I love this Dunkin' Donuts, the staff is great and know my orders by heart. They offer prompt service and quality food quickly and with a smile. The only flaw I notice is the overall terrible foresight in regards to the location, when they actually built structure. The Dunkin' Donuts shares a parking lot with the Family Dollar Store. It can be a tight squeeze sometimes, but the service is almost always very prompt and accurate. So both the inside and drive through lines move very rapidly. Overall i love my local Duncan!
Atmosphere: 5
Food: 5
Service: 5
Ian Quintana
The food and beverage here is never consistent. All I get ever get is the $6 deal. I’m not sure how hard it is to read a label, but ingredients are never right. Never. With the photo provided, I promise you, this does not have cream at all. Or anything for that matter. It’s just a plain iced coffee. I get this establishment is busy, but this one is worse than Sheetz in terms of inaccuracy, which is telling as Sheetz is getting slammed at all hours of the day and known for inaccuracy. If staff can never consistently make orders as customers order, it’s explicable as to why people go to Moosic instead.
Atmosphere: 4
Food: 2
Service: 3
emilly “sprinkles” m
i’m almost positive every single time i’ve went here the hashbrowns have always tasted like chemicals and barely cooked. my sandwich is always cold cheese is never even melted. i’ve went here about 4 times and every time i think that maybe it was just a mistake, nope that’s just how they make their food i guess.
Atmosphere: 1
Food: 1
Service: 3
Douglas Mote
Everyone in back working drive through orders . Numerous times no one at front to assist customers.
David Mickavicz
Would give a 0 star. Terrible service!
Service: 1
Flip Flopski
Customer is last on the list of things these employees care about...
Atmosphere: 1
Food: 1
Service: 1
JD Ashford
A staple of Americana . Staff was helpful, understood my coffee lingo , service was quick and product was up to spec as usual. I needed a hot coffee inside the lingo 4 & 4 and they understood me perfectly.
Peter Evans
The food was ice cold. Asked for it to be toasted and it wasn't hard as a rock. Poor service at the window lady was very rude. I suggest not going there.
Norm Penn
Watered down coffee ignorant servers. Doesn't matter the time of day terrible restaurant. Don't waste your money.
can never can get my order right, always end up wasting my money here.
Norman Penn
Every time you order, something will be wrong with at least 1 of your drinks. Half the time they’re out of something you want so you settle for something else just for that to also be wrong and it’s never something easy to forget like an extra pump of flavor it’ll be the main ingredient in the drink how does someone just forget to add espresso to a shaken espresso it makes no sense. Either save your and time or take the 5 minute drive and go to the drive through only in south side.
Rosemary (nycstylecannoli)
The service has gone badly downhill as of late therefore will visit other locations in the area. Very slow at drive thru, order not ready when you order via the app. Incorrect orders as well.
Johnna Kelly
I've gone to this location countless times over the years and finally decided to leave a review. My order is wrong 95% of the time whether it's busy or I'm the only one in the drive-thru. When I am the only one in the drive-thru they sometimes ask me to pull around to the doors which makes no sense and also makes me get in the way of customers that might come through. Either no flavoring in my coffee or wrong cheese (i don't even ask for a different cheese because it's usually american which i what i want and they give me the white cheddar) I've gotten the wrong meat or the wrong bread and food is cold and hashbrowns are always rock hard. You can tell the food isnt freshly cooked most of the time. I never order anything complicated.....Just sandwiches as they are advertised and a coffee with 1 flavoring and milk.
M. P.
Giving one star because my previous 2 star review about an audacious negative experience was deleted.
I love this Dunkin' Donuts, the staff is great and know my orders by heart. They offer prompt service and quality food quickly and with a smile. The only flaw I notice is the overall terrible foresight in regards to the location, when they actually built structure. The Dunkin' Donuts shares a parking lot with the Family Dollar Store. It can be a tight squeeze sometimes, but the service is almost always very prompt and accurate. So both the inside and drive through lines move very rapidly. Overall i love my local Duncan!
Atmosphere: 5
Food: 5
Service: 5
The food and beverage here is never consistent. All I get ever get is the $6 deal. I’m not sure how hard it is to read a label, but ingredients are never right. Never. With the photo provided, I promise you, this does not have cream at all. Or anything for that matter. It’s just a plain iced coffee. I get this establishment is busy, but this one is worse than Sheetz in terms of inaccuracy, which is telling as Sheetz is getting slammed at all hours of the day and known for inaccuracy. If staff can never consistently make orders as customers order, it’s explicable as to why people go to Moosic instead.
Atmosphere: 4
Food: 2
Service: 3
i’m almost positive every single time i’ve went here the hashbrowns have always tasted like chemicals and barely cooked. my sandwich is always cold cheese is never even melted. i’ve went here about 4 times and every time i think that maybe it was just a mistake, nope that’s just how they make their food i guess.
Atmosphere: 1
Food: 1
Service: 3
Everyone in back working drive through orders . Numerous times no one at front to assist customers.
Would give a 0 star. Terrible service!
Service: 1
Customer is last on the list of things these employees care about...
Atmosphere: 1
Food: 1
Service: 1
A staple of Americana . Staff was helpful, understood my coffee lingo , service was quick and product was up to spec as usual.
I needed a hot coffee inside the lingo 4 & 4 and they understood me perfectly.
The food was ice cold. Asked for it to be toasted and it wasn't hard as a rock. Poor service at the window lady was very rude. I suggest not going there.
Watered down coffee ignorant servers. Doesn't matter the time of day terrible restaurant. Don't waste your money.
Garbage staff
Restaurantji Recommends
can never can get my order right, always end up wasting my money here.
Every time you order, something will be wrong with at least 1 of your drinks. Half the time they’re out of something you want so you settle for something else just for that to also be wrong and it’s never something easy to forget like an extra pump of flavor it’ll be the main ingredient in the drink how does someone just forget to add espresso to a shaken espresso it makes no sense. Either save your and time or take the 5 minute drive and go to the drive through only in south side.
The service has gone badly downhill as of late therefore will visit other locations in the area. Very slow at drive thru, order not ready when you order via the app. Incorrect orders as well.
I've gone to this location countless times over the years and finally decided to leave a review. My order is wrong 95% of the time whether it's busy or I'm the only one in the drive-thru. When I am the only one in the drive-thru they sometimes ask me to pull around to the doors which makes no sense and also makes me get in the way of customers that might come through. Either no flavoring in my coffee or wrong cheese (i don't even ask for a different cheese because it's usually american which i what i want and they give me the white cheddar) I've gotten the wrong meat or the wrong bread and food is cold and hashbrowns are always rock hard. You can tell the food isnt freshly cooked most of the time. I never order anything complicated.....Just sandwiches as they are advertised and a coffee with 1 flavoring and milk.
Giving one star because my previous 2 star review about an audacious negative experience was deleted.
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