Arby's

704 4th St, New Kensington
(724) 335-6680

Recent Reviews

Sort by
rasheeda bryant

The dining room was so cold. They definitely don't want you to sit and eat. I had a comp card from a different meal that had gone wrong - went in to use it the other day, and the lady who took my order KNOWING I WAS USING A COMP CARD handed me a cold chicken sandwich and a 4-piece potato cake with one literal inedible one in the bag. It was cold, hard, and grease laden. With a thank you and a smile she handed that bag to me. I think she's a manager. Jokes on me I guess. So when I went to the counter to tell her, she said thanks for your feedback. That was my cue to get gone. No offer to now make the new issue right. BTW there was another woman there with me when I ordered. She asked for fresh food this time citing that her food was cold last time so there's that. They've got a pattern happenin' dahn at the Arby's. Bring a mini microwave with ya the next time ya orda!! Or better yet, bring a garbage can because the hygiene practices and being practiced either.... On my way out, I looked down and her finger nails were so FILTHY I nearly lost the 3 palatable potato cakes I was able to get down. Do not recommend. Womp womp.

Atmosphere: 1

Food: 2

Service: 2

Bryan Black

Good breaded chicken sandwich plus late night hrs.

Atmosphere: 3

Food: 4

Service: 4

Fishing With Zane

Rudest arbys I've ever went to. The store was a disgusting mess

Atmosphere: 1

Food: 1

Service: 1

Isaiah Yoder

This restraunt was horrible rude to me and my group. The food was cold, there was plenty of time and they wouldnt take any more orders. The bathrooms were a mess and there were crickets and ants all over the floor

Atmosphere: 1

Food: 1

Service: 1

Donna Hendrickson

The place is nice and the service was great but I can't recommend the steak bites. The mac and cheese is very good and curly fries are good but the steak bites look like little pieces of coal and are very dry. They appear to be overcooked. I truly wouldn't recommend them.

Atmosphere: 5

Food: 3

Service: 5

Tamara Ambrosi

Great food and great prices if you have a coupon!!!

Atmosphere: 5

Food: 5

Service: 5

tracy orczyk [email protected]

Worst experience forgetting food and can’t even get a refund for the food missing, Chris thanks for the great experience! Was told he couldn’t do anything to help me but right under my review says “free sandwich on the house card” but I was told there wasn’t any

Atmosphere: 5

Food: 1

Service: 1

Alexis Bass

Chris the store manager and the employee he had the night of 9/27 deserve credit! We just wanted some late night bites and those two held the whole place down to themselves! He even offered me and my passenger a card to come back to get a sandwich on the house for the wait! There’s not too many people that care as much about their customers as chris did, especially at 10:30 pm!

Atmosphere: 5

Food: 5

Service: 5

Sergio A

Quick service, clean dining area. Busy but not too crowded at lunch.

Atmosphere: 5

Food: 5

Service: 5

amber

Fast and friendly

Atmosphere: 3

Food: 4

Service: 4

Penelope Taylor

I really appreciate the quality and service, the manager is always so nice to us and I will always ring the bell for her! And everyone else.
Just to complement her, i'm a fan of her bow on her hat. Come to this Arby's! :)

Atmosphere: 5

Food: 5

Service: 5

Seemore Butts

The large man that took our order at the drive through was the most miserable person I've ever come across at a fast food place.
He was screaming so loud, we couldn't hear what he was saying. So he screamed at us to pull around. I feel bad for the nice kid working there, having to deal with that jerk all day.

Emo Phan

We used a coupon and it was even more tastier knowing I ate cheaper lol 😆

Recommended dishes: Roast Beef, Curly Fries

inthefreytoo

Crinkle Fries tasted weird like old cooking oil. Could not eat them.

Atmosphere: 4

Food: 2

Service: 4

April Swanger

My bf and I stopped by with our pup drive thru. I didn’t ask names but the 3 young girls working tonight Sunday between 6-8PM were an absolute HOOT. Amazing young ladies. They know exactly how to keep people happy while waiting and they treated our puppy so amazing. Needless to say, Poinkie the pup will now be an Arby’s pup and we owe it all to those girls. ❤️

Atmosphere: 5

Food: 5

Service: 5

Loading...