pfau
I was hungry, I was happy they had coffee ☕️
Food: 3
Service: 4
Recommended dishes: Dave's Double
Emily Pesante
very rude drive thru employee he has a nasty attitude terrible service
Atmosphere: 1
Food: 1
Service: 1
amaze
Food was ok but the service was extremely slow and rude. I’ll never come back here.
Atmosphere: 1
Food: 3
Service: 1
mark pruitt
Nice people.. but there must be a Fry embargo because they don't give you any
Atmosphere: 3
Food: 2
Service: 4
Mancave Motorsports
Staying away for a while, location has fell off hard. Kept giving them a chance, 3 separate occasions I get home to half cooked nuggets, darn near raw on one side. So mad becauseI always forget to check 1st!
Daniel Ochoa
CHECK IF EVERYTHING YOU ORDERED IS IN THE BAG BEFORE YOU LEAVE, EVEN IF YOU SEE THE WHITE GUY JUST STARING AT THE BAGS FOR 30 SECONDS (LITERALLY) AND YOU’RE ASSUMING HE IS JUST MAKING SURE TO PUT EVERYTHING IN IT AND DONT EVEN WAIT FOR THEM TO GIIVE YOU THE FOOD AND TELL THEM THANKS BECAUSE THEY WILL SLAM THE WINDOW AND WONT LET YOU SAY IT, thanks.
The manager needs to go or their franchise needs to be revoked if the owner isn't willing to fire them. They gave my dasher the wrong order, so the dasher returned to the restaraunt and the manager flat out lied to them and kept on insisting that the order was correct, even though the contents didn't even match the order the dasher was supposed to pickup. Instead of fixing the order the manager yelled at the dasher and kicked them out of the restaraunt.
Atmosphere: 1
Food: 1
Service: 1
Bella Slayss
Honestly don’t know why this location is still open !! Tap machine never works, kiosk never work employees always miserable and mad I can go on for days ! My favorite location the one in east stroud !! DONT COME HERE !
Atmosphere: 1
Food: 1
Service: 1
Jacqueline Kelly
Delicious every time
Atmosphere: 5
Food: 5
Service: 5
James Dietterich
The staff can be a bit rude and slow sometimes but it's clean and the food is consistently good
Atmosphere: 4
Food: 4
Service: 3
Meg Burke
They got 2 out of 4 people's orders completely wrong. And the food we got we couldn't eat bc it was spicy with bacon.
Rudest people I have encountered No sense of customer service I like Wendy’s but I will never go to Mt Pocono location again
Quick and courteous
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Stack
Hair in burger. Some of food was missing from the bag. Cold fries. This place needs to get it together
Atmosphere: 2
Food: 1
Service: 1
I visited this Wendy’s location in Autumn 2024 for lunch, dining in to have a Single Dave Combo. While the service was slightly slower than usual, the food was perfectly made and enjoyable. The restaurant was extremely clean and well taken care of.
Atmosphere: 5
Food: 5
Service: 4
I was hungry, I was happy they had coffee ☕️
Food: 3
Service: 4
Recommended dishes: Dave's Double
very rude drive thru employee he has a nasty attitude terrible service
Atmosphere: 1
Food: 1
Service: 1
Food was ok but the service was extremely slow and rude. I’ll never come back here.
Atmosphere: 1
Food: 3
Service: 1
Nice people.. but there must be a Fry embargo because they don't give you any
Atmosphere: 3
Food: 2
Service: 4
Staying away for a while, location has fell off hard. Kept giving them a chance, 3 separate occasions I get home to half cooked nuggets, darn near raw on one side. So mad becauseI always forget to check 1st!
CHECK IF EVERYTHING YOU ORDERED IS IN THE BAG BEFORE YOU LEAVE, EVEN IF YOU SEE THE WHITE GUY JUST STARING AT THE BAGS FOR 30 SECONDS (LITERALLY) AND YOU’RE ASSUMING HE IS JUST MAKING SURE TO PUT EVERYTHING IN IT AND DONT EVEN WAIT FOR THEM TO GIIVE YOU THE FOOD AND TELL THEM THANKS BECAUSE THEY WILL SLAM THE WINDOW AND WONT LET YOU SAY IT, thanks.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The manager needs to go or their franchise needs to be revoked if the owner isn't willing to fire them. They gave my dasher the wrong order, so the dasher returned to the restaraunt and the manager flat out lied to them and kept on insisting that the order was correct, even though the contents didn't even match the order the dasher was supposed to pickup. Instead of fixing the order the manager yelled at the dasher and kicked them out of the restaraunt.
Atmosphere: 1
Food: 1
Service: 1
Honestly don’t know why this location is still open !! Tap machine never works, kiosk never work employees always miserable and mad I can go on for days ! My favorite location the one in east stroud !! DONT COME HERE !
Atmosphere: 1
Food: 1
Service: 1
Delicious every time
Atmosphere: 5
Food: 5
Service: 5
The staff can be a bit rude and slow sometimes but it's clean and the food is consistently good
Atmosphere: 4
Food: 4
Service: 3
They got 2 out of 4 people's orders completely wrong. And the food we got we couldn't eat bc it was spicy with bacon.
Atmosphere: 4
Food: 2
Service: 4
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