Dairy Queen Grill & Chill

Got bit by a dog in the parking lot then I got a sundae that looked like they dropped it. Thanks 👍

Atmosphere: 1

Food: 1

Service: 1

"yeah can I get the saddest thing on the menu please?"
-me apparently after standing there for 20min

Atmosphere: 3

Food: 3

Service: 1

This place is nice and clean and it had friendly service. We had a cheeseburger and chicken tenders with fries with a blizzard Sunday and chocolate milkshake. They were all really good.

Atmosphere: 4

Food: 4

Service: 5

refused to give the ice cream cone that is supposed to come with the kids meal then didnt let us use the mini blizzard coupon

Atmosphere: 1

Food: 1

Service: 1

We had a LARGE group and the girl at the counter was very patient with us and did a great job with our order!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Oreo Blizzard Cake

So much for the values DQ boasts on their own website, you will find no inclusivity or "positive memories" here.

Customer service is non-existent here, the employee that took our order was rude at best, cutting me off as I spoke, refusing substitution of any kind. The blaring religious music was also a big yikes and the increasing volume felt like an intentional effort to cause discomfort, as someone who displayed my non-Christian values publicly. I won't spend my money here again, not when there are local places like Jerry's and Glen's who practice what they preach.

Atmosphere: 1

Food: 3

Service: 1

So much for the values DQ boasts on their own website, you will find no inclusivity or "positive memories" here.

Customer service is non-existent here, the employee that took our order was rude at best, cutting me off as I spoke, refusing substitution of any kind. The blaring religious music was also a big yikes and the increasing volume felt like an intentional effort to cause discomfort, as someone who displayed my non-Christian values publicly. I won't spend my money here again, not when there are local places like Jerry's and Glen's who practice what they preach.

Atmosphere: 1

Food: 3

Service: 1

Vegetarian options: Kinda obvious ? ?

Parking: Lots of spots ? ? ? ? ☺️ ?

Wheelchair accessibility: On the ground level

Atmosphere: 4

Food: 4

Service: 4

Ordered mobile 8/13/2024 was supposed to be done at 8:22 arrived at 8:16 was there until 8:40 with two of my ice cream items sitting on the counter melting for over 10 minutes while they make other customers orders that came in after me, because they think I’m DoorDash. I am not DoorDash, I have two kids and a wife waiting in the car. The store was a mess, the staff didn’t even apologize that I stood there for over 20 minutes, because they assume a young guy with a mobile order is DoorDash. I was very disappointed with this Dairy Queen.

Atmosphere: 1

Food: 1

Service: 1

We only go for ice cream. They still don't know what they're doing. I order the same thing every time I go but it's never made the same.

Atmosphere: 2

Food: 3

Service: 2

I ordered 2 chili dogs. Wasn't in my bag but was charged for it! Called, and they put me on a list for next time to pick up. However, the manager said the list only had 1 dog and not 2 so she would have to go by the list. However, my name wasn't even spelled right. They had Ida and not Eva, not to mention that the last name was spelled wrong also! If they go by the list then I shouldn't have even gotten 1 dog because that's not ME! So, I swore, not at the manager but at the whole situation! She of course says it was towards her. She has no idea of what my intentions were towards. For a lousey dog, this is the bullcrap they put u through as if they would go broke giving it to you.
Someone makes a big royal mistake, they take u for your word that your that person, even though your not Ida, but won't take your word that it was 2 that you got charged for! That manager is so screwed up. I wish I would have gotten her name to write to the headquarters and complain about her ineptness!!! AND THEIR DAMN LIST OR POLICY!!!

I went there tonight and I hope the owners read this. Your employees have no customer service. I told the woman three times what I wanted. Got to the pick up window and it wasn’t there. Then I said you missed my bowl of ice cream. She hands me a cone smashed into a bowl. I said this is not what I ordered then the shift supervisor start to correct me on how I should order next time. I said I own a restaurant and I can not believe you think you can correct a customer. I will never go back. I will spend my money elsewhere. In this economy we should get what we are spending our money on. I got the wrong order of food and no ice cream then when she did gave me my ice cream smashed it in a bowl w cone and no spoon. It may sound petty but your staff supervisor was in the wrong for correcting me on how to order next time. There will never be a next time. Work on your customer service because this was a total fail on your part as a business owner.

Great place

Atmosphere: 5

Food: 5

Service: 5

Will give you something random you didn’t order everytime

Atmosphere: 4

Food: 4

Service: 2

Nobody should have to sit in the drive thru for over 20 minutes for an ice cream cone. I hope the employees are paid minimum wage for the minimum effort they give