If you don’t want indigestion, don’t eat here.My family used to regard Coco Thai Bistro as something we were proud to have in our hometown. The food was lovingly prepared, the space and staff warm and inviting.Something awful has happened to this establishment in the last few years. Dining in has become a reliably miserable affair, with no menus and the barest of unfriendly table service. Still, there was takeout.For us, the final nail in Coco Thai’s coffin was their refusal last week to issue a refund for two carryout entrees that weren’t what we ordered.I have perhaps never witnessed such disdain by a merchant for both its customers and employees as in Coco Thai’s written offer to refund me only the tip I paid for the entire meal rather than the charge for the bungled entrees — essentially asking me to claw a partial refund solely from the tip jar. I declined the restaurant’s offer and am instead disputing the charge through the card issuer.
Atmosphere: 1
Food: 3
Service: 1
DGR
Went there at 8pm to sit and eat. The woman said the kitchen closes at 7. I asked why it says 9pm on the website and she said “yeah, I know”. The front door was open and even had a sign hanging that said “open”.We also told her we tried calling twice and no one answered. She said “yeah, not enough people here to answer”Disappointing to say the least.Change your website and your google page.You took the time to put it on your door. But too late for someone who drives and parks.Used to love this place. Heading to Rudees Thai in Wynnewood now. They have bogger portions and nicer people. Bye bye.
Atmosphere: 5
Food: 1
Service: 1
Anita Juma
This is the second time in a row that I’ve ordered pad thai spicy level 4 and have received one without any chili on it. Extremely disappointed to where I will now be ordering from elsewhere.
Atmosphere: 5
Food: 1
Service: 1
Tina Obi
Prices are too high and tip is
Atmosphere: 3
Food: 3
Service: 3
James A
Tastes fine but extremely expensive Thai food. In the end, the business model comes across as greedy. Just ordering two entrees is guaranteed to cost a $50 minimum after tip & tax. That's not including: a salad, drink, appetizer, or dessert. After add-ons, a entree will likely cost $30+. Many good Thai places charge about half of that. Then there's the tip situation: you're forced to give at least a 20% gratuity. Ordering is done via cell phone, so there's no incentive for the waiters to provide quality service (since a good tip is already locked in). On the positive side: the interior design is really beautiful. Really. It's impressive. But five stars for Atmosphere isn't enough. Overall, still one star.
Atmosphere: 5
Food: 1
Service: 1
Begum Slayyeh
As others have mentioned, I remember the quality of the food being better in the past.I’ve been ordering from Coco Thai Bistro for two years now, and while the prices are steep, I found it to be good Thai food for a suburban restaurant. Tonight I ordered the pad see ew, and it just didn’t have much flavor or substance to it. The presentation was even different. There used to be more egg in the stir fry, vegetables sautéed well and the meat chopped finely. This time it was the opposite, with vegetables quite prominent, very few egg, and a few pieces of meat cut large and awkwardly thrown in. It seemed like it wasn’t stir fried as long as it would take to let the ingredients cook, and become a flavorful dish.Echoing the other reviewer, like calm down Begum, it’s just noodles? But I rarely eat out and love thai, and for arguably, the most expensive Thai food I’ve had anywhere (and I’m from California!), I just expect better.Also, if you want take out you have to order off of their website with a credit card. If you order by calling the store, they said you have to pay in cash. That was just annoying bc while out and picking up a quick take out the last thing most people want to do is stop somewhere and navigate a website. Most other places, I just call and give my order. I also did not realize there is an automatic 20% gratuity — I walked in and picked up my paper bag from a kid watching her iPad. What service?I hope the owners take these reviews into consideration because I feel far less likely to consider Coco Thai anymore given my experience and those I’ve read from others.
Atmosphere: 3
Food: 2
Service: 1
Ben Garnitz
For all they hype about this place, my experience was mediocre at best. There is an automatic 20% gratuity charged to your order, which at first I was fine with because that's what I normally tip. But the entire waiter process is done through your phone. Tip is generally contingent on having a good experience with the wait staff, which was nonexistent. I got the Pad Thai which was solid but not great and certainly not worth $22. It tasted akin to classic takeout Pad Thai that I could have gotten for half the price. I gave 2 stars because the experience and food is not worth the price. The atmosphere is very calm and aesthetically pleasing with lots of plants which was certainly the highlight. Mediocre, pricy, instagramable.
Atmosphere: 5
Food: 3
Service: 3
Mike S
the owner is super rude and they charge you %20 tip despite lack of service or ability to change tip. do not go
Atmosphere: 3
Food: 3
Service: 1
Morgan Frechie
Phone automated ordering system which is cool. Delicious fresh and flavorful.Not too spicyGluten free knowledge and gluten free options include green apple salad and curry dishes.
Atmosphere: 5
Food: 5
Service: 5
Dana Oliver
This restaurant is absolutely divine. You’re greeted warmly from the very moment you step inside this gem for Thai food lovers. Love the lush plants that outfit the space from top to bottom. And I didn’t spot a single gnat! Sadly the plants aren’t for sale, but they should reconsider that. The restroom is also beautifully decorated and cleaned. I ordered the shrimp dumplings, pan seared striped bass and Thai iced tea and devoured everything. Great for a solo lunch, date or weekend meal with friends or family. I can’t wait to go back!
Has the Udon noodles, Pad Thai, Fried Rice and Coco Thai Basil. All with chickenFood was avg for the Pad Thai, below average for the fried rice. All chicken was dry and overcooked. Fried rice was most disappointing.Service was a bit shocking. Roof was leaking and left a wet table and floor next to us. One of the mason jars that was on the table was filled from the dripping water. Not even and attempt to mop it up or leave a sign indicating wet/slippery. Host on the phone told us to just come in for dinner and didn't need a reservation as it wasn't busy but hosy on the dining floor looked at me as if I had something offensive when I relayed what host on the phone said ( one was female the other was male).Lastly, the automatic gratuity of 20% on prices that are already high seemed presumptuous. Dinner for 4 was $120 including tax and tip. Insane.We were a party of 4, asked for a small plate for my 3 y/o. Flatly denied. Offered a take out box instead. Ran out of water with no refill on the carafe.Not going back
Atmosphere: 2
Food: 3
Service: 2
Sarah Clair
I come back several times a year to visit my parents and ever since Coco Thai has been open ours been fresh, delicious, and somewhat expensive. This trip, the prices have gone up yet again and it seems some of the quality may be… lacking. Not sure what is going on: I ordered Evil Fried Rice and my sister ordered a curry. Her meal was delicious with lots of vegetables and flavor. My fried rice was lacking in flavor and visual appearance.Bear with me- it’s just fried rice right? Well it costs about $22 or more depending on what you add. In the past the rice has been colorful with vegetables and eggs. But todays rice was mostly vegetables, a fair amount of chicken (that’s all fine), and a small amount of dried and old seeming eggs.Maybe it was just my dish tonight, maybe it we just a fluke.Our takeout order was right on time and easy to manage.
Joe L.
My wife wanted to go there for her birthday. We had been to this restaurant for dinner before but it has changed and not for the better. First, we had to use our phones for the menu and ordering. The waiter never spoke to us at all. Also on the phone menu was a message that a 20% tip would be included on the bill. For what? Also we were seated by the front window, which was drafty and it was a very cold night. Those windows need to be repaired or replaced. My wife told me after the dinner that she saw a live half inch bug on the wall behind me. We were charged a $5 byob fee, which was added to the bill before taxes & tip were added. That is not right. We will not be back! ??
Atmosphere: 3
Food: 4
Service: 2
Saba Madhoun
Sunday closes at 9 pm. Says on their door and Google. Walked in at 7:45 and they told us they’re closed.
Service: 1
Bill Moller
Such a special spot. The hanging lights are warmly welcoming. It's a wonderful date place with a cozy atmosphere and wonderful menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pad Thai Shrimp, Stir-Fried Quinoa With
If you don’t want indigestion, don’t eat here.My family used to regard Coco Thai Bistro as something we were proud to have in our hometown. The food was lovingly prepared, the space and staff warm and inviting.Something awful has happened to this establishment in the last few years. Dining in has become a reliably miserable affair, with no menus and the barest of unfriendly table service. Still, there was takeout.For us, the final nail in Coco Thai’s coffin was their refusal last week to issue a refund for two carryout entrees that weren’t what we ordered.I have perhaps never witnessed such disdain by a merchant for both its customers and employees as in Coco Thai’s written offer to refund me only the tip I paid for the entire meal rather than the charge for the bungled entrees — essentially asking me to claw a partial refund solely from the tip jar. I declined the restaurant’s offer and am instead disputing the charge through the card issuer.
Atmosphere: 1
Food: 3
Service: 1
Went there at 8pm to sit and eat. The woman said the kitchen closes at 7. I asked why it says 9pm on the website and she said “yeah, I know”. The front door was open and even had a sign hanging that said “open”.We also told her we tried calling twice and no one answered. She said “yeah, not enough people here to answer”Disappointing to say the least.Change your website and your google page.You took the time to put it on your door. But too late for someone who drives and parks.Used to love this place. Heading to Rudees Thai in Wynnewood now. They have bogger portions and nicer people. Bye bye.
Atmosphere: 5
Food: 1
Service: 1
This is the second time in a row that I’ve ordered pad thai spicy level 4 and have received one without any chili on it. Extremely disappointed to where I will now be ordering from elsewhere.
Atmosphere: 5
Food: 1
Service: 1
Prices are too high and tip is
Atmosphere: 3
Food: 3
Service: 3
Tastes fine but extremely expensive Thai food. In the end, the business model comes across as greedy. Just ordering two entrees is guaranteed to cost a $50 minimum after tip & tax. That's not including: a salad, drink, appetizer, or dessert. After add-ons, a entree will likely cost $30+. Many good Thai places charge about half of that. Then there's the tip situation: you're forced to give at least a 20% gratuity. Ordering is done via cell phone, so there's no incentive for the waiters to provide quality service (since a good tip is already locked in). On the positive side: the interior design is really beautiful. Really. It's impressive. But five stars for Atmosphere isn't enough. Overall, still one star.
Atmosphere: 5
Food: 1
Service: 1
As others have mentioned, I remember the quality of the food being better in the past.I’ve been ordering from Coco Thai Bistro for two years now, and while the prices are steep, I found it to be good Thai food for a suburban restaurant. Tonight I ordered the pad see ew, and it just didn’t have much flavor or substance to it. The presentation was even different. There used to be more egg in the stir fry, vegetables sautéed well and the meat chopped finely. This time it was the opposite, with vegetables quite prominent, very few egg, and a few pieces of meat cut large and awkwardly thrown in. It seemed like it wasn’t stir fried as long as it would take to let the ingredients cook, and become a flavorful dish.Echoing the other reviewer, like calm down Begum, it’s just noodles? But I rarely eat out and love thai, and for arguably, the most expensive Thai food I’ve had anywhere (and I’m from California!), I just expect better.Also, if you want take out you have to order off of their website with a credit card. If you order by calling the store, they said you have to pay in cash. That was just annoying bc while out and picking up a quick take out the last thing most people want to do is stop somewhere and navigate a website. Most other places, I just call and give my order. I also did not realize there is an automatic 20% gratuity — I walked in and picked up my paper bag from a kid watching her iPad. What service?I hope the owners take these reviews into consideration because I feel far less likely to consider Coco Thai anymore given my experience and those I’ve read from others.
Atmosphere: 3
Food: 2
Service: 1
For all they hype about this place, my experience was mediocre at best. There is an automatic 20% gratuity charged to your order, which at first I was fine with because that's what I normally tip. But the entire waiter process is done through your phone. Tip is generally contingent on having a good experience with the wait staff, which was nonexistent. I got the Pad Thai which was solid but not great and certainly not worth $22. It tasted akin to classic takeout Pad Thai that I could have gotten for half the price. I gave 2 stars because the experience and food is not worth the price. The atmosphere is very calm and aesthetically pleasing with lots of plants which was certainly the highlight. Mediocre, pricy, instagramable.
Atmosphere: 5
Food: 3
Service: 3
the owner is super rude and they charge you %20 tip despite lack of service or ability to change tip. do not go
Atmosphere: 3
Food: 3
Service: 1
Phone automated ordering system which is cool. Delicious fresh and flavorful.Not too spicyGluten free knowledge and gluten free options include green apple salad and curry dishes.
Atmosphere: 5
Food: 5
Service: 5
This restaurant is absolutely divine. You’re greeted warmly from the very moment you step inside this gem for Thai food lovers. Love the lush plants that outfit the space from top to bottom. And I didn’t spot a single gnat! Sadly the plants aren’t for sale, but they should reconsider that. The restroom is also beautifully decorated and cleaned. I ordered the shrimp dumplings, pan seared striped bass and Thai iced tea and devoured everything. Great for a solo lunch, date or weekend meal with friends or family. I can’t wait to go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Dumplings
Restaurantji Recommends
Has the Udon noodles, Pad Thai, Fried Rice and Coco Thai Basil. All with chickenFood was avg for the Pad Thai, below average for the fried rice. All chicken was dry and overcooked. Fried rice was most disappointing.Service was a bit shocking. Roof was leaking and left a wet table and floor next to us. One of the mason jars that was on the table was filled from the dripping water. Not even and attempt to mop it up or leave a sign indicating wet/slippery. Host on the phone told us to just come in for dinner and didn't need a reservation as it wasn't busy but hosy on the dining floor looked at me as if I had something offensive when I relayed what host on the phone said ( one was female the other was male).Lastly, the automatic gratuity of 20% on prices that are already high seemed presumptuous. Dinner for 4 was $120 including tax and tip. Insane.We were a party of 4, asked for a small plate for my 3 y/o. Flatly denied. Offered a take out box instead. Ran out of water with no refill on the carafe.Not going back
Atmosphere: 2
Food: 3
Service: 2
I come back several times a year to visit my parents and ever since Coco Thai has been open ours been fresh, delicious, and somewhat expensive. This trip, the prices have gone up yet again and it seems some of the quality may be… lacking. Not sure what is going on: I ordered Evil Fried Rice and my sister ordered a curry. Her meal was delicious with lots of vegetables and flavor. My fried rice was lacking in flavor and visual appearance.Bear with me- it’s just fried rice right? Well it costs about $22 or more depending on what you add. In the past the rice has been colorful with vegetables and eggs. But todays rice was mostly vegetables, a fair amount of chicken (that’s all fine), and a small amount of dried and old seeming eggs.Maybe it was just my dish tonight, maybe it we just a fluke.Our takeout order was right on time and easy to manage.
My wife wanted to go there for her birthday. We had been to this restaurant for dinner before but it has changed and not for the better. First, we had to use our phones for the menu and ordering. The waiter never spoke to us at all. Also on the phone menu was a message that a 20% tip would be included on the bill. For what? Also we were seated by the front window, which was drafty and it was a very cold night. Those windows need to be repaired or replaced. My wife told me after the dinner that she saw a live half inch bug on the wall behind me. We were charged a $5 byob fee, which was added to the bill before taxes & tip were added. That is not right. We will not be back! ??
Atmosphere: 3
Food: 4
Service: 2
Sunday closes at 9 pm. Says on their door and Google. Walked in at 7:45 and they told us they’re closed.
Service: 1
Such a special spot. The hanging lights are warmly welcoming. It's a wonderful date place with a cozy atmosphere and wonderful menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pad Thai Shrimp, Stir-Fried Quinoa With