Dairy Queen Grill & Chill
305 Greensburg Rd, New Kensington
(724) 337-3370
Recent Reviews
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Another great Dairy Queen location!
Atmosphere: 5
Food: 5
Service: 5
The food was great I was also wondering if you guys do free icecream cones for the first day of spring
Atmosphere: 5
Food: 5
Service: 5
Drive through is too dam slow for a place serving ice cream. Waited in the drive through for about twenty minutes waiting for a chocolate shake.by the time I got to the window my shake was like chocolate milk.....and wasn't really cold. Slow service
Beautiful african American college graduate working the register! Exceptional 🙂
Atmosphere: 5
Food: 5
Service: 5
Today was absolutely thr worst experience! The staff was yelling in front of us, the supervisor on shift was yelling back. The bun was burnt never again. Very disappointing the supervisor and staff need to be re trained or fired
Atmosphere: 1
Food: 1
Service: 1
I had the distinct pleasure of ordering with Kayla today. My goodness how refreshing it was to see a young woman so passionate about her work and customer service. She never disappoints and makes the best treats. Go see Kayla and ask for her by name.
Atmosphere: 5
Food: 5
Service: 5
Waited for 15 minutes in the drive through. My onion rings were burnt to a crisp. Really disappointed, the food is usually really good.
Atmosphere: 3
Food: 3
Service: 3
Slowest Dairy Queen on the face of the planet. Don’t put a lot in the blizzards. Usually just get ice cream with no mix in it seems. Please pick up the pace.
Atmosphere: 1
Food: 4
Service: 1
Fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge
Got bit by a dog in the parking lot then I got a sundae that looked like they dropped it. Thanks 👍
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
"yeah can I get the saddest thing on the menu please?"
-me apparently after standing there for 20min
Atmosphere: 3
Food: 3
Service: 1
This place is nice and clean and it had friendly service. We had a cheeseburger and chicken tenders with fries with a blizzard Sunday and chocolate milkshake. They were all really good.
Atmosphere: 4
Food: 4
Service: 5
refused to give the ice cream cone that is supposed to come with the kids meal then didnt let us use the mini blizzard coupon
Atmosphere: 1
Food: 1
Service: 1
We had a LARGE group and the girl at the counter was very patient with us and did a great job with our order!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Oreo Blizzard Cake
So much for the values DQ boasts on their own website, you will find no inclusivity or "positive memories" here.
Customer service is non-existent here, the employee that took our order was rude at best, cutting me off as I spoke, refusing substitution of any kind. The blaring religious music was also a big yikes and the increasing volume felt like an intentional effort to cause discomfort, as someone who displayed my non-Christian values publicly. I won't spend my money here again, not when there are local places like Jerry's and Glen's who practice what they preach.
Atmosphere: 1
Food: 3
Service: 1
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