West End Saloon

1121 Mauch Chunk Rd, Palmerton
(610) 900-4330

Recent Reviews

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Linda Miller-Garcia

My first time at this place was so horrible that I will not be returning. I went with my wife and a wedding party to celebrate my friends getting married. the waiter was so rude and was giving us a hard time about splitting the cost. She then spoke to us with the most disrespect. Service was horrible food wasn't great. I got chicken tacos and barely had any chicken in it. The fries were hard . the second waitress was very snoity too. then on the way out the waitress was stopping us asking why she didnt get a good tip.. Like if she did nothing wrong. like she completely is not customer service friendly at all and . .

Atmosphere: 1

Food: 1

Service: 1

Eric Bratton

Tacos from scratch 😱

Atmosphere: 5

Food: 5

Service: 5

Denise Panner

Bartender seemed annoyed right away. Waited to get menus while she took care of everyone else. Another couple came in after us, followed by a group of three. Obviously the locals get the preferential treatment. Both of those groups that came in after us got their orders taken while we were ignored. A second waitress came to help and also ignored us. Service was terrible!
Food is good, but the atmosphere of not being wanted around, and the staff attitude are sad. Very disappointed.

Atmosphere: 1

Food: 3

Service: 1

Mike Snyder

The scenery is awesome the food was good and the service is good. The only thing is the food took like 20 minutes. They also don't have a lot of waiters and waitresses.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Chicken Wings

Lisa Iannelli

Always love it here including my fav bartender Amanda !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh-Cut Fries, Bacon Cheddar Burger

Jedd Dojan

Bartender was excellent. Great sence of humor. There were 13 of us. She did a great job.

Atmosphere: 5

Food: 5

Service: 5

David Lopez

Treenaa was wonderful, so pleasant and took her time to provide suggestions to our large group. I just add her cleaning was top notch!

Atmosphere: 5

Food: 5

Service: 5

denise kuntzman

I had a group of 4 people, when we walked in they asked if we had reservation, are you kidding!! We were treated terrible right from the start to the end of our lunch. We waited 15 minutes to get a seat that was empty the whole time, right in front of us. They finally said if you want to sit there you can. The service was slow and the food was so disappointing. We ordered cheese steaks, we heard they were good. It was a sloppy joe on a roll. Not at all a cheese steak. The waitress was annoyed by us being there, we asked her for Splenda, she said they didn't have Splenda, she could have offered whatever artificial sugar they have. We will never return, apparently they only like the regulars.

Atmosphere: 1

Food: 1

Service: 1

Brooke Zellers

Love the wings, pizza and beer! Great place to stop after a hike.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Cheese Steak

Nicole Lauro

Amazing!!! Treena was amazing and super nice! The regulars are so helpful with the menu and super nice!! Awesome back patio! Definitely a dimond in the ruff and we will def be returning!!! This spot is a must!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Steak, French Onion Soup

Faith Chermak

Super good haddock fish and hand- cut chips! Kelsey was really nice and on top of the whole bar and restaurant. Friendly locals and a comfortable atmosphere. The back room is really lovely.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fresh-Cut Fries

Barry L Shupp

We were there with friends from Florida and arrived at approximately 3:30 and went to the new dining area from the side entrance to find no one and inquired in the kitchen and were told we can sit in main dining area or it will take a while to be waited on. Decided after a few minutes to move into main and realized there was only one girl working the bar and tables. Then another waitress came to us and said we could move back to the back area but we already moved once. What I'm trying to say here,and I know workers are hard to find,y'all need more wait staff. Our waitress was awesome, but she was definitely overwhelmed with the amount of people at the bar and tables. Again our food was great and our waitress was the same. I forget her name but a small dark haired girl with glasses. Just putting this out there because we know of other that have stopped coming because of the wait.

Atmosphere: 3

Food: 5

Service: 3

Daryl Nothstein

Good food and atmosphere in the back bar.

Atmosphere: 5

Food: 5

Service: 5

Kim P

Good food, great service!

Atmosphere: 5

Food: 5

Service: 5

Jessica Dunlap

The bar staff was not impressive, not friendly& it seemed like we were bothering them. The manager Sherry was rude & threw a food container at my friend. I used to love going there, not anymore. The outdoor bar area is beautiful, if only the staff was the same.

Atmosphere: 5

Food: 5

Service: 1

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