Dunkin'
555 Delaware Ave, Palmerton
(610) 824-4000
Recent Reviews
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Friendly and fast.
They are still good for a basic cup of coffee and some donuts. If you try to order more than one or two items it throws them off and some items are usually missing or prepared improperly. Very clean kitchen and dining area.
Employees are always nice and work their hardest to get the orders out. Sometimes they get backed up, be patient. It's the only coffee joint in town!
I’m sorry, I worked in food service and I am completely understanding of mistakes, but I come to this Dunkin’ almost daily, and get the exact same thing, and every single day it’s wrong. They forget the cold foam on my iced coffee(s), which okay, it happens, but EVERY SINGLE day? And then they look at you like you’re a complete inconvenience for asking politely to have it fixed…
The slowest service in the history of the Dunkin. 10 minutes for a small black coffee!
The employees were super nice and did their best to get my order out as quickly as possible.
Worst Dunkin. They don't follow recipes. Something is always missing from any order I've placed. They give you attitude when you ask for what is missing.
Few times I've been here parking lot is packed cars not even in parking spaces(literally parked behind parked cars) Employees are rushing to get online orders ready when their actual store is packed with people awaiting for what they ordered. Maybe they need to stop taking online orders if they can't handle it.
I bought a caramel signature Large Hot Latte with a shot of expresso for my Mom at 6:15 through the app and not only did they forget the whip cream and all the stuff that goes on the whip cream the lady who handed it to me was very judgy on me a 14 year old order a large latte with a shot of expresso.
Atmosphere: 3
Food: 3
Service: 1
Forgot my donut, forgot my bacon, I paid $9 for items that i never received. This happens very often. The co workers were busy flirting with each other over what religion they believe in?? can’t make this up. I’m done going here. The manager doesn’t know how to properly train the workers and that’s obvious with the revolving door of employees there.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
One of my favorite places to go for all-day breakfast
Parking: Parking lot is kind of big almost never have a hard time finding a parking spot
Kid-friendliness: Take the kids there all the time they live in there
Wheelchair accessibility: There is wheelchair accessibility in handicap parking
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Egg and Cheese
This dunkin genuinely makes the worse ice coffee i’ve ever tasted in my life I get 3 cream in my ice coffee and some how they always make it awful when i’ve gone to other dunkin’s it’s a different story and it actually taste right.
Atmosphere: 1
Food: 1
Service: 1
This dunkin suffers from a poor surrounding area (one where folks think it is ok to take from other people's orders). 3 of the 10 time I went there, my food went missing. 3 additional times my order was not correct. Tater tots is not a replacement for bacon. Just buyer beware make sure you look in each bag and don't blindly take your order as correct. Make sure everything is there.
Atmosphere: 2
Food: 3
Service: 4
This Dunkin has the best service. The staff is always friendly, they stay for longer, and they are clean and professional. The locals hang out there, and it creates a nice setting. My only suggestion would be for them to bring back the French cruller like the rest of them!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Apple Fritter, Coffee Roll
Got coffee fast but it was wrong. Couldn't taste the toasted almond. Asked for sugar and cream. No cream and hardly any sugar. Coffee cake muffin was on the dry side. Was very disappointed. Staff friendly and its clean. Hopefully next stop there will be better
Atmosphere: 4
Food: 3
Service: 3
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