Every time I go there, I ask for extra sauce on the side for my sandwich. Every single time, they have made sure that I got that extra side of sauce. This team does a great job getting orders correct.
Atmosphere: 5
Food: 5
Service: 5
Nicole Lienert
I ordered a French dip sandwich. There was nobody in the drive-through line, but me nobody in the parking lot not a single car. The girl the cashiers window was very nice. I got home three minutes away after working a 10 hour shift out in this freezing cold weather and the sandwich was cold. The cheese wasn't melted. The bun was stale. There was no sauce or napkins in the bag, so I got no apologies. I got attitude from both people I talked to Stephanie was the name of the manager that got on the phone nothing but attitude I've worked in the food industry and that is not how you deal with crappy food and crappy service.
Food: 1
Service: 3
Devin Smalls
Filed a complaint, about a week ago. About my experience through drive through still haven’t spoken with TIFFANY that’s supposedly their district manager nor have I heard anything from corporate. This establishment is horrible from the top on down
Service: 1
Casie Woods
The cheese on the beef and cheddar was barely warm. The meat was cold. Just very disappointed
Food: 1
Service: 5
Chase Lucas
Food and service is always amazing.
Atmosphere: 5
Food: 5
Service: 5
Patty Waters
Awful food..
Emily Reynolds
Who did this?
Atmosphere: 3
Food: 3
Service: 4
Random_ Gacha
The changes in staff an management have restored my faith this store is my favorite location! Best crew, best food! Aria and Tiffany are so pleasant and just friendly! Always the best service!
Atmosphere: 5
Food: 5
Service: 5
Ivy_ lolz
Just boring, but it's fast food so what do you expect
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Loaded Curly Fries, Arby's Medium Dr Pepper, Curly Fries Large, Mozzarella Sticks 4 Ea
Mechelle Mayer
Order chicken blt meal, and hubby ordered 2 for $6 sandwiches, payed ,asked to pull around order would be a min (15 min to be exact) say thanks and off we go, reach in for a fry cold, and said ehh we don't really eat frys so not a huge deal, get home and imagine no chicken on a chicken blt...called and Mgr was very rude, accused me of being aggressive, I wasn't to upset until then, I mean I paid almost 12 bucks for a meal with cold fry and no chicken on a chicken blt, wouldn't even have minded if it would've been bacon that was missing but the chicken.Afterr Mgr was so rude decided to call customer service, mind you this incident happened in March 2024, customer service apologizes and is sending 2 sandwich coupons, here we are end mid July 2024, no coupons and 2 more calls to customer service, NO COUPONS. If store level is rude , customer service can't send a coupon in the mail in 4 MONTHS, wonder what corporate is like, lol, Arby's WAS a favorite go to, but no more. The store in question is located in New Brighton Pennsylvania. I just feel like Arbys is saying who cares about what happened, we do not need your patronage! Message was recieved loud and clear. We are no longer Arbys fans! Still no coupons...
I have been here multiple times it takes forever to get your food and I never get the correct order
Atmosphere: 1
Food: 1
Service: 1
Katrina Atkinson
This place is disgusting. Food was horrible and made me sick. The manager was rude too when I called to complain about it. Worst place ever
catherine hoschar
30 minute wait in drive thru. Had to go in to get my food. As did multiple other customers. It was all cold. Multiple items missing. Items wrong. No sauces that are on the receipt were added. 30 minutes to get an answer via phone. Whoever answered was very rude. Big fat FAIL.
Every time I go there, I ask for extra sauce on the side for my sandwich. Every single time, they have made sure that I got that extra side of sauce. This team does a great job getting orders correct.
Atmosphere: 5
Food: 5
Service: 5
I ordered a French dip sandwich. There was nobody in the drive-through line, but me nobody in the parking lot not a single car. The girl the cashiers window was very nice. I got home three minutes away after working a 10 hour shift out in this freezing cold weather and the sandwich was cold. The cheese wasn't melted. The bun was stale. There was no sauce or napkins in the bag, so I got no apologies. I got attitude from both people I talked to Stephanie was the name of the manager that got on the phone nothing but attitude I've worked in the food industry and that is not how you deal with crappy food and crappy service.
Food: 1
Service: 3
Filed a complaint, about a week ago. About my experience through drive through still haven’t spoken with TIFFANY that’s supposedly their district manager nor have I heard anything from corporate. This establishment is horrible from the top on down
Service: 1
The cheese on the beef and cheddar was barely warm. The meat was cold. Just very disappointed
Food: 1
Service: 5
Food and service is always amazing.
Atmosphere: 5
Food: 5
Service: 5
Awful food..
Who did this?
Atmosphere: 3
Food: 3
Service: 4
The changes in staff an management have restored my faith this store is my favorite location! Best crew, best food! Aria and Tiffany are so pleasant and just friendly! Always the best service!
Atmosphere: 5
Food: 5
Service: 5
Just boring, but it's fast food so what do you expect
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Loaded Curly Fries, Arby's Medium Dr Pepper, Curly Fries Large, Mozzarella Sticks 4 Ea
Order chicken blt meal, and hubby ordered 2 for $6 sandwiches, payed ,asked to pull around order would be a min (15 min to be exact) say thanks and off we go, reach in for a fry cold, and said ehh we don't really eat frys so not a huge deal, get home and imagine no chicken on a chicken blt...called and Mgr was very rude, accused me of being aggressive, I wasn't to upset until then, I mean I paid almost 12 bucks for a meal with cold fry and no chicken on a chicken blt, wouldn't even have minded if it would've been bacon that was missing but the chicken.Afterr Mgr was so rude decided to call customer service, mind you this incident happened in March 2024, customer service apologizes and is sending 2 sandwich coupons, here we are end mid July 2024, no coupons and 2 more calls to customer service, NO COUPONS. If store level is rude , customer service can't send a coupon in the mail in 4 MONTHS, wonder what corporate is like, lol, Arby's WAS a favorite go to, but no more. The store in question is located in New Brighton Pennsylvania. I just feel like Arbys is saying who cares about what happened, we do not need your patronage! Message was recieved loud and clear. We are no longer Arbys fans! Still no coupons...
Food: 3
Service: 1
Restaurantji Recommends
The drive though was quick and friendly.
Atmosphere: 3
Food: 4
Service: 4
they're bringing back the potato cakes....yay!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Arby's Signature Sandwiches
I have been here multiple times it takes forever to get your food and I never get the correct order
Atmosphere: 1
Food: 1
Service: 1
This place is disgusting. Food was horrible and made me sick. The manager was rude too when I called to complain about it. Worst place ever
30 minute wait in drive thru. Had to go in to get my food. As did multiple other customers. It was all cold. Multiple items missing. Items wrong. No sauces that are on the receipt were added. 30 minutes to get an answer via phone. Whoever answered was very rude. Big fat FAIL.
Atmosphere: 2
Food: 1
Service: 1
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