Absolutely disappointed. Got a frozen coffee and it was dripping around the edges of the lid into my car. Only one napkin was given in the bag. To top it off, the drink tastes like straight milk. Never coming back to this location specifically
Atmosphere: 1
Food: 1
Service: 1
Thomas Beaufort
Super slow
Atmosphere: 2
Food: 3
Service: 1
kimberly Kroskie
Just stopped for gas
Atmosphere: 5
Service: 5
Jamie clemente
I need to report only 1 of the employees at this location. Cheryl. Everybody else is very nice.. but Cheryl IS NOT!!! She’s rude to the customers and when my fiance and I go in there and which she knows both of us, she refers to my fiance as “company” she’ll say oh there’s Jamie and company. I’m tired of the disrespect. Cheryl knows my fiance and she knows her name, she gives my fiance an attitude every single time we go in there which is every single day sometimes twice a day!!! I’m very unhappy and I am taking this to corporate as well! Not only is she disrespectful to my fiance but she’s disrespectful towards other customers that come In there in which I’ve witnessed myself!
Jim C
Great service.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Cramer
Fast and very nice
Amber B
Great service, one of the best Dunkin locations around. The new cotton candy donut is delicious! Drive thru was fast and all of our food was good 😋
Atmosphere: 5
Food: 5
Service: 5
Imrul
Holy smokes this places is better than any fast food restaurant. The moment I walked in there were 15 people in line after 4 minutes they got there food and left each person took loek 20 sec and me my one was crazy they only took 30 seconds to get my full order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato
Nadine Jackson
Hot coffee and friendly staff.
Atmosphere: 3
Service: 4
Mary Garrett
The worse customer service of any Dunkin Donuts we've been to from PA to Orlando Florida. Ordered my drink cold with less ice was rung in hot drink When I did get my drink wasn't made correctly at all . Hardly any whipped creme on top. Employees argued with me. People please careful when coming to this Dunkin store Actually judged me over sweater I wore.
Coffee was fine. They wanted to charge me $1.30 for some tap water. They said that’s how much the cup costs…
Atmosphere: 1
Food: 4
Service: 1
Kimmie Lynn
Worse customer service. Ordered drive thru girl over the speaker misunderstood what I ordered I thought she didn't hear me correctly so I corrected her, just wondering how you confuse "pumpkin" from Boston Creme. She said she didn't need that kind of attitude ?, 1st incident. Then woman at the window gave me "kill with kindness" type attitude. I get they were extremely busy, but seriously customer service is horrible. Management is useless. Not the 1st time I've seen or had bad service there.
Atmosphere: 1
Service: 1
Crystal Menshouse
The line was very long for the drive thru and inside. The staff was working hard and fast. We appreciated the way they all were working together. It seemed that the two senior staff members, assuming they are management were letting the staff know they were doing a great job. The moral seemed very good among them all. Even though they were swamped we didn't wait more than 4 or 5 minutes for 3 drinks and 3 sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
katie strunk
My family takes a lot of road trips, and in that, I have been to many Dunkin Donuts. This Dunkin Donuts in Murrysville is by far the best one I have been to. They never make mistakes on my order, the customer service is very welcoming and kind, and I have yet to be disappointed or dissatisfied. :)
Absolutely disappointed. Got a frozen coffee and it was dripping around the edges of the lid into my car. Only one napkin was given in the bag. To top it off, the drink tastes like straight milk. Never coming back to this location specifically
Atmosphere: 1
Food: 1
Service: 1
Super slow
Atmosphere: 2
Food: 3
Service: 1
Just stopped for gas
Atmosphere: 5
Service: 5
I need to report only 1 of the employees at this location. Cheryl. Everybody else is very nice.. but Cheryl IS NOT!!! She’s rude to the customers and when my fiance and I go in there and which she knows both of us, she refers to my fiance as “company” she’ll say oh there’s Jamie and company. I’m tired of the disrespect. Cheryl knows my fiance and she knows her name, she gives my fiance an attitude every single time we go in there which is every single day sometimes twice a day!!! I’m very unhappy and I am taking this to corporate as well! Not only is she disrespectful to my fiance but she’s disrespectful towards other customers that come In there in which I’ve witnessed myself!
Great service.
Atmosphere: 5
Food: 5
Service: 5
Fast and very nice
Great service, one of the best Dunkin locations around. The new cotton candy donut is delicious! Drive thru was fast and all of our food was good 😋
Atmosphere: 5
Food: 5
Service: 5
Holy smokes this places is better than any fast food restaurant. The moment I walked in there were 15 people in line after 4 minutes they got there food and left each person took loek 20 sec and me my one was crazy they only took 30 seconds to get my full order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato
Hot coffee and friendly staff.
Atmosphere: 3
Service: 4
The worse customer service of any Dunkin Donuts we've been to from PA to Orlando Florida.
Ordered my drink cold with less ice was rung in hot drink
When I did get my drink wasn't made correctly at all . Hardly any whipped creme on top. Employees argued with me. People please careful when coming to this Dunkin store
Actually judged me over sweater I wore.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Coffee was fine. They wanted to charge me $1.30 for some tap water. They said that’s how much the cup costs…
Atmosphere: 1
Food: 4
Service: 1
Worse customer service. Ordered drive thru girl over the speaker misunderstood what I ordered I thought she didn't hear me correctly so I corrected her, just wondering how you confuse "pumpkin" from Boston Creme. She said she didn't need that kind of attitude ?, 1st incident. Then woman at the window gave me "kill with kindness" type attitude. I get they were extremely busy, but seriously customer service is horrible. Management is useless. Not the 1st time I've seen or had bad service there.
Atmosphere: 1
Service: 1
The line was very long for the drive thru and inside. The staff was working hard and fast. We appreciated the way they all were working together. It seemed that the two senior staff members, assuming they are management were letting the staff know they were doing a great job. The moral seemed very good among them all. Even though they were swamped we didn't wait more than 4 or 5 minutes for 3 drinks and 3 sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
My family takes a lot of road trips, and in that, I have been to many Dunkin Donuts. This Dunkin Donuts in Murrysville is by far the best one I have been to. They never make mistakes on my order, the customer service is very welcoming and kind, and I have yet to be disappointed or dissatisfied. :)
Atmosphere: 5
Food: 5
Service: 5
Dough nuts good drinks. Butt busy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
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