Venus is amazing!!! She is the most sweetest person! She goes above and beyond for the customers!!
None None
If you want horrible service, not to be understood, to be given whatever the guy hears and not what you ordered, then you're going to the right spot, To get fought with inside of the dining room over his misunderstanding of what you ordered, then come to this spot if you want to be rudely spoken to whether It's in english or in Spanish then told that the General Manager was the one that disrespected You then yes, please come to this spot. GM DOSE NOT CARE FOR CUSTOMER SERVICE, SAID MAIN OFFICE IN READING... TAKE IT UP WITH THEM. GOD Be with you both.
Jarrett Valle
I asked for literally like 1 shot of sugar and get a whole bottom layer of it and blasted with vanilla flavor. Worst coffee I’ve ever had and that’s the only thing I ordered. Terrible coffee and service here
Luis Linarez (MIKE LARRY)
Loved it
Anthony Salamone
I Love stopping here first thing in the morning. Everyone who works here is amazingly outgoing and smiling. Thank you 😊 Tony Bagofdonuts 😊
Tiffany Dilworth
I can't stand that every Dunkin I go to everyone seems miserable and hates what they do. I drove 20 minutes away from my local Dunkin hoping for better service but that did not happen. Only went because I had a gift card. Dunkin is going down hill.
Patel Parikshit
Nice little place 👍
K\u0026K
I ordered a HOT caramel latte. I know I said hot because I read it off a text message & it was 30° out. Screen said iced but I was already pulled away from the speaker by the time it pulled up. I get to the window and tell the lady I ordered a hot one. She told me, “no you didn’t you ordered iced. Did you not look at the giant screen when it popped up?” Rudest customer service ever. What a way to start a New year.
Jim Birt
Was lied to about my coffee and what was in it.(Flavor, sugars, creams.) Even after I asked to double check. She assured us she made them correctly. And of course, it's easy to taste the difference between French vanilla and butter pecan. But what do I know? I'm only a paying customer. Why would I want what I paid for? 10/10 would NEVER return.
Atmosphere: 1
Food: 2
Service: 1
Michael Keller
I go to several different locations. They vary on consistency and service. Some of them are great, others, you won't see me in again. Currently, the dunkin donut location that is thee best on service, quality and a great cup of coffee is ,the one located on Lancaster Ave @ kenhorst Blvd. Never had a bad,cold, or old tasting cup of coffee. Other locations are on rt.272 in Ephrata, oley along rt. 73. The hit or miss are, on paper mill rd.(depends who's making the cup of coffee) mulenburg near sam's club, and I don't step foot in the Leesport location or the douglasville location. Terrible coffee, cold not enough sweetener. Leesport location employee has a really bad attitude. I called and complained, and the owner called me back ,and said she knew who I was talking about and she had several other complaints about HIM. And she handled it. We really had a nice conversation. She was informative and professional. I really appreciated it. I understand they are franchises and they are all ran differently, that's why I gave only 4 ⭐️'s instead of 5. The key is consistency!
Last time I was there me and some of my friends ordered munchkins and 30 minutes later we ask if they had gotten the order. They had told us they got the order and proceeded to say they didn’t have anymore because they just gave the last of them away right as we walked up there. So we said ok, than this worker Isaac keeps trying to keep his shit up and says “just because you make an online order doesn’t mean it’s going to appear in the display” and that set us off. We walked away and he talked to the others kids about us walking away. These workers should not be acting like that. I don’t ever want to step foot there again
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Dunkin' Lemonade Refreshers
J.A.S.
Friendly, professional and Speedy service
Atmosphere: 5
Food: 5
Service: 5
Juliana Houser
Last time I was there me and some of my friends ordered munchkins and 30 minutes later we ask if they had gotten the order. They had told us they got the order and proceeded to say they didn’t have anymore because they just gave the last of them away right as we walked up there. So we said ok, than this worker Isaac keeps trying to keep his shit up and says “just because you make an online order doesn’t mean it’s going to appear in the display” and that set us off. We walked away and he talked to the others kids about us walking away. These workers should not be acting like that. I don’t ever want to step foot there again
Kyla Moyer
I stop at this Dunkin almost every morning taking my son to school. Absolutely love the croissants and they're pumpkin spice lattes are absolutely amazing.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Croissant, Iced Macchiato, Bacon Egg and Cheese
Venus is amazing!!! She is the most sweetest person! She goes above and beyond for the customers!!
If you want horrible service, not to be understood, to be given whatever the guy hears and not what you ordered, then you're going to the right spot, To get fought with inside of the dining room over his misunderstanding of what you ordered, then come to this spot if you want to be rudely spoken to whether It's in english or in Spanish then told that the General Manager was the one that disrespected You then yes, please come to this spot. GM DOSE NOT CARE FOR CUSTOMER SERVICE, SAID MAIN OFFICE IN READING... TAKE IT UP WITH THEM. GOD Be with you both.
I asked for literally like 1 shot of sugar and get a whole bottom layer of it and blasted with vanilla flavor. Worst coffee I’ve ever had and that’s the only thing I ordered. Terrible coffee and service here
Loved it
I Love stopping here first thing in the morning. Everyone who works here is amazingly outgoing and smiling. Thank you 😊 Tony Bagofdonuts 😊
I can't stand that every Dunkin I go to everyone seems miserable and hates what they do. I drove 20 minutes away from my local Dunkin hoping for better service but that did not happen. Only went because I had a gift card. Dunkin is going down hill.
Nice little place 👍
I ordered a HOT caramel latte. I know I said hot because I read it off a text message & it was 30° out. Screen said iced but I was already pulled away from the speaker by the time it pulled up. I get to the window and tell the lady I ordered a hot one. She told me, “no you didn’t you ordered iced. Did you not look at the giant screen when it popped up?” Rudest customer service ever. What a way to start a New year.
Was lied to about my coffee and what was in it.(Flavor, sugars, creams.) Even after I asked to double check. She assured us she made them correctly. And of course, it's easy to taste the difference between French vanilla and butter pecan. But what do I know? I'm only a paying customer. Why would I want what I paid for? 10/10 would NEVER return.
Atmosphere: 1
Food: 2
Service: 1
I go to several different locations. They vary on consistency and service. Some of them are great, others, you won't see me in again.
Currently, the dunkin donut location that is thee best on service, quality and a great cup of coffee is ,the one located on Lancaster Ave @ kenhorst Blvd.
Never had a bad,cold, or old tasting cup of coffee. Other locations are on rt.272 in Ephrata, oley along rt. 73.
The hit or miss are, on paper mill rd.(depends who's making the cup of coffee) mulenburg near sam's club, and I don't step foot in the Leesport location or the douglasville location. Terrible coffee, cold not enough sweetener. Leesport location employee has a really bad attitude. I called and complained, and the owner called me back ,and said she knew who I was talking about and she had several other complaints about HIM. And she handled it. We really had a nice conversation. She was informative and professional. I really appreciated it.
I understand they are franchises and they are all ran differently, that's why I gave only 4 ⭐️'s instead of 5. The key is consistency!
Atmosphere: 4
Service: 4
Restaurantji Recommends
Oley runs on Dunkin’!
Atmosphere: 5
Food: 5
Service: 5
Last time I was there me and some of my friends ordered munchkins and 30 minutes later we ask if they had gotten the order. They had told us they got the order and proceeded to say they didn’t have anymore because they just gave the last of them away right as we walked up there. So we said ok, than this worker Isaac keeps trying to keep his shit up and says “just because you make an online order doesn’t mean it’s going to appear in the display” and that set us off. We walked away and he talked to the others kids about us walking away. These workers should not be acting like that. I don’t ever want to step foot there again
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Dunkin' Lemonade Refreshers
Friendly, professional and Speedy service
Atmosphere: 5
Food: 5
Service: 5
Last time I was there me and some of my friends ordered munchkins and 30 minutes later we ask if they had gotten the order. They had told us they got the order and proceeded to say they didn’t have anymore because they just gave the last of them away right as we walked up there. So we said ok, than this worker Isaac keeps trying to keep his shit up and says “just because you make an online order doesn’t mean it’s going to appear in the display” and that set us off. We walked away and he talked to the others kids about us walking away. These workers should not be acting like that. I don’t ever want to step foot there again
I stop at this Dunkin almost every morning taking my son to school. Absolutely love the croissants and they're pumpkin spice lattes are absolutely amazing.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Croissant, Iced Macchiato, Bacon Egg and Cheese
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