3 months ago, the food and drinks are decent so we have been going here every week but today, the person on the drive-through couldnt understand anything I say and when we got our drinks, the coffee taste burnt, my latte taste like the barista just poured half bottle of syrup. The only thing we are able to drink is the lemonade.
Atmosphere: 2
Food: 1
Service: 1
Bazinga 1316
Coffee always tastes burnt and watered down
Marcus Rolle
Todays visit to o Dunkin' was a good experience.
Atmosphere: 4
Food: 4
Service: 4
L KGB
I think someone needs to take the time out and clean the windows to windows are so filthy looks like they're closed up either that or if women don't want to clean it up let him hire a man to clean it up windows are filthy as hell. Let's put it this way if they wouldn't have the sign that says drive-thru lit up the way windows are so filthy you would think the place was closed down end of my story.
Atmosphere: 1
Food: 4
Service: 4
Bill Garrison
Great coffee and great iced coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Sonia
Hi, I just wanted to share my experience because I’ve been really disappointed with the customer service lately — especially from one male employee with half brown and white colored hair.
I asked him nicely for a mix-and-match box of munchkins, and instead of just helping, he snatched the box from me and started murmuring under his breath. I still said “thank you” and even apologized, but he just rolled his eyes, slammed the window shut, and turned away like I had asked for free food or something.
This isn’t the first time he’s acted this way either. Every time I ask for something specific, he replies in a rude tone like, “I can’t make it, sorry,” with zero courtesy. It’s honestly frustrating because as a paying customer, I don’t think it’s too much to expect a bit of respect.
I really hope this gets addressed, because it makes the whole experience unpleasant.
Thanks for listening.
Atmosphere: 1
Food: 3
Service: 1
Laura Jenkins
Never get the order right, even when you order through app. Most recently order 25 munchkins in glazed and glazed chocolate, NO blueberry we don't like blueberries, yet over half the box was filled with blueberry munchkins.
Kalli Fraser (Kalleh)
Despite how crazy busy they get, my local Dunkin is always friendly and accommodating to my order :)
Atmosphere: 5
Food: 5
Service: 5
Megan Moser
Every time I stop here to grab a bagel, they are stale. The coffee usually is fine, and the service is quick with the double windows. But if you're looking for a bagel or sandwich, go elsewhere.
Atmosphere: 3
Food: 1
Service: 3
Monica Anglemeyer
They said today they no longer support the police with coffees. Not to mention they are rude!
I stop almost every morning. They know my order and have it ready. Always very friendly.
Atmosphere: 5
Food: 5
Service: 5
Randy Uhler
Nice quiet place to relax and enjoy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese, Muffins, Loaded Hash Browns
Emre
Cool employees, the one dude that works the day shift is mad cool.
Atmosphere: 5
Food: 5
Service: 5
Greg Wintle
Placed a mobile order at the drive-thru. When we got there, staff seemed to have no idea what donuts we had ordered. Guy at the window placed my drinks down on the counter & motioned for me to pick them up instead of handing them to me. Was about to send us on our way without the donuts we ordered, & when I told him (nicely) he gave us the wrong donut(s) with a bit of an attitude. Be wary when visiting this Dunkin’ location.
3 months ago, the food and drinks are decent so we have been going here every week but today, the person on the drive-through couldnt understand anything I say and when we got our drinks, the coffee taste burnt, my latte taste like the barista just poured half bottle of syrup. The only thing we are able to drink is the lemonade.
Atmosphere: 2
Food: 1
Service: 1
Coffee always tastes burnt and watered down
Todays visit to o Dunkin' was a good experience.
Atmosphere: 4
Food: 4
Service: 4
I think someone needs to take the time out and clean the windows to windows are so filthy looks like they're closed up either that or if women don't want to clean it up let him hire a man to clean it up windows are filthy as hell. Let's put it this way if they wouldn't have the sign that says drive-thru lit up the way windows are so filthy you would think the place was closed down end of my story.
Atmosphere: 1
Food: 4
Service: 4
Great coffee and great iced coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Hi, I just wanted to share my experience because I’ve been really disappointed with the customer service lately — especially from one male employee with half brown and white colored hair.
I asked him nicely for a mix-and-match box of munchkins, and instead of just helping, he snatched the box from me and started murmuring under his breath. I still said “thank you” and even apologized, but he just rolled his eyes, slammed the window shut, and turned away like I had asked for free food or something.
This isn’t the first time he’s acted this way either. Every time I ask for something specific, he replies in a rude tone like, “I can’t make it, sorry,” with zero courtesy. It’s honestly frustrating because as a paying customer, I don’t think it’s too much to expect a bit of respect.
I really hope this gets addressed, because it makes the whole experience unpleasant.
Thanks for listening.
Atmosphere: 1
Food: 3
Service: 1
Never get the order right, even when you order through app. Most recently order 25 munchkins in glazed and glazed chocolate, NO blueberry we don't like blueberries, yet over half the box was filled with blueberry munchkins.
Despite how crazy busy they get, my local Dunkin is always friendly and accommodating to my order :)
Atmosphere: 5
Food: 5
Service: 5
Every time I stop here to grab a bagel, they are stale. The coffee usually is fine, and the service is quick with the double windows. But if you're looking for a bagel or sandwich, go elsewhere.
Atmosphere: 3
Food: 1
Service: 3
They said today they no longer support the police with coffees. Not to mention they are rude!
Restaurantji Recommends
I stop almost every morning. They know my order and have it ready. Always very friendly.
Atmosphere: 5
Food: 5
Service: 5
Nice quiet place to relax and enjoy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese, Muffins, Loaded Hash Browns
Cool employees, the one dude that works the day shift is mad cool.
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order at the drive-thru. When we got there, staff seemed to have no idea what donuts we had ordered. Guy at the window placed my drinks down on the counter & motioned for me to pick them up instead of handing them to me. Was about to send us on our way without the donuts we ordered, & when I told him (nicely) he gave us the wrong donut(s) with a bit of an attitude. Be wary when visiting this Dunkin’ location.
Atmosphere: 1
Food: 3
Service: 1
Long wait cold sandwich I got
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese
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