Accents By Michele Flower Studio

Based on the many amazing and positive reviews, I decided to book Accents by Michele for my baby shower on November 10th, 2024 at Terrain Gardens in Devon, PA. What a horrible mistake. I started working with Michele and her team in July in preparation for my November baby shower. My beginning interactions with Michele and her team were great. I had an excellent experience up until the week before my baby shower. On August 22nd, 2024 Michele and her team sent me an invoice. The invoice stated that each bud vase was $15 a vase with Accents by Michele providing the bud vases. On the bottom of the invoice it stated "This is just an idea of pricing, when final details are in, we will adjust." This was fine and we agreed upon premium flowers at this time, which was also stated in the invoice.

I was never told when to call the flower shop for a final headcount, I assumed someone would reach out to me. I had my final table headcount two weeks before my baby shower, I should have reached out to the shop and let them know my headcount, but communication was unclear the entire time after August. I kept being bounced back and forth between Lora, Michele and Erica.

The week of my baby shower, I get a call from a woman named Mariam. I have never spoken to Mariam before and from the start my interaction with her was extremely negative, rude and disrespectful. She called me on the Monday of the week of my baby shower and let me know that she had to order the flowers by that day or the next day and to tell her how many bud vases I needed. I told her I needed as many bud vases that go on the tables at Terrain (five tables). I have never been to Terrain for an event and in the beginning of the planning process, Michele and her team assured me that they would help me decide how many bud vases I needed based on my headcount of guests, excluding the honey pots. Mariam insisted that I needed 38 bud vases (one for each guest to take home, since I was now being forced to provide the bud vases since the communication was not clear about this at all). I told her I needed 32 bud vases. Her response to our conversation was "well someone owes me a balance here and it is going to come to $743.40 for 32 bud vases with delivery, set up and tax." I ended the conversation with Mariam and asked her to have Michele call me. My mother then called the flower shop and spoke to Mariam. My mother told Mariam she is willing to pay whatever the balance is since it is the week of the shower and she did not want me stressed out being that I am seven months pregnant my mother agreed to pay whatever it was since she was hosting my baby shower.

The next day (Tuesday) rolls around and on my lunch break at work I get a call from Michele. Michele was extremely rude and told me that my mother called the flower shop yesterday and explained that her prices were ridiculous and she was not paying the bill which was completely FAR from the truth since I spoke to my mother right after her conversation with Mariam the day prior. What Michele doesn't know is.. mothers and daughters talk? Maybe she was surprised by that. I immediately felt as if I was interacting with a high schooler on the phone with Michele. She was disrespectful, rude and honestly, immature. I questioned Micheles pricing, because I felt as if this bill was high ($743.40) for 32 bud vases. Michele proceeded to explain that I chose all premium flowers. I explained to her that I understood, but the invoice she gave me back in August had all of my premium flowers that we agreed upon listed $15 per bud vase. Michele then told me the flowers were already at her shop (when the day before Mariam told me that she had to order the flowers on this day). At this point, I was done dealing with Michele and her team. I had enough, it was paid.

The day of my baby shower, Michele arrived and didn't say a word to my mom or I. The flowers were NOT what I expected at all and half of them were already dead. It is quite scary tha

Michele is amazing! She turned my thoughts into beautiful masterpieces! I couldn't have been happier! She is knowledgeable, easy to work with, and funny. Highly recommend!

My wedding day flowers were perfect! Exactly what I I had imagined. Michele did a great job!

Beautiful flowers and amazing customer support

Bought a $100 bouquet for my mothers bday. ($125 with deliver). Flowers were stunning when they arrived. But they died in 2 days. Just after the 2 day policy so unable to “return”… also I live over an hour away (which is why I paid $25 for deliver) so I wouldn’t have been able to physically return anyway. I know cut flowers don’t last forever but was very disappointed in how short lived these were. Your policy is unacceptable & as I’m the one who placed & payed for the order you should have no problem locating my order. But yet another way for you to shimmy out of responsibility.

Beautiful flowers and amazing customer support

Michele was great and very attentive. This was such an easy process and my wedding flowers turned out beautiful! I couldn’t ask for anything better!

Michele is the absolute best of the best! I’ve been using her for years and introduced her to so many other people and they only get flowers through her now.Highly recommend her for beautiful flower arrangements!

Highly recommend this florist! Laura was awesome and personable! I called last minute for same day delivery and she went out of her way to make it happen ! Michelle has helped me in the past and I had the same experience ! They truly care and the arrangements are always perfect!

I love Accents by Michele. I like to stop in on the way home from work, and have them put together a bouquet for my wife. They always make a beautiful arrangement. And the roses I have gotten for Valentine's Day always last a good long time. They are in Ellis Preserve now, (behind the new firehouse and two buildings away from the Ballroom) which makes it much easier to get in and out and back into the Route 3 traffic! See pic for my example from this weekend.

THEY ARE AMAZING......I called them directly, asked them to deliver same day, and asked them to pick something for me and it was GORGEOUS......my mom cried she was so happy......I highly recommend !!!!!

We just used Accents by Michele for our wedding flowers and could not have been happier. We got so so many compliments on how beautiful the flowers were, I think it was something that really stood out at our wedding. Michele made centerpieces and table arrangements with candles as well that were absolutely beautiful, and the flowers at the wedding were exactly what Michele and I had discussed in our meeting beforehand.

I called and spoke with Michelle from across the country explaining my situation and she immediately said she could help. It is heartbreaking to experience a loss and more so when you can’t be there due unforeseen circumstances. She jumped in and helped us to make sure we could be there with an arrangement to represent us and our love. Thank you Michelle!!

I ordered an arrangement for my friends birthday. She absolutely loved them. She said they were the most gorgeous flowers she's ever had. Thank you for making her birthday more special. Will highly recommend

Thank you for our gorgous orchid planter. It is absolutely beautiful and we appreciated the advance call to make sure we’d be home to receive it. We will enjoy it throughout the holiday season!