Great service! Stopped in for a quick bite to eat and was overjoyed with our experience. Food was hot and fresh and ready in just a couple of minutes! Michael the General Manager seemed very attentive and involved ensuring the customer experience was exceptional, which it was. Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Roy Chan
It was a nice BurgerKing - next to an EV charging station. The staff was really friendly.
Atmosphere: 5
Food: 4
Service: 5
Northeast PA Trucks and Trains
If you go here your best bet is to go inside and order in person or order on the kiosk. DO NOT use the mobile app. I never have problems with the kiosk, but the mobile app is awful. I used the mobile app for this order as it would be quicker. I got a 16pc chicken nugget WITH buffalo sauce, a double cheeseburger KETCHUP ONLY, and a large fry. I got my food and when I got home there was NO SAUCE despite having requested it on the app AND it was on the receipt. I shrugged it off and took a bite out of my burger and bit into PICKLES!! I about threw up all over. Never using the mobile app again. So beware if you use the mobile app. Your order WILL BE messed up!
Atmosphere: 4
Food: 1
Service: 2
Jonah Baksa
This place was really good! Everything tasted great and the service was efficient. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Darkwing Duck (Big_Banana)
No ice tea?
Atmosphere: 4
Food: 4
Service: 2
Michael Malinauskas
Two orders in one day they messed up. First one I ordered two ham and cheese croissants. I repeated it to her both sandwiches had egg on it. I’m allergic to egg second order. I asked for a double cheeseburger no pickle I got a single cheeseburger no pickle same older lady. I am never going back to that store again for food.
Service: 1
Recommended dishes: Dr Pepper
Elvis Presley
I mobile ordered got the email receipt went to get the order not there no order for me so I clicked email about the order amazing customer service there before I was going to accept $5 coupon went up again to ask if they found the order she said no but there's a bag in the back as we stand there looking at each other I remember my wife's a pot head and sometimes it takes a minute
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Onion Rings
Jeff T.
There is a girl working the day shift who hates her job and takes it out on innocent customers. You can't beach about someone not having the order number you called out. If a customer has a different number, they will answer you when you call their number. Don't carry on for 15 minutes about people who don't answer you when you call someone else's number. Go scrub toilets at Walmart, beach.
Atmosphere: 1
Food: 4
Service: 1
Harley Dishon
Burger good! ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
John Breon
Ordered via the mobile app. Upon arrival the employees didn't know how to retrieve said order from their kiosk so they could begin preparing it, finally a fourth employee (manager) was able to make it happen.My chicken sandwich ended up being dried out and hard, barely warm as well. Sadly I wasn't able to finish it. It looked as if it was sitting in the fryer basket forever.This location needs a better effort on freshness and employee training.
This Burger King is great. Its clean. Fast and the customer service was professional and courteous. Great job!!!! 10 stars
Tom Buko
Not sure if I will ever go back as this has happened each time I ordered from BK for the last several visits. Every single item was cold and old when eaten seconds after receiving my bag. Totally disgusting and I'm disgusted I paid money for this. This site has a severe quality issue. Every single item was cold and not fresh, the fries, onion rings, chicken sandwich, cheeseburger, chicken nuggets unbelievable!!!
Atmosphere: 4
Food: 1
Service: 4
BLINK
Great service, food, and
Atmosphere: 5
Food: 5
Service: 5
Marie
This place was really great!! Tidy dinning room and exceptional customer service. Very accurate with my order and the wrap was so perfect on my sandwiches. They offered my whole family crowns which was cute. My kids loved that. Passed this place on my way to Scranton.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
Brian Wayne
Got a plain chicken sandwich wrong 3 visits in a row. Be sure to check them for accuracy everytime.
Great service! Stopped in for a quick bite to eat and was overjoyed with our experience. Food was hot and fresh and ready in just a couple of minutes! Michael the General Manager seemed very attentive and involved ensuring the customer experience was exceptional, which it was. Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
It was a nice BurgerKing - next to an EV charging station. The staff was really friendly.
Atmosphere: 5
Food: 4
Service: 5
If you go here your best bet is to go inside and order in person or order on the kiosk. DO NOT use the mobile app. I never have problems with the kiosk, but the mobile app is awful. I used the mobile app for this order as it would be quicker. I got a 16pc chicken nugget WITH buffalo sauce, a double cheeseburger KETCHUP ONLY, and a large fry. I got my food and when I got home there was NO SAUCE despite having requested it on the app AND it was on the receipt. I shrugged it off and took a bite out of my burger and bit into PICKLES!! I about threw up all over. Never using the mobile app again. So beware if you use the mobile app. Your order WILL BE messed up!
Atmosphere: 4
Food: 1
Service: 2
This place was really good! Everything tasted great and the service was efficient. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
No ice tea?
Atmosphere: 4
Food: 4
Service: 2
Two orders in one day they messed up. First one I ordered two ham and cheese croissants. I repeated it to her both sandwiches had egg on it. I’m allergic to egg second order. I asked for a double cheeseburger no pickle I got a single cheeseburger no pickle same older lady. I am never going back to that store again for food.
Service: 1
Recommended dishes: Dr Pepper
I mobile ordered got the email receipt went to get the order not there no order for me so I clicked email about the order amazing customer service there before I was going to accept $5 coupon went up again to ask if they found the order she said no but there's a bag in the back as we stand there looking at each other I remember my wife's a pot head and sometimes it takes a minute
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Onion Rings
There is a girl working the day shift who hates her job and takes it out on innocent customers. You can't beach about someone not having the order number you called out. If a customer has a different number, they will answer you when you call their number. Don't carry on for 15 minutes about people who don't answer you when you call someone else's number. Go scrub toilets at Walmart, beach.
Atmosphere: 1
Food: 4
Service: 1
Burger good! ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Ordered via the mobile app. Upon arrival the employees didn't know how to retrieve said order from their kiosk so they could begin preparing it, finally a fourth employee (manager) was able to make it happen.My chicken sandwich ended up being dried out and hard, barely warm as well. Sadly I wasn't able to finish it. It looked as if it was sitting in the fryer basket forever.This location needs a better effort on freshness and employee training.
Atmosphere: 4
Food: 2
Service: 2
Restaurantji Recommends
This Burger King is great. Its clean. Fast and the customer service was professional and courteous. Great job!!!! 10 stars
Not sure if I will ever go back as this has happened each time I ordered from BK for the last several visits. Every single item was cold and old when eaten seconds after receiving my bag. Totally disgusting and I'm disgusted I paid money for this. This site has a severe quality issue. Every single item was cold and not fresh, the fries, onion rings, chicken sandwich, cheeseburger, chicken nuggets unbelievable!!!
Atmosphere: 4
Food: 1
Service: 4
Great service, food, and
Atmosphere: 5
Food: 5
Service: 5
This place was really great!! Tidy dinning room and exceptional customer service. Very accurate with my order and the wrap was so perfect on my sandwiches. They offered my whole family crowns which was cute. My kids loved that. Passed this place on my way to Scranton.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
Got a plain chicken sandwich wrong 3 visits in a row. Be sure to check them for accuracy everytime.
Atmosphere: 3
Food: 5
Service: 1
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