Subway
270 Tarentum Bridge Rd, New Kensington
(724) 335-4030
Recent Reviews
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I order delivery and have for a while, every time I place an order I ask for them to double toast my sandwich. I don’t know what the issue is because it never happens. You’ll do it if I’m standing there but not for an online order, it’s flat out lazy.
This time the topping on my turkey and chicken sandwiches were swapped. The employees at this location clearly do not care about what they’re doing. Save yourself some time and go to a different location.
Atmosphere: 1
Food: 1
Service: 1
My fiance and I went to Asian Kitchen next door. We saw that they still offered Dine In according to Google Maps, so we were expecting to drive out, get our food, and eat it there. Unfortunately, they have their dine in closed, so I asked the Subway next door if we could eat there. The two very kind girls behind the sandwich line were understanding and happily allowed us to dine in there with our food from the Asian place next door. I got drinks and dessert from Subway bc I felt bad about eating there without buying anything. The fountain drinks are very large at a very low price, and the cookies are nice and fresh.
Vegetarian options: You can get sandwiches without meat if you like, but the menu is definitely geared towards getting sandwiches that use meat as the foundation of the recipe.
Kid-friendliness: Tables are small, it would be awkward to make enough space for a child seat at the end.
Wheelchair accessibility: Wheelchair ramp, small bump in doorway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Auntie Anne's Footlong Pretzel, Cookies, Subway Club, Rotisserie-Style Chicken, The Hotshot Italiano, Chocolate Chip Cookie
The absolute worst experience I ever had in my life at a fast food place came from here. Ordered a sub through door dash had nothing on it but meat and onions called them the lady said she made them right I went up there she is still being smart told me this wasn’t the sandwich she made. Refused to remake my sandwich called her manager which is another liar said she was standing next to her when she made it and has it on camera. Called the police now I can’t go to that subway because I simply wanted my sandwich that I paid for made properly I will be calling corporate your staff is trash your management is trash to really think someone would lie about a damn sandwich is crazy but trust me I will do everything in my power to make it know you guys need to be fired because you can’t follow simple instructions wasting money that people work for like some real life want to be privileged but working at subway bums.
Atmosphere: 1
Food: 1
Service: 1
I was hoping for a better outcome with the first time eating from this specific location. I became very ill after only eating half of the sandwich I ordered, and im still not well as I type this. I'm hoping this is a freak accident but unfortunately I will not be returning. The staff was wonderful and they were fast. So that was not the issue. I'm not sure if something on my sandwich was left out or not at the correct temperature, however I'm still nauseous from it and no amount of tums is helping.
Atmosphere: 3
Food: 1
Service: 4
They’ve got a lovely woman working here. She is incredible. Came on 8/22 8 PM. Best subway experience of my life
Atmosphere: 5
Food: 5
Service: 5
Don’t go here unless you want hairs baked into your bread that they won’t refund or remake. manager was extremely rude. basically called me liar. will never go back
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, fast service, and easy takeout experience.
Parking: Tons of parking.
Atmosphere: 5
Food: 5
Service: 5
I have a great experience every time I've went to subway. The staff is always very friendly and helpful. Service is fast, I think I've spent maybe ten minutes in a visit, which is awesome time for a to go order. Great job, I'll be a repeat customer.
Parking: If you can't find parking that's a you problem.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, fast service, and easy takeout experience.
Parking: Tons of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
I have been using mobile orders for this location for a long time now and the last few times they keep mixing up my sandwiches. You order one sub and a second one but they mix and match each one!! Order one with extra dressing and one without but come home to find out neither of them have dressing and the bread is switched. It's so frustrating.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
4 employees were there and I believe one was the manager. One young man was helping a couple with their order from start to finish, no help. They had 3 whole subs. After he was done he walked in the back and all the employees stood around. Every single one of them saw me and another lady waiting to order. I stood there for a few moments and walked out. It would have been different if they would have said 1 minute or hold on but no just ignored me. Won't ever be back to this subway again.
Service: 1
The girl working proceeded to call my husband and I foul names and then threatened me in the parking lot. I would not recommend this subway to
Atmosphere: 1
Food: 1
Service: 1
Got a steak hoagie that only had meat on one side . Nothing like a veggie hoagie.
Vegetarian options: I would not send my dog there to eat I'm very disappointed in them
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Cookies
I went in late to get my family food after a long night. When I tell you I had the nicest lady wait on me and my son it was understatement. She wasn’t upset we were there and asked if I needed anything else. Her name was Melissa and honestly I couldn’t say enough nice things about her and she truly made my night. Thank you for being so kind and making our experience fun!! Subway keep her she’s a great one!
Atmosphere: 5
Food: 5
Service: 5
My go-to Subway and favorite. I'm a big fan of subway and not a "flavor of the day" person. Best subs for the last 30+ years. As far as this location, the employees are nothing but super-nice, kind, and efficient.
Atmosphere: 5
Food: 5
Service: 5
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