Absolutely horrible. I have not dined in always delivery but what I get is Absolutely gross. Always a problem either the food is late, burnt, cold, or never delivered. I've called them and spoken to the owner about my dissatisfaction only to be met with them defending the horrible product and service. I will never order from them again!
Alexis Leach
got a large cheese pizza and garlic knots that they put in tin foil with the sauce and it had opened in the bag
Atmosphere: 4
Food: 4
Service: 4
Joshua Sanchez
Quality went down lately, dough was hard, asked for extra sauce didn't get that either.
Atmosphere: 1
Food: 1
Service: 3
Karen Abdel-Khalek
Tried to go to Roxy Theater nearby. Line was all the way down the block. Decided to go for pizza instead. First time visit. Pizza was excellent
Anne B
This review is for their Gluten Free Pizza. The place smells amazing and everyone else liked their food, but the gluten free pizza is by far the worst gluten free pizza I have ever had. The crust is super thin and tastes like a generic saltine crackers. You would be better off buying a store bought frozen pizza. It is hard enough finding places to eat gluten free, but this is not the place.
Dietary restrictions: Gluten allergy
Atmosphere: 5
Food: 1
Service: 5
zeno park
Absolute terrible service. If you get the food on time it’s a miracle. Last few times the food took 2 hours to get here. How is that acceptable? I don’t care if the food is good or not at this point. After 2 hours we finally got the food and the Stromboli was undercooked….
Atmosphere: 1
Food: 4
Service: 1
Mona Zaoudeh
Palermo's has the best cheesesteaks in the area! The pizza and steaks are a family favorite. We love the staff too. They are always so friendly and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza & Restaurant
cole albert
Place was clean and food was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza & Restaurant
Sabrina Clayson
Best cheesesteak sandwich I have had in a long time!
Food: 5
Service: 5
Orlando Bonilla
Order food for delivery. Took way too long to get here and when it arrived the delivery driver forgot half of our order. Called to find out what was happening. Woman who answered was very rude and unprofessional. Had to wait another 40 minutes for the rest of our food. The restaurant is less than 10 minutes away. Very unprofessional.
Ordered delivery through the Slice app. An hour and a half later, still no delivery. We call and they said they misplaced the order. They said they’d get it to us in 20 minutes and they’d refund us the money for one of the pizzas. The pizza was greasy and never got the refund, either.
Atmosphere: 3
Food: 2
Service: 1
Elliot Madinger
Excellent Italian food in Northampton! I'm vegan and it's hard to find restaurants if I want to eat out in my area. I typically have to travel to Allentown or Bethlehem if I want vegan food.
They're really understanding when I have asked to modify meals and have always made the food perfectly!
My favorite is the Eggplant Parmigiana without cheese. It's a huge portion and fried perfectly. Crispy golden brown all the way around the eggplant slices. The marinara sauce is ok, it feels like it needs more garlic but I love the eggplant so much it makes up for the mild sauce. It comes with a roll and a side of pasta. Delicious and I always leave with leftovers!
I tried the fried cauliflower appetizer. It's a winner, perfectly breaded and steaming hot!
The bruschetta pizza with no cheese is a must if you love garlic! Great flavor and thin crispy crust. I also enjoyed the vegetarian pizza without cheese. It also has fried eggplant on it. The portions are huge so I suggest sharing a pizza with another person.
The staff are delightful and sweet. The owner answered all of my questions about what had dairy or egg and what didn't. They're really nice and work hard to make people happy.
The menu is large, so there is a lot to choose from. They have soft drinks and iced tea (regular, sweet and raspberry) as well as bottled beverages. I usually get raspberry iced tea as a treat when I eat out.
Cons: you have to modify a lot of things (asking for no cheese) if you're vegan. But that's typical for this area. They serve veal so they can't be listed on vegan apps like happy cow.
Vegetarian options: Vegetarian options are available and scattered around the menu. Most of them have to be modified to make them vegan.
Just ordered on Sunday from here the food took 2 hours for the food to be delivered. When the food was delivered the driver was holding the pizza basically sideways so when we opened the pizza everything was shoved to the corner. Everything was no longer on the pizza absolutely horrible.
Food: 3
Service: 1
Recommended dishes: Plain Pizza
Hawanatu Turay
First time ordering from this restaurant and I can honestly say the food was amazing, customer service was even better, enjoyed the seafood Alfredo. Plan on being a return customer.
Absolutely horrible. I have not dined in always delivery but what I get is Absolutely gross. Always a problem either the food is late, burnt, cold, or never delivered. I've called them and spoken to the owner about my dissatisfaction only to be met with them defending the horrible product and service. I will never order from them again!
got a large cheese pizza and garlic knots that they put in tin foil with the sauce and it had opened in the bag
Atmosphere: 4
Food: 4
Service: 4
Quality went down lately, dough was hard, asked for extra sauce didn't get that either.
Atmosphere: 1
Food: 1
Service: 3
Tried to go to Roxy Theater nearby. Line was all the way down the block. Decided to go for pizza instead. First time visit. Pizza was excellent
This review is for their Gluten Free Pizza. The place smells amazing and everyone else liked their food, but the gluten free pizza is by far the worst gluten free pizza I have ever had. The crust is super thin and tastes like a generic saltine crackers. You would be better off buying a store bought frozen pizza. It is hard enough finding places to eat gluten free, but this is not the place.
Dietary restrictions: Gluten allergy
Atmosphere: 5
Food: 1
Service: 5
Absolute terrible service. If you get the food on time it’s a miracle. Last few times the food took 2 hours to get here. How is that acceptable? I don’t care if the food is good or not at this point. After 2 hours we finally got the food and the Stromboli was undercooked….
Atmosphere: 1
Food: 4
Service: 1
Palermo's has the best cheesesteaks in the area! The pizza and steaks are a family favorite. We love the staff too. They are always so friendly and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza & Restaurant
Place was clean and food was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza & Restaurant
Best cheesesteak sandwich I have had in a long time!
Food: 5
Service: 5
Order food for delivery. Took way too long to get here and when it arrived the delivery driver forgot half of our order. Called to find out what was happening. Woman who answered was very rude and unprofessional. Had to wait another 40 minutes for the rest of our food. The restaurant is less than 10 minutes away. Very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza & Restaurant, Garlic Knots
Restaurantji Recommends
Ordered delivery through the Slice app. An hour and a half later, still no delivery. We call and they said they misplaced the order. They said they’d get it to us in 20 minutes and they’d refund us the money for one of the pizzas. The pizza was greasy and never got the refund, either.
Atmosphere: 3
Food: 2
Service: 1
Excellent Italian food in Northampton!
I'm vegan and it's hard to find restaurants if I want to eat out in my area. I typically have to travel to Allentown or Bethlehem if I want vegan food.
They're really understanding when I have asked to modify meals and have always made the food perfectly!
My favorite is the Eggplant Parmigiana without cheese. It's a huge portion and fried perfectly. Crispy golden brown all the way around the eggplant slices. The marinara sauce is ok, it feels like it needs more garlic but I love the eggplant so much it makes up for the mild sauce. It comes with a roll and a side of pasta. Delicious and I always leave with leftovers!
I tried the fried cauliflower appetizer. It's a winner, perfectly breaded and steaming hot!
The bruschetta pizza with no cheese is a must if you love garlic! Great flavor and thin crispy crust.
I also enjoyed the vegetarian pizza without cheese. It also has fried eggplant on it. The portions are huge so I suggest sharing a pizza with another person.
The staff are delightful and sweet. The owner answered all of my questions about what had dairy or egg and what didn't. They're really nice and work hard to make people happy.
The menu is large, so there is a lot to choose from.
They have soft drinks and iced tea (regular, sweet and raspberry) as well as bottled beverages. I usually get raspberry iced tea as a treat when I eat out.
Cons: you have to modify a lot of things (asking for no cheese) if you're vegan. But that's typical for this area.
They serve veal so they can't be listed on vegan apps like happy cow.
Vegetarian options: Vegetarian options are available and scattered around the menu. Most of them have to be modified to make them vegan.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pizza & Restaurant, Garlic Knots, Bruschetta, Bruschetta Pizza
Best italian subs!
Atmosphere: 5
Food: 5
Service: 5
Just ordered on Sunday from here the food took 2 hours for the food to be delivered. When the food was delivered the driver was holding the pizza basically sideways so when we opened the pizza everything was shoved to the corner. Everything was no longer on the pizza absolutely horrible.
Food: 3
Service: 1
Recommended dishes: Plain Pizza
First time ordering from this restaurant and I can honestly say the food was amazing, customer service was even better, enjoyed the seafood Alfredo. Plan on being a return customer.
Atmosphere: 5
Food: 5
Service: 5
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