I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
Venus Medeiros Tavares
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Victoria Inscoe
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
Ivan Flores
la comida 10/10 te atienden muy bien
Zack Jones
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Sydney Thomas
Workers are very kind!
Atmosphere: 5
Food: 5
Service: 5
Gennifer Spencer
Wing stop in Gainesville Fl 34th street.. JC as a manager.. dudes a clown.
Food was trash and staff is ghetto!
Aja Trier
Ordered at 7:56pm CST. Received a message from a door dash driver at 8:39 saying Wingstop allowed someone else to pick up an order they were supposed to, and they wanted to know if I received it. I had not. I still have not. I called the store after some back and forth that was quite frankly confusing as all hell because why are they letting people just pick something up without proving who they are? If they had, then why would I haver TWO DELIVERY DRIVERS? I feel like I am being lied to and gaslit and want my money back. Well, money that y'all collect within seconds you won't refund me for 7-10 business days? AWFUL AND COMPLETELY UNACCEPTABLE. This is the second time I have had problems with this location - the first they forgot to deliver my soda and then told me they were not going to bring it back out to me and that I could "come get it when I want to". IF YOU CAN'T HANDLE DELIVERIES, DO NOT ACCEPT THEM. This is beyond frustrating.
KJ Adipotti
The best wingstop around..... the only one that I'll go too!!!!!! The people that work here are so nice, always do a good job and make sure everything is in the bag.... don't hate on them guys, they are the greatest!!!!!
Atmosphere: 5
Food: 5
Service: 5
sania dickens
took literally almost 30 minutes to get food, its FAST FOOD? horrible time service?? ALSO nobody has gloves on i mean ill still eat it but thats not how you handle food…ill update if i get sick atp
I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
la comida 10/10 te atienden muy bien
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
Workers are very kind!
Atmosphere: 5
Food: 5
Service: 5
Wing stop in Gainesville Fl 34th street.. JC as a manager.. dudes a clown. Food was trash and staff is ghetto!
Ordered at 7:56pm CST. Received a message from a door dash driver at 8:39 saying Wingstop allowed someone else to pick up an order they were supposed to, and they wanted to know if I received it. I had not. I still have not. I called the store after some back and forth that was quite frankly confusing as all hell because why are they letting people just pick something up without proving who they are? If they had, then why would I haver TWO DELIVERY DRIVERS? I feel like I am being lied to and gaslit and want my money back. Well, money that y'all collect within seconds you won't refund me for 7-10 business days? AWFUL AND COMPLETELY UNACCEPTABLE. This is the second time I have had problems with this location - the first they forgot to deliver my soda and then told me they were not going to bring it back out to me and that I could "come get it when I want to". IF YOU CAN'T HANDLE DELIVERIES, DO NOT ACCEPT THEM. This is beyond frustrating.
The best wingstop around..... the only one that I'll go too!!!!!! The people that work here are so nice, always do a good job and make sure everything is in the bag.... don't hate on them guys, they are the greatest!!!!!
Atmosphere: 5
Food: 5
Service: 5
took literally almost 30 minutes to get food, its FAST FOOD? horrible time service?? ALSO nobody has gloves on i mean ill still eat it but thats not how you handle food…ill update if i get sick atp
Atmosphere: 3
Service: 1
Restaurantji Recommends
Was so amazing customer Service was great.
Atmosphere: 5
Food: 5
Service: 5
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Always have had good food from this location. We order online and pickup.
Atmosphere: 4
Food: 5
Service: 5
French fries are horrible
Fries tasted old and wings were overdown
Atmosphere: 3
Food: 1
Service: 3
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