McDonald's

828 W Main St, New Holland
(717) 661-3947

Recent Reviews

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Logan Yoder

you obviously never go to a fast food place expecting good service but you do somewhat expect an attempt from employees to at least do their jobs. The manager “Cameron” could not care less about his job or the environment he creates. I presume his lack of care for what needs to be done as manager is what lead to my after work friday night quick meal to be Cold with lukewarm drinks and disassembled burgers! He then laughed on the phone as I tried to explain to him why its beyond irresponsible to take credit for making a burger then refuse accountability for it not being correct. I always explained my issue with the drinks i got being flat, warm, and not filled fully to which he then stuttered and said “i mean how is that wrong”. My frustration was then met with a snarky and beyond rude scoff then response “Actually I wont be giving you any food call the 1 800 number”. It’s obvious they dont care nor do I at the end of the day its Mcdonalds. I just think this “cameron” manager guy needs a reality check. Immediately he was hostile confrontational and dismissive. Final note to this tell your manager to stop wasting peoples money and time with his lack of care for his job.

Thank you much

Food: 1

Service: 2

Mr. L

This location does not honor advertised prices displayed on their building. Manager was extremely rude to me. Do not recommend!

Atmosphere: 1

Food: 1

Service: 1

Rain Haun

i come here almost everyday during the week and usually it's decent service. the one manager is really friendly and i always look forward to seeing her. today i came through and sat in the drive through for almost 15 minutes from 10:30-10:45ish. i called right before i left the line and asked why people weren't being parked(im a former manager at Mcdonald's) and the manager im assuming said she had NOBODY'S food ready. Lunch should be put down at 10:25. Having nothing ready at almost 10:50 is not okay. Please fix this issue. all i ordered was a mcchicken because i feel sick and now i just will feel sick until my lunch. so thanks.

Atmosphere: 3

Food: 5

Service: 3

Linda Erdman

Pleasant workers. My food is usually hot and fresh

Atmosphere: 5

Food: 5

Service: 5

Richelle Mclasky

About a week ago went there ordered a quarter pounder meal with bacon had to wait for my food to be brought out. When they brought the food out, I looked in the bag. There were no fries OK so I drove around the drive-through and let them know. They gave me fries when I got back to the house open my food only to realize there was no bacon after calling there that evening And the manager saying that if we came back, they could fix it. We went back well guess what they gave us another sandwich with no bacon after going in and just getting bacon to put on the sandwich ourselves. We finally got what we ordered so again we went to that McDonald’s just last evening. And ordered the same thing Guess what after waiting for a food once again we got a sandwich with no bacon. The lady took our sandwich in and they put two pieces of bacon on it and she brought it back seriously after telling us that there’s a lot of kids that work there that’s no damn excuse. Maybe if the manager stopped talking to the workers in the evening and make sure the people were doing their job we’d actually get what we’re paying for Old McDonald’s have kids working in them. They don’t mess up that much. I thought Columbia McDonald’s was bad. This one is probably the worst one I’ve been to in my life.

Andrew Testa

I have been to thos McDonald's twice. Both times they have messed up my order. Will never go here again.

Atmosphere: 2

Food: 4

Service: 1

Mandy Rice

This is the second slowest McDonlads I’ve ever visited. Behind Manheim Pa. VERY slow brained people working and they can’t handle lunch rush at all.!
While I was in line, I watched seven cars leave because of how long they took.
McDonald’s does not care about making money at this one…

Food: 2

Service: 1

Brody Arnick

Took forever to get 2 simple items

Raymond tranquil

I really love it here amazing people, friendly. but it’s frustrating that 9 times out of 10, my fries are cold. From now on, I’ll be checking before I leave too many times I’ve gotten home and they were just terrible.

Atmosphere: 5

Food: 2

Service: 5

Nevin Zimmerman

Probably one of the best McDonald's in the county! Super fast and friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Filet-O-Fish, French Fries

Abbey Bowers

Upon my teenage daughter's request lol we go to new holland McDonalds often. The staff is always friendly, way better than other fast service places

Atmosphere: 4

Food: 4

Service: 5

Gsides 78

Went there around 7 ish and ordered a Hi C and a burger got my drink and it was heavily watered down and almost clear rather than the typical deep orange. Would’ve been okay if I was told they were out and just asked if I wanted something else but filling it with water and a little bit of hic is crazy

David Hungerford

I arrived at this McDonalds at about 5:20 PM on a Saturday. I ordered a crispy chicken sandwich, fries and a drink. After paying I left the parking lot and reached in the bag and quickly realized that the fries were not at all hot and salty enough that I could have preserved an Egyptian Pharoah. After turning around to return the fries, I opened the sandwich and the chicken was cold as well. I returned all of it to the manager and explained why and walked out. I guess I should have known better. Just go somewhere else and save your money. Do you suppose these people making and serving this food are being paid $15.00 an hour or more? Their worth is considerably lower than that.

Atmosphere: 1

Food: 1

Service: 1

Abigail Hehnly

I ordered two $5 meals and they completely forgot the one whole meal. Gave me the drink and one bag and I assumed it was in there but nope got home and one whole meal was completely missing!

Atmosphere: 1

Food: 1

Service: 1

Wellington Xavier Cevallos

Sometimes they don't serve you well

Atmosphere: 3

Food: 4

Service: 3

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