This is the best restaurant I’ve been to in a long time. People complain in the comments but honestly they haven’t been to a restaurant before. The food is exquisite. The service is amazing. The atmosphere is completely authentic and covered in plants and beautiful lights. The music is quiet, the windows let in lots of natural light and I’m going to be in a good mood for the rest of the day. So, so. So good. Haters will hate!! Amazing restaurant. 10 stars.
Atmosphere: 5
Food: 5
Service: 5
Ari Knott
The decor is beautiful and creates a nice atmosphere, but I really dislike that there are no physical menus and no servers. There is no one to ask questions to and you don't feel very welcome. The food is decent, nothing special, and definitely not worth the price. I would also never get the sesame trout again. It was full of bones, I literally had to pick at least one out every bite.
Atmosphere: 3
Food: 2
Service: 1
Ryan
I can understand some of the reviews but I personally really like this restaurant and think the 1 stars are way overblown or being overly harsh. The food is good and the staff are friendly contrary to reviews.
Atmosphere: 5
Food: 5
Service: 4
Narb Patrol
Not quite sure why there is a 20% gratuity added to all dine in orders when you don’t even interact with a waiter to place your order. It feels like a scam. Then on the receipt they have a suggested tips breakdown option on top of the 20% gratuity that’s automatically added! If you have a question about a dish before you order, you have to get up and ask the person behind the counter or flag them down while they’re running food to the other tables. Not a good experience at all. I wouldn’t recommend takeout either, the food is not worth it for the price.
Atmosphere: 2
Food: 2
Service: 1
Juliet Leonard
I agree with the last review, FLASH over substance. This is my second time visiting(bad move). I adore the atmosphere;, The lights, the plants, the music. However, the place is empty just like the last time?? I mean the last time was a Thursday night and maybe two or three other tables came in with us, But today there was one other table for lunch. THE FLASH —> That’s how they lure you in, once you sit down, it’s all downhill. It’s completely true that you barely see a server the entire experience. They come over with water and a QR code; you order through your phone and extremely small portions for the price are brought to the table. We (2 adults) ordered crab fried rice, and shrimp pad Thai. One drink, a 12oz glass filled with ice, of coke ($4 and no refills). After you place your order on your phone, the server brings your food and leaves - never to return. No checking on the meals or asking if you want a refill - just no communication or further interaction. Once you finish your meal, you pay through the app and a 20% gratuity is added…. 20%?????? Virtually no interaction, server never said hello, never told us his name, didn’t even tell us how to order. I just saw the QR code pointed and he shook his head yes. At one point, I said “I don’t think he speaks English” to my husband…. 🤷🏼♀️ I’ll never know cause I’m never going back. The atmosphere just is not worth the value. I have to agree with the last reviewer. The food is the same level as Thai takeout, nothing fancy or special. Lunch for two today cost was insane at $75!!!! No alcohol, no appetizers no dessert.
However, they do use Polish pottery from the store pottery corner next-door(if you order tea). Now, if you’re in this quaint town and you wanna visit somewhere nice and you like art, Martha at The pottery corner is a sweetheart. Her Polish pottery inventory is stunning and she takes the time to tell you all about it. It’s really worth a look and at least a 15 minute walk-through this store. I think you’ll be pleasantly surprised and end up staying 30 to an hour.
As far as Coco Thai - BUYER BEWARE!!!! Seriously, try the tavern or the restaurant on the corner or even the pizza place - I’m sure any will be better. If you’re really craving Thai food drive the 30 minutes into Philly and find some place with more value. You’ll be really disappointed if you eat here. I will not be going back. Frankly, I don’t know how they stay in business??
Atmosphere: 5
Food: 3
Service: 1
The Anonymous Gourmand
Flash over substance. Though very instagramable and aesthetically pleasing to be there, there's not much else to say in favor of Coco Thai Bistro. When entering, it appeared empty of all customers and staff, only after wandering around did I realize I was supposed to go upstairs and find the one person working in the front of house. That was the only human interaction I had from that point forward as I ordered my food via a QR code. The food itself was solid, but certainly not worth the price as it was equivalent to cheap takeout in quality. To my surprise, there is an automatic 20% gratuity added to the already high price. Seeing as gratuity is meant for service and I interacted with no waiter, this frustrated me further.
Atmosphere: 3
Food: 2
Service: 2
Tiasha Hill
This placevis absolutely beautiful but customer service is very lacking. When my sister and I walked we were told to go upstairs to dine. I asked for a table for two and the guy who seated us disappointed much. He brings over a QR code to get menu and leaves. Inside QR we scanned it has a call button to call server to table. I had questions about menu because I never been to this establishment...he says our menu is just like other Thai food places. Ummmmm wrf does that mean..I see on menu if you want your sauce on the side it's an additional $5 smh. I have never seen anything served on the side have an additional cost. Again server very nonchalant... Food was delicious but I will never go back because of service. Atmosphere was beautiful with all the plants
Atmosphere: 5
Food: 4
Service: 2
J. Pearson (J. Pearson)
The food was delicious. Service was very bad. My husband and I visited the restaurant for the first time last Friday. During our visit, we waited a very long time for the waiter to tell us that we needed to use a QR code to place our order. He spent time socializing with a guest instead of providing the information in a timely manner. Next, he did not check on us—the entire dinner. We had to motion for him to come to our table. Please note, the restaurant wasn’t busy at the time.
Atmosphere: 3
Food: 4
Service: 1
cristiana mack
My husband and I went to dinner to celebrate, but the experience was extremely disappointing. My husband is a person of color, and at first, we were brought to be seated in the back. After I complained, we were moved to the front where everyone else was seated.
We ordered two dishes, but my husband’s meal never arrived. After waiting for an hour, he was so upset that we decided to leave. On the way out, I asked what had happened (you have to order through your phone at this restaurant), and the waiter said there had been two identical orders. When I asked why neither of them was ever served, she simply replied, “I don’t know.” No explanation. No apology. Nothing.
Super disappointed and will not be returning
Atmosphere: 1
Food: 1
Service: 1
Fred Kunda
Delicious. Indoor vibe is cool and full of tons of greenery
This is the best restaurant I’ve been to in a long time. People complain in the comments but honestly they haven’t been to a restaurant before. The food is exquisite. The service is amazing. The atmosphere is completely authentic and covered in plants and beautiful lights. The music is quiet, the windows let in lots of natural light and I’m going to be in a good mood for the rest of the day. So, so. So good. Haters will hate!! Amazing restaurant. 10 stars.
Atmosphere: 5
Food: 5
Service: 5
The decor is beautiful and creates a nice atmosphere, but I really dislike that there are no physical menus and no servers. There is no one to ask questions to and you don't feel very welcome. The food is decent, nothing special, and definitely not worth the price. I would also never get the sesame trout again. It was full of bones, I literally had to pick at least one out every bite.
Atmosphere: 3
Food: 2
Service: 1
I can understand some of the reviews but I personally really like this restaurant and think the 1 stars are way overblown or being overly harsh. The food is good and the staff are friendly contrary to reviews.
Atmosphere: 5
Food: 5
Service: 4
Not quite sure why there is a 20% gratuity added to all dine in orders when you don’t even interact with a waiter to place your order. It feels like a scam. Then on the receipt they have a suggested tips breakdown option on top of the 20% gratuity that’s automatically added! If you have a question about a dish before you order, you have to get up and ask the person behind the counter or flag them down while they’re running food to the other tables. Not a good experience at all. I wouldn’t recommend takeout either, the food is not worth it for the price.
Atmosphere: 2
Food: 2
Service: 1
I agree with the last review, FLASH over substance. This is my second time visiting(bad move). I adore the atmosphere;, The lights, the plants, the music. However, the place is empty just like the last time?? I mean the last time was a Thursday night and maybe two or three other tables came in with us, But today there was one other table for lunch.
THE FLASH —> That’s how they lure you in, once you sit down, it’s all downhill. It’s completely true that you barely see a server the entire experience. They come over with water and a QR code; you order through your phone and extremely small portions for the price are brought to the table.
We (2 adults) ordered crab fried rice, and shrimp pad Thai. One drink, a 12oz glass filled with ice, of coke ($4 and no refills). After you place your order on your phone, the server brings your food and leaves - never to return. No checking on the meals or asking if you want a refill - just no communication or further interaction.
Once you finish your meal, you pay through the app and a 20% gratuity is added…. 20%?????? Virtually no interaction, server never said hello, never told us his name, didn’t even tell us how to order. I just saw the QR code pointed and he shook his head yes. At one point, I said “I don’t think he speaks English” to my husband…. 🤷🏼♀️ I’ll never know cause I’m never going back. The atmosphere just is not worth the value. I have to agree with the last reviewer. The food is the same level as Thai takeout, nothing fancy or special. Lunch for two today cost was insane at $75!!!! No alcohol, no appetizers no dessert.
However, they do use Polish pottery from the store pottery corner next-door(if you order tea). Now, if you’re in this quaint town and you wanna visit somewhere nice and you like art, Martha at The pottery corner is a sweetheart. Her Polish pottery inventory is stunning and she takes the time to tell you all about it. It’s really worth a look and at least a 15 minute walk-through this store. I think you’ll be pleasantly surprised and end up staying 30 to an hour.
As far as Coco Thai - BUYER BEWARE!!!! Seriously, try the tavern or the restaurant on the corner or even the pizza place - I’m sure any will be better. If you’re really craving Thai food drive the 30 minutes into Philly and find some place with more value. You’ll be really disappointed if you eat here.
I will not be going back. Frankly, I don’t know how they stay in business??
Atmosphere: 5
Food: 3
Service: 1
Flash over substance. Though very instagramable and aesthetically pleasing to be there, there's not much else to say in favor of Coco Thai Bistro. When entering, it appeared empty of all customers and staff, only after wandering around did I realize I was supposed to go upstairs and find the one person working in the front of house. That was the only human interaction I had from that point forward as I ordered my food via a QR code. The food itself was solid, but certainly not worth the price as it was equivalent to cheap takeout in quality. To my surprise, there is an automatic 20% gratuity added to the already high price. Seeing as gratuity is meant for service and I interacted with no waiter, this frustrated me further.
Atmosphere: 3
Food: 2
Service: 2
This placevis absolutely beautiful but customer service is very lacking. When my sister and I walked we were told to go upstairs to dine. I asked for a table for two and the guy who seated us disappointed much. He brings over a QR code to get menu and leaves. Inside QR we scanned it has a call button to call server to table. I had questions about menu because I never been to this establishment...he says our menu is just like other Thai food places. Ummmmm wrf does that mean..I see on menu if you want your sauce on the side it's an additional $5 smh. I have never seen anything served on the side have an additional cost. Again server very nonchalant...
Food was delicious but I will never go back because of service. Atmosphere was beautiful with all the plants
Atmosphere: 5
Food: 4
Service: 2
The food was delicious. Service was very bad. My husband and I visited the restaurant for the first time last Friday. During our visit, we waited a very long time for the waiter to tell us that we needed to use a QR code to place our order. He spent time socializing with a guest instead of providing the information in a timely manner. Next, he did not check on us—the entire dinner. We had to motion for him to come to our table. Please note, the restaurant wasn’t busy at the time.
Atmosphere: 3
Food: 4
Service: 1
My husband and I went to dinner to celebrate, but the experience was extremely disappointing. My husband is a person of color, and at first, we were brought to be seated in the back. After I complained, we were moved to the front where everyone else was seated.
We ordered two dishes, but my husband’s meal never arrived. After waiting for an hour, he was so upset that we decided to leave. On the way out, I asked what had happened (you have to order through your phone at this restaurant), and the waiter said there had been two identical orders. When I asked why neither of them was ever served, she simply replied, “I don’t know.” No explanation. No apology. Nothing.
Super disappointed and will not be returning
Atmosphere: 1
Food: 1
Service: 1
Delicious. Indoor vibe is cool and full of tons of greenery
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
A hidden gem in the main lin
Atmosphere: 5
Food: 5
Service: 5
Lovely, fresh food, tastefully and tastely done. I like this place a lot. I recommend the salmon and just about everthing else. I WILL return.
Atmosphere: 5
Food: 5
Service: 4
Expensive but below average food. Even chicken satai was a disappointment
Atmosphere: 4
Food: 2
Service: 4
Love the food, vibe, plants and everything!
Atmosphere: 5
Food: 5
Service: 5
Delicious!
Atmosphere: 3
Food: 5
Service: 5
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