It's McDonald's they service was great as far as the food it's alright for just a burger and getting back on the road.
Atmosphere: 3
Food: 3
Service: 5
Bro Smile
It's McDonald's... It was good and fresh. Had no problems. Just not sure what's in there. ;)
Atmosphere: 4
Food: 3
Service: 5
Erika Rosendale
If I could score this place a negative 5 star I would. We are from out of town and we’re hungry so we stopped at McDonald’s. A new girl was taking orders (we didn’t know at the time) we paid, got the receipt, noticed something was not right and told the woman (whom I will assume is the manager) and she said she would fix it. (I just didn’t want bacon on my quarter pounder when I asked for Big Mac sauce) was still charged for bacon. We were told to pull up and they would bring out the rest of our food. We WAITED a good bit of time (food was not hot when we got it) we didn’t get our sons drink so we inquired and the new girl went it came back out and said you don’t get a drink with the happy meal. YES YOU DO! I kindly explained that to the new girl. We waited about 10-15 min before my husband got out of the truck and went in. As he walked in she was talking crap but didn’t have the decency to walk out and speak to us, he showed the receipt and after argument he walked out with the drink (dumped it first and refilled it)
Now let me start by saying we ordered: 1 quarter pounder deluxe -no tom add Big Mac sauce (there was enough to put on 6 more sandwiches generously) 1 Fanta no ice 1mccrispy 1. Quarter pounder 1 med ff 1 chocolate shake (horrible) 1 kids cheeseburger meal pickle and cheese only Extra ff 1 Dr Pepper no ice.
This isn’t a hard order and it takes quite literally NOTHING to be kind and fix a simple solution. We were more than happy to just pay for a drink until the attitude from whomever the lady was.
If you’re the owner reading this I truly think you need some new management or teach a manager how to be a manager.
And the poor new girl…shame on those managers for having you deal with a problem.
Atmosphere: 1
Food: 1
Service: 1
Mike Cox
The worst McDonald's. Don't go here
Jon Rackson
Great service and fresh food. Clean dining area and clean bathroom.
Atmosphere: 5
Food: 5
Service: 5
Nadine Fobes
My husband bought a hotcake breakfast with sausage for me. He paid for the sausage but there wasn't any in the package, there was no butter for the hotcakes and the hotcakes themselves felt like rubber, were cold and tasted horrendous in my husband had to wait for them to bring it out to him. I've always got pretty good hot cakes from there but today's were absolutely disgusting. Such a waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
Bree Adaway
Slow as can be..pickles are thicker than the meat. Employees are rude.
Atmosphere: 1
Food: 1
Service: 1
johnathan horton
Stopped by on my lunch break. I ordered one 10 piece nugget meal. I waited over 25 minutes and ended up having to go back to work without my food. If you don't have over half an hour to wait I'd avoid this McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Brandon Kolenda
I waited 20 min for my curbside order then had to go ask for it. They handed it to me immediately and it was cold. So basically let i sit for 15 min. This happen almost every time. If any other fast food with a drive through opens in imperial they might not last long
Atmosphere: 1
Food: 1
Service: 1
Charles Hoffman
How this McDonald’s continues to operate baffles me. Ignorant people and horrible service for as long as I can remember. It’s the only food in town though.
Worst McDonald's in existence 😂 If you do mobile or in person order expect at least a hour long wait time. Anytime I'm here there are soany upset customers. This location needs more staff or better training TS pitiful 😂
Atmosphere: 1
Food: 1
Service: 1
Steve J
Slow, over 15 minutes for a 10$ order. Not even busy, good thing the employees were busy having conversations.
Atmosphere: 1
Food: 2
Service: 1
Thomas Kielbasinski
You shouldn't try to push people to use the bathroom. Your coffee id terrible, food was good.
Atmosphere: 3
Food: 5
Service: 3
G Patterson
waited over half an hour for the food to be ready, unacceptable even for a sit down restaurant.
Service: 1
kethan
Had to wait 15 min just to get my iced coffee. And had to go back again cause there is not even a single gram of sugar in it.
It's McDonald's they service was great as far as the food it's alright for just a burger and getting back on the road.
Atmosphere: 3
Food: 3
Service: 5
It's McDonald's... It was good and fresh. Had no problems. Just not sure what's in there. ;)
Atmosphere: 4
Food: 3
Service: 5
If I could score this place a negative 5 star I would. We are from out of town and we’re hungry so we stopped at McDonald’s. A new girl was taking orders (we didn’t know at the time) we paid, got the receipt, noticed something was not right and told the woman (whom I will assume is the manager) and she said she would fix it. (I just didn’t want bacon on my quarter pounder when I asked for Big Mac sauce) was still charged for bacon. We were told to pull up and they would bring out the rest of our food. We WAITED a good bit of time (food was not hot when we got it) we didn’t get our sons drink so we inquired and the new girl went it came back out and said you don’t get a drink with the happy meal. YES YOU DO! I kindly explained that to the new girl. We waited about 10-15 min before my husband got out of the truck and went in. As he walked in she was talking crap but didn’t have the decency to walk out and speak to us, he showed the receipt and after argument he walked out with the drink (dumped it first and refilled it)
Now let me start by saying we ordered:
1 quarter pounder deluxe -no tom add Big Mac sauce (there was enough to put on 6 more sandwiches generously)
1 Fanta no ice
1mccrispy
1. Quarter pounder
1 med ff
1 chocolate shake (horrible)
1 kids cheeseburger meal pickle and cheese only
Extra ff
1 Dr Pepper no ice.
This isn’t a hard order and it takes quite literally NOTHING to be kind and fix a simple solution. We were more than happy to just pay for a drink until the attitude from whomever the lady was.
If you’re the owner reading this I truly think you need some new management or teach a manager how to be a manager.
And the poor new girl…shame on those managers for having you deal with a problem.
Atmosphere: 1
Food: 1
Service: 1
The worst McDonald's. Don't go here
Great service and fresh food. Clean dining area and clean bathroom.
Atmosphere: 5
Food: 5
Service: 5
My husband bought a hotcake breakfast with sausage for me. He paid for the sausage but there wasn't any in the package, there was no butter for the hotcakes and the hotcakes themselves felt like rubber, were cold and tasted horrendous in my husband had to wait for them to bring it out to him. I've always got pretty good hot cakes from there but today's were absolutely disgusting. Such a waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
Slow as can be..pickles are thicker than the meat. Employees are rude.
Atmosphere: 1
Food: 1
Service: 1
Stopped by on my lunch break. I ordered one 10 piece nugget meal. I waited over 25 minutes and ended up having to go back to work without my food. If you don't have over half an hour to wait I'd avoid this McDonald's.
Atmosphere: 1
Food: 1
Service: 1
I waited 20 min for my curbside order then had to go ask for it. They handed it to me immediately and it was cold. So basically let i sit for 15 min. This happen almost every time. If any other fast food with a drive through opens in imperial they might not last long
Atmosphere: 1
Food: 1
Service: 1
How this McDonald’s continues to operate baffles me. Ignorant people and horrible service for as long as I can remember. It’s the only food in town though.
Restaurantji Recommends
Worst McDonald's in existence 😂 If you do mobile or in person order expect at least a hour long wait time. Anytime I'm here there are soany upset customers. This location needs more staff or better training TS pitiful 😂
Atmosphere: 1
Food: 1
Service: 1
Slow, over 15 minutes for a 10$ order. Not even busy, good thing the employees were busy having conversations.
Atmosphere: 1
Food: 2
Service: 1
You shouldn't try to push people to use the bathroom. Your coffee id terrible, food was good.
Atmosphere: 3
Food: 5
Service: 3
waited over half an hour for the food to be ready, unacceptable even for a sit down restaurant.
Service: 1
Had to wait 15 min just to get my iced coffee. And had to go back again cause there is not even a single gram of sugar in it.
Atmosphere: 1
Food: 1
Service: 1
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