Accents By Michele Flower Studio

We ordered for Mother’s Day, initially there was a mistake on the order and an incorrect delivery was received. We called the shop and left a message, it was corrected the same day and the flowers showed up looking gorgeous as ordered. Initially we were upset but the quickness in which the business owner corrected the mistake was appreciated. Mistakes happen, how businesses respond to them is what makes them great. 5 stars for stepping up to the plate in crunch time and delivering a beautiful arrangement.

Laura was so kind when I called the shop. I had forgotten to notate something on my order and she took care of it right away. Excellent customer service! Recipient was very happy with the flowers. I assume they were beautiful. Thank you

Michele is not just a florist, she is an ARTIST!!! I've ordered from her shop for both work and personal events. Every arrangement we've ordered has been gorgeous and unique. Her team is a pleasure to deal with. Thank you Accents by Michele!!!

Their arrangements always look phenomenal and stay fresh longer than other florists I've used. I usually get custom bouquets, but there's always great looking options in the fridge when I've walked in looking for something last-minute.

Michele made my vision of what I wanted for florals even better then I could have imagined! Michele has a great personality and was fun to meet with. She was a great help in figuring what we needed/wanted for our wedding. She created mockups of our floral designs so that we could see it and make any changes before our wedding which I found extremely helpful. Our flowers were beautiful and we received many compliments on them throughout the night. She accommodated a special request of adding my mom's wedding earrings to my bouquet. I would recommend Michele to anyone getting married in or near Newtown Square.

We hired ACCENTS by Michele to handle the flowers for our nephew's rehersal dinner at OSTERIA. They did a fantastic job. I was so happy when I walked into the dining room and saw the beautiful work they did.

Based on the many amazing and positive reviews, I decided to book Accents by Michele for my baby shower on November 10th, 2024 at Terrain Gardens in Devon, PA. What a horrible mistake. I started working with Michele and her team in July in preparation for my November baby shower. My beginning interactions with Michele and her team were great. I had an excellent experience up until the week before my baby shower. On August 22nd, 2024 Michele and her team sent me an invoice. The invoice stated that each bud vase was $15 a vase with Accents by Michele providing the bud vases. On the bottom of the invoice it stated "This is just an idea of pricing, when final details are in, we will adjust." This was fine and we agreed upon premium flowers at this time, which was also stated in the invoice.

I was never told when to call the flower shop for a final headcount, I assumed someone would reach out to me. I had my final table headcount two weeks before my baby shower, I should have reached out to the shop and let them know my headcount, but communication was unclear the entire time after August. I kept being bounced back and forth between Lora, Michele and Erica.

The week of my baby shower, I get a call from a woman named Mariam. I have never spoken to Mariam before and from the start my interaction with her was extremely negative, rude and disrespectful. She called me on the Monday of the week of my baby shower and let me know that she had to order the flowers by that day or the next day and to tell her how many bud vases I needed. I told her I needed as many bud vases that go on the tables at Terrain (five tables). I have never been to Terrain for an event and in the beginning of the planning process, Michele and her team assured me that they would help me decide how many bud vases I needed based on my headcount of guests, excluding the honey pots. Mariam insisted that I needed 38 bud vases (one for each guest to take home, since I was now being forced to provide the bud vases since the communication was not clear about this at all). I told her I needed 32 bud vases. Her response to our conversation was "well someone owes me a balance here and it is going to come to $743.40 for 32 bud vases with delivery, set up and tax." I ended the conversation with Mariam and asked her to have Michele call me. My mother then called the flower shop and spoke to Mariam. My mother told Mariam she is willing to pay whatever the balance is since it is the week of the shower and she did not want me stressed out being that I am seven months pregnant my mother agreed to pay whatever it was since she was hosting my baby shower.

The next day (Tuesday) rolls around and on my lunch break at work I get a call from Michele. Michele was extremely rude and told me that my mother called the flower shop yesterday and explained that her prices were ridiculous and she was not paying the bill which was completely FAR from the truth since I spoke to my mother right after her conversation with Mariam the day prior. What Michele doesn't know is.. mothers and daughters talk? Maybe she was surprised by that. I immediately felt as if I was interacting with a high schooler on the phone with Michele. She was disrespectful, rude and honestly, immature. I questioned Micheles pricing, because I felt as if this bill was high ($743.40) for 32 bud vases. Michele proceeded to explain that I chose all premium flowers. I explained to her that I understood, but the invoice she gave me back in August had all of my premium flowers that we agreed upon listed $15 per bud vase. Michele then told me the flowers were already at her shop (when the day before Mariam told me that she had to order the flowers on this day). At this point, I was done dealing with Michele and her team. I had enough, it was paid.

The day of my baby shower, Michele arrived and didn't say a word to my mom or I. The flowers were NOT what I expected at all and half of them were already dead. It is quite scary tha

Michele is amazing! She turned my thoughts into beautiful masterpieces! I couldn't have been happier! She is knowledgeable, easy to work with, and funny. Highly recommend!

My wedding day flowers were perfect! Exactly what I I had imagined. Michele did a great job!

Beautiful flowers and amazing customer support

Bought a $100 bouquet for my mothers bday. ($125 with deliver). Flowers were stunning when they arrived. But they died in 2 days. Just after the 2 day policy so unable to “return”… also I live over an hour away (which is why I paid $25 for deliver) so I wouldn’t have been able to physically return anyway. I know cut flowers don’t last forever but was very disappointed in how short lived these were. Your policy is unacceptable & as I’m the one who placed & payed for the order you should have no problem locating my order. But yet another way for you to shimmy out of responsibility.

Beautiful flowers and amazing customer support

Michele was great and very attentive. This was such an easy process and my wedding flowers turned out beautiful! I couldn’t ask for anything better!

Michele is the absolute best of the best! I’ve been using her for years and introduced her to so many other people and they only get flowers through her now.Highly recommend her for beautiful flower arrangements!

Highly recommend this florist! Laura was awesome and personable! I called last minute for same day delivery and she went out of her way to make it happen ! Michelle has helped me in the past and I had the same experience ! They truly care and the arrangements are always perfect!