Can take over 20 min. to get fast food most visits
Atmosphere: 1
Food: 3
Service: 4
DiplexHook
Ordered and had to wait 20 minutes for a McDouble, small fry and 4 nuggets. This place needs alot more efficiency. If I would have known I would have not came here. Other people also have to wait 20-30 minutes for simple orders.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fries, Mcdouble
Dan D
Over 30minutes in the drove thru waiting on cold food.....this place just needs to close down
Atmosphere: 1
Food: 1
Service: 1
Jake Vastell
I ordered a simple chicken sandwich and they gave me a chick sandwich and it wasn’t even edible. Can literally feel your teeth going through the muscle, i frequently have issues at this McDonalds, will not be returning. I’ve sat in the drive through for almost 5 min while the other drive through lane just kept getting their orders placed.
F G
I’ve lived in this area for almost 40 years and this McDonald’s has always been there. Service used to be on point and consistently fast, never had to wait longer than 5-8mins to go through the drive thru and get our food. In recent years (the past 4-5yrs) if you go there for lunch/dinner there is always a crazy line that moves very slow, and 85% of the time they force you to pull into the curbside spots to wait for your food even if it’s only a small order. It’s ridiculous, then you sit there in the curbside spot for a minimum of 10 mins and usually longer waiting for your food after sitting in the drive thru for 10 mins just to get through and order. This new method or “scheme” to make their drive through serve time numbers look better on paper is a bunch of BS. And it’s like they don’t care after you swipe that debit card, they got their money, they don’t care how long you have to wait after that. And half the time they mess up your order or the food seems like it has been sitting. I had my final straw with that place today after it taking 20mins just for a happy meal and a double cheeseburger, I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Miscellaneous McGivern
It's McDonald's.
Atmosphere: 3
Food: 1
Service: 1
chris drury
Mount Pleasant McDonald’s on 8/17/2025 at 9:17pm. Waited in the drive through line for 14 minutes. My order was simple. One burger. This is how I get it when I wait patently. I tried to call and nobody ever picked up. Very disappointed. I hope this finds management.
Atmosphere: 1
Food: 1
Service: 1
jordan mcclelland
If u think this is fast food you are wrong u will wait at minimum half hour for single meal seems like no rush here and huge lines inside and out highly advice u skip this location
Atmosphere: 3
Food: 3
Service: 1
Conway Hall
Waiting 40 minutes in a fast food restaurant is not fun.
Atmosphere: 2
Food: 4
Service: 1
Steve Hollis
Waited 22 minutes for breakfast. Complained to manager, she just smiled. Do not eat here. They could care less.
Ordering on your own at kiosk is for kids! Ended up leaving without ordering. 👎👎👎 Felt like a funeral home in there it's so dark & dreary.
Atmosphere: 1
Food: 1
Service: 1
Lxgan TV
They need new staff.they messed up my order and when I went and got it fixed it took 20 minutes and it was cold.the staff was in the kitchen area messing around and goofing off when there was 3 other customers along with me waiting for fixed food.THIS PLACE IS A
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger, Fries
Thomas Prinkey
The inside is a total disaster. Garbage overflowing. Food and debris everywhere on the floor.
Atmosphere: 1
Food: 4
Service: 4
Stephanie Sherwood
Literal worst McDonald's I've ever been to. I was the only person in line when I got there and I waited twenty minutes to get my order taken. It took twenty seven more minutes to get my food. During my long wait I counted eleven employees, so short staffing wasn't the issue. All three sandwiches and the two small fries were cold and terrible. I ordered two sweet teas, one was unsweetened. We don't eat fast food often, but next time it'll be at another location or most likely another restaurant all together. I'd give zero stars if i could.
Atmosphere: 1
Food: 1
Service: 1
Tom Caringola
Waited almost 25 minutes to get through the drive-thru (Monday at 3:15 PM)! Only ordered a plain quarter pounder and drink. When I finally got to the pick up window - food still not ready. When I opened the box for the burger - took one bite - grease just squirted out everywhere (not exaggerating). Burger was also undercooked - nearly raw - ended up throwing it away. What were they doing all that time? So, after a long wait, one horrible burger, one ruined shirt with all the grease that squirted out, and being late for where I was going - it is needless to say NEVER AGAIN!!! If Yelp had minus stars - that would be my rating.
Can take over 20 min. to get fast food most visits
Atmosphere: 1
Food: 3
Service: 4
Ordered and had to wait 20 minutes for a McDouble, small fry and 4 nuggets. This place needs alot more efficiency. If I would have known I would have not came here. Other people also have to wait 20-30 minutes for simple orders.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fries, Mcdouble
Over 30minutes in the drove thru waiting on cold food.....this place just needs to close down
Atmosphere: 1
Food: 1
Service: 1
I ordered a simple chicken sandwich and they gave me a chick sandwich and it wasn’t even edible. Can literally feel your teeth going through the muscle, i frequently have issues at this McDonalds, will not be returning. I’ve sat in the drive through for almost 5 min while the other drive through lane just kept getting their orders placed.
I’ve lived in this area for almost 40 years and this McDonald’s has always been there. Service used to be on point and consistently fast, never had to wait longer than 5-8mins to go through the drive thru and get our food. In recent years (the past 4-5yrs) if you go there for lunch/dinner there is always a crazy line that moves very slow, and 85% of the time they force you to pull into the curbside spots to wait for your food even if it’s only a small order. It’s ridiculous, then you sit there in the curbside spot for a minimum of 10 mins and usually longer waiting for your food after sitting in the drive thru for 10 mins just to get through and order. This new method or “scheme” to make their drive through serve time numbers look better on paper is a bunch of BS. And it’s like they don’t care after you swipe that debit card, they got their money, they don’t care how long you have to wait after that. And half the time they mess up your order or the food seems like it has been sitting. I had my final straw with that place today after it taking 20mins just for a happy meal and a double cheeseburger, I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's.
Atmosphere: 3
Food: 1
Service: 1
Mount Pleasant McDonald’s on 8/17/2025 at 9:17pm. Waited in the drive through line for 14 minutes. My order was simple. One burger. This is how I get it when I wait patently. I tried to call and nobody ever picked up. Very disappointed. I hope this finds management.
Atmosphere: 1
Food: 1
Service: 1
If u think this is fast food you are wrong u will wait at minimum half hour for single meal seems like no rush here and huge lines inside and out highly advice u skip this location
Atmosphere: 3
Food: 3
Service: 1
Waiting 40 minutes in a fast food restaurant is not fun.
Atmosphere: 2
Food: 4
Service: 1
Waited 22 minutes for breakfast. Complained to manager, she just smiled. Do not eat here. They could care less.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordering on your own at kiosk is for kids! Ended up leaving without ordering. 👎👎👎 Felt like a funeral home in there it's so dark & dreary.
Atmosphere: 1
Food: 1
Service: 1
They need new staff.they messed up my order and when I went and got it fixed it took 20 minutes and it was cold.the staff was in the kitchen area messing around and goofing off when there was 3 other customers along with me waiting for fixed food.THIS PLACE IS A
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger, Fries
The inside is a total disaster. Garbage overflowing. Food and debris everywhere on the floor.
Atmosphere: 1
Food: 4
Service: 4
Literal worst McDonald's I've ever been to. I was the only person in line when I got there and I waited twenty minutes to get my order taken. It took twenty seven more minutes to get my food. During my long wait I counted eleven employees, so short staffing wasn't the issue. All three sandwiches and the two small fries were cold and terrible. I ordered two sweet teas, one was unsweetened. We don't eat fast food often, but next time it'll be at another location or most likely another restaurant all together. I'd give zero stars if i could.
Atmosphere: 1
Food: 1
Service: 1
Waited almost 25 minutes to get through the drive-thru (Monday at 3:15 PM)! Only ordered a plain quarter pounder and drink. When I finally got to the pick up window - food still not ready. When I opened the box for the burger - took one bite - grease just squirted out everywhere (not exaggerating). Burger was also undercooked - nearly raw - ended up throwing it away. What were they doing all that time? So, after a long wait, one horrible burger, one ruined shirt with all the grease that squirted out, and being late for where I was going - it is needless to say NEVER AGAIN!!! If Yelp had minus stars - that would be my rating.
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